There were 2 attempts to make the reservation. The 1st one was timeout during the payment process…read more The 2nd was completed on time. So called the office, Stanley was able to collect the mess, deleting the incomplete reservation and make sure the good one will go through properly. Thank you Stanley.

After booking my flight , without any notice, my itinerary was canceled by this agent…read more And he didn't see any fault and keep blaming me. I told him to rebook my flight but he can not find my fight. It was very frustrating and upset Please watch out this company They will screw you up

I went to Dubai/Maldives 11/23 with Pat. Great travel agent very accommodating and responsible…read more Will answer all of your questions and keep up with your payments.

I have been using H&S travel for past 7 years. I have booked tickets with Armaan and he was very…read morehelpful and supportive. I inquired different dates with options, he was very nice and patience giving different options. I would highly recommend their services to my friends and family. It is secure and saves lot of time going to different websites.

Arman helped us to find a good deal at the last minute. Great customer service.read more

I had the immense privilege of working with Esther to plan my dream vacation to Thailand alongside…read moremy sister. Not only was Esther one of the most personable, understanding and patient people I've worked with, but her knowledge knows no bounds! Any/all questions will always be answered--no matter how silly they may seem--and Esther's attention to detail is astounding. There was even a situation halfway through our trip where we needed to pivot and leave one location earlier than expected and Esther was there for us, solving our problem almost immediately. She's a true lifesaver. I cannot thank her enough for helping make this trip come to fruition and crafting it to be a once in a lifetime experience! For all your leisure travel needs, CIRE is the ONLY way to go!

I absolutely loved working with Melissa and Eric with Cire Travel! Our family of 16 wanted to…read moretravel to Boston and then "somewhere in Maine" and their recommendation of Kennebunkport for our Maine portion was fantastic! Very easy to work with and very communicative. Loved their recommendations and appreciated them letting me know which items to take off our list :). Make sure you ask them about the "The Black Book Kennebunkport" for all the hidden gems! Everything was thought of and planned without a hitch, even when we had flight delays or change of schedule. Thanks again for a busy but easy breezy family vacation!!!!

I called looking for help and advice booking travel in Poland and the travel agent on the phone had…read morejust specific packages she could tell me about. She would not extend help to me trying to find out where to get more information on train travel and other intricacies of the trip. Not helpful nor was she pleasant. The call to Resovia almost scared me out of my international travel plans because I thought everyone else I would have to talk to would behave like this. It was a bummer. I wanted to give them my business but I barely made it through one call.

Another great trip orchestrated by Heather - amazing destination recommendation to Sugar Beach St…read moreLucia and she proactively helped us navigate a tricky airlines cancellation issue on the way back due to the weather. Thanks again for looking out for us!

Holly was amazing to work with as she helped create the ideal break for our family! VBH has helped…read moreus with previous trips and we are always thrilled with experiences!

From day one, Sami was such a huge help in planning our Hawaiian honeymoon. Having only been there…read moreonce myself, I wasn't too familiar with the islands or hotels/activities offered. Based on our preferences and budget, Sami was able to pull together an amazing package that let us explore both Maui and Kaua'i for a total of 9 days. The hotels completely surpassed our expectations and even threw in a few "honeymoon perks" all thanks to Sami. We had scheduled a few activities such as snorkeling and luaus - when we had a question about where to meet for one of the activities, Sami got back to us within seconds and continued to be there for the duration of the honeymoon. We 100% suggest reaching out to Sami when planning your next venture - whether it be a honeymoon or extensive stay elsewhere! She is full of travel knowledge and truly works with you on creating the best vacation package for yourself. Highly recommend!

