This place is the best! They are fair, honest, straightforward, and knowledgeable. They also find out your needs to know what they have to best meet that need. (For example, when I've purchase washers and dryers in the past, they ask if it will be a few light loads a week, or if it will be several dirty heavy loads from farming, factory, or construction. Similar questions about what we want from a frig, or how much we'd be putting down a disposal.). They keep records from way back, and will ask how we liked what we bought in the past, and how it's holding up. While they don't have their own repairmen, they contract with someone to provide warranty work. If something is beyond warranty, they will recommend someone, and tactfully steer you away from others. (I trust them in this, as I asked about someone who we had a bad experience with, and was simply told "That's why we don't recommend him."). They are also honest enough to ask about the appliance you own currently and tell you that while they'd love to make a sale, the old one you have is better than anything on the market and worth repairing. How can you not trust someone like that? We've purchased two refrigerators, a washer dryer pair, another dryer because of a move, a dishwasher, garbage disposal, and a huge window air conditioner. Never have we been disappointed with the service. Most recently, we had a control knob on our dryer crack, and instead of ordering one online, I asked my husband to go there and have them order it. Instead, he came home with a replacement, at NO CHARGE. It wasn't under warranty, but it was GREAT customer service. I will stick with them ANY time I need an appliance. read more
