Great work as always! They have helped with quite a few projects. Definitely recommendread more

First class. Vlad arrived on time and I was impressed that he and his coworker took the time to…read morecover their shoes before coming in. Vlad went straight to correcting the problem after I told him the symptoms. He was very professional in his explanation's of what the problem was and how he could fix it. Great service great cost. Will highly recommend anyone.

Exceptional service at a great rate!!! We've used the large corporate services before and never…read morefelt like we were getting value. Compass was extremely professional, thorough, and their rates were excellent.

From the owner: For more than 20 years we've been building our reputation as the surrounding Jacksonville area's…read moretrusted company for all of your heating, cooling, refrigeration, and appliance needs. That's why at Compass, we've learned the ins and outs of the industry, and we're devoted to using our experience to always provide quality work for an affordable price. With a commitment to customer satisfaction, when we're in your home or business, you can always count on our specialists to treat your problems with the same amount of care as if they were our own.

I highly recommend AAS. Buzzy & Jerry came at the appointed time and were friendly, helpful and…read moreknowledgeable. They quickly took care of the problem. I am completely satisfied with their service and will keep them on file for future appliance needs.

I had issues with the water & ice dispenser (GE refrigerator) not working and staying on after…read moreusing either setting. I contacted Authorized Appliance Service via their website. They immediately called me back to schedule an appointment. Randy, their service tech, showed up on time and replaced the computer board very quickly. I had some lingering issues with the water & ice dispenser not turning off after using either setting. I contacted Randy and he came back a couple of days later, replaced the paddle/lever at NO additional fee to me...even after I tried to convince him to at least let me pay him for the additional part. I will definitely contact Authorized Appliance (& Randy) again if I ever have any appliance repair needs!

Great prices, friendly, knowledgeable and will definitely do business with them again!read more

Bill Sullivan provided excellent service at a most reasonable rate. He was able to diagnose the…read moreproblem just listening to our dryer turn round. He was correct, had the part on his truck, installed it in less than an hour and greased the functioning rollers as well. Great job and would both highly recommend his business and would hire him again. 1st choice for us for sure.

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Needed help with front loading washer (compact) and after looking then looking up a few different…read morethings told me that it would be better to replace than try and fix. I really do appreciate the honesty as he could have easily tried to fix this or that and things still wouldn't work. I did do a double check and repair and parts would have cost as much as a new washer. Thanks you for your feedback and attention James

We have been blown off by this company to the point the man never bothered to return calls or text…read moremessages. He even went as far as to pretend he was his daughter to hide from completing a job. He gave us an estimate, ordered the parts and left us hanging right before Thanksgiving. We gave him more time because he pretended to be sick and still blew us off right before Christmas. We gave him another chance and he set up an appointment to come January 3rd and just never bothered to show or call. Don't waste your time or money on this joker.

when I asked repairman what caused the problem on my dishwasher he replied he was the technician I…read morewas just woman and wouldn't understand.

We looked at this place to buy used appliances for our new home. Josh, was a great salesperson, and…read moreshowed us some of their products. They keep the store clean enough, and the appliances- I was told goes through a rigorous cleaning and testing process before it goes on their floor for sales. We ended up buying a really good LG washer-dryer set for a reasonable cost. They accept various methods of payment. We used Venmo, instead of cash, as we wanted to have some form of written transaction. We had scheduled our delivery for the second floor of the house, and were agreeable to pay whatever additional cost needed to take it to our second floor laundry room. They do not own the delivery service and just contract it out. Their company policies also, doesn't take accountability for any damage caused during installation. They have a 30 day warranty to repair any issues with your appliances. The reason for my 3 stars is issues with scheduling and delivery. But, the owner and Josh were very helpful and quick with resolving our issues. We ended up not taking the delivery because of those issues but our money was promptly returned in full. Recommend buying appliances from them if it works for you, but make sure you figure out everything with delivery and schedule.

My 20 year-old Frigidaire Refrigerator started making noises that we've never heard before. My…read morehusband was concerned so I called this company because I read their reviews. Denys arrived promptly, knew what the problem was and came in back on Monday with the new part. Efficient and knowledgeable. I plan on using him again as my appliances are all 20+ years but in very good condition.

From the owner: We are a locally owned business. We specialize in the full range of household appliance repair and…read moreinstallation, including refrigerators, stoves, washers and dryers, dishwashers, range hoods, microwaves and more. No job is too small. Your comfort is our concern!