Sami helped my husband and I plan our fabulous honeymoon that we went on this past April 2019. We…read morevisited Thailand and the Maldives. Sami was so helpful and knowledgable from the start. We had a different idea for our honeymoon but because we were committed to our dates that we had to go, Sami gave us some better ideas of places for the vibe that we were goin for. While we were in Thailand, Sami was available when i needed to possibly change our itinerary because my husband wasnt feeling well. She did everything she could to make sure our trip went smooth while we were there even though we were 12 hour differences. I would recommend Sami for your traveling needs and woud definitely use her expertise again! Kelly and Derek Plue

Keysha Keysha Keysha!!!! The most amazing travel agent I have ever worked with, hands down. She…read morewent above and beyond to assist with my travel needs. Text messages, phone calls, emails she was on it in less than an hour. We booked two summer vacations with her to California and Mexico both were beyond reasonable compared to what I could find on my own. Keysha was also very knowledgeable of deals and perks available to us as well as family friendly things we could get into at our destination. Before Keysha I was skeptical of all travel agents I am so thankful for her. As long as she is in the travel profession I will book with none other!

Melanie is the most amazing travel agent! She listens, cares, is patient, works with your budget…read moreand really puts together a perfect vacation tailored to fit your style. Not only does she help you book the perfect trip but she texts you before your flight leaving and returning. In addition, she keeps in touch while you're on the trip, which I was especially thankful for because I travel alone. Melanie is so amazing she will even help to make changes to your itinerary while your in the middle of your trip. She has a quick response rate and makes magic happen every time! I will continue to book my dream trips with Melanie.

Medina residence was in Marriott as promised but Marriott is not a 5 star in Medina. It is most…read morelike a 3 star. Also it is about 10-15 mins walk to Masjid and you have to cross a busy road. There are several other hotels closer to mosque but must be more expensive. The daily breakfast and dinner buffet was really nice and had several items on the table. The bus from Medina to Makkah was a newer 2014 bus with attached toilet in the bus. The apartment building in Azizia was a bad experience. The bathrooms were dirty and they never cleaned it despite several complaints. In our bathroom, they never fixed the broken shower. Toilet would clog every other day but when complain, the staff wouldn't understand English. Very very small rooms with 4 twin beds. Room had a Window AC and a small fridge which thankfully were working. The location of the building was all the way inside some residential area. Lots of house flies everywhere in the lobby and in the dining area, may be because of garbage piles outside the building. One nice thing in the building was that they had big fridge / freezer in the dining area which had drinks, juices, water and icecream available for Hajis 24 hours. Also they provided us with buffet breakfast and dinner with several items. Our Mina tent was in North American section. The distance from our camp to Jamarat was 2.7km (1.6miles) which was not too bad. In Mina, AlAlaa management was really bad. Mina tents didn't have AC but only air coolers which were not working when we arrived in the Tent. Tents were really hot as outside temp was 115F. They fixed the aircooler in about 8 hours (in evening), but coolers were not good enough to make a big area cool. It stayed hot in tent throughout our stay. They didn't give us any lunch until 5pm which was a boxed lunch. Then they gave us a boxed dinner at 11pm, when everyone was sleeping. In Arafat, tent was nice with good working window ACs. In Muzadalifah, there was no dedicated area for AlAlaa and it was crowded but we managed to find a place between people to laydown. Initially they told us we had to bring our own sleeping bags, but about a day earlier they provided us with one. Overall we performed the hajj Alhamdulillah. If I had to change something, I would go with a different group so I don't have to stay in Azizia, and would pay extra to stay in a hotel right in front of haram. In Mina, I would go with a group that offer tents with real AC, not aircoolers or offer upgraded tents, where they have another air cooler on the wall other than over head coolers, and have drywalls instead of cloth tents. Also use a better route for airline with one stopover and all tickets in one itinerary, instead of separate tickets. I could not find Alalaa as Approved Hajj Travel Agent in this list. Either the list is not correct and they are buying visa through another agent. Pilgrimage Section, Category: Approved Hajj Travel Agents (Country: United States) http://www.saudinf.com/samex/directory/listentries/pilgrimage/approved%20hajj%20travel%20agents.html?country=United+States In short, I would not recommend Al-Alaa group for Hajj.