I went to this place because it had been highly recommended by my roommate, but I am appalled by the quality of the work, or lack thereof.
I needed to have a few extra holes punched into the straps of my new leather backpack, but my backpack was returned to me completely ruined: the extra holes were punched unevenly along the straps (which means that one strap is now longer than the other and viceversa), and each new hole was punched at an arbitrary distance from the previous one, there is no symmetry whatsoever.
Aside from that damage, there is also a visible dent on one of the straps, an equally visible portion of the leather on the other is scratched, and the right strap must have been worked with excessive force, because it is now completely deformed, it looks as though it has been ripped at the seams and put back together in a really sloppy way, and I don't know what to do about it.
Considering that the backpack was a major investment for me, and I cannot actually carry it because the right strap no longer sits on my shoulder and slides away as soon as I attempt to put it in place, and the uneven positioning of the holes would do some serious damage to my back, I would definitely not recommend this place to anyone. read more