clinic was clean and front desk staff were very nice. nurse and doctor oscar were very caring and…read moreeverything was smooth and easy for me and my spouse who were walk in patient . we had an amazing care and highly recommended this place

Every time I have come in to be seen, the lobby is always clean…read more Jessica is always nice and helpful at the front desk. Jade and Jeanette in the back office are awesome The provider S. Johnson is very caring and answered my questions. I just want to share the staff provided good quality care and that is why I come here when needed. Keep up the good work

Ive been going here for years. Always got good care. Things have changed. My A1C was 1300. I got no…read morecall. That number will put you in the hospital. Life threatining. No call. I found out a few months later at my next appointment. Now thats unprofessional

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Hands down the best urgent care in Visalia.. staff are respectful , kind and considerate.. The Drs…read moreand NPs are also amazing!! The only thing I Disagree on is the phone/video appointments being discontinued. Please bring them back in the near future. :)

Greeted when I came in. They were efficient, professional, and respectful of my privacy. Doctor…read moreexplained the x-ray of fractured tailbone, said get many tailbone cushions which you will need for many months, and lots of TLC - did I know what that is? Called in a Rx to my pharmacy. Treated by everyone I encountered as an individual, and with kindness. Awesome experience!

Went here for a job physical , front desk was polite and respectful but as soon as I seen the Dr…read moreshe was extremely rude . I been a caregiver for over 8 years and just because I am "over weight " she try to tell me I wasn't a good fit for my job. Very judgmental towards the plus size community.

Waited 20 minutes to check in, behind one person. Then the receptionist spent another 4 minutes on…read morea personal phone call. After hanging up she asked me to sign in, which I already had. She probably would have noticed if she weren't on her phone. We've been here 26 minutes now and haven't even been called to make our co-pay.

Nurse practitioners are amazing, staff is horrible and is a reflection of the management. It's a…read moreshame.

Highly recommend you look elsewhere for care: bedside manners are poor, phlebotomist is unskilled,…read moreand referral lab work billing is a disaster: two lab work referrals and two lab works billed incorrectly. Getting the issue fixed is a multi-week game of phone tag where little action is taken.

10/10 care every visit. We were in and out in 30 minutes (including my son doing a breathing…read moretreatment). All of our prescriptions were sent right away and we always get the best care from Ike & the Ma's. The Ma even came prepared with a sucker for him to have after he took the steroid medication to make it taste better for him. Can't recommend them enough.

I would give them zero stars. My daughter fell and I needed to take her to an urgent care with…read moreimaging. They refused to even see her because "she is too young." She is six years old.

Hi! I came in to get labs done, and never recieved a call back even though I called for a follow up…read moreabout the labs! They also were very rude in person and on the phone.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

Dr. Holvik and all his providers are wonderful. Each and everyone of them are patient and listen to…read moremy every concern. The staff is wonderful as well all his MA's and Receptionist. They answer all my questions. The referral dept does their referrals fast and I get in to my other services in a good time. Overall great Doctors office and would recommend it to my family and friends.

Brought my mom in as she was septic and the ER staff was amazing but once she got admitted to…read more3South the care was no longer there. I watched staff for 4 hours on day one and they would come in and check her vitals and leave but never emptied out her full catheter bag nor offer her water. I finally ended up emptying out the bag at hour 2 and asked the next nurse how often are they supposed to empty it out and she told me "oh just push the call button and we will come". So I guess it's not part of their patient care to check catheter bags unless patient requests for it to be emptied out. Day 2 still in 3South, I came in and her IV machine was beeping and it can be heard in the hallway. It took a nurse an 45 minutes to come and check the IV machine which was not pushing her fluids. Day 3 still in 3South, my mom calls me to tell me she hit her call button and had been waiting about 10 minutes to get help to use restroom but no one came and she ended up soiling herself. I HAD to call to get a CNA to go check on her and that still took another 10 minutes. When the CNA finally comes into the room, she asks my mom "Do you want something to clean yourself?". Ummm, hello she couldn't get up on her own to use the restroom so you think she can clean herself?? Really?? By far the worst care I've seen so far offered by this hospital. I do want to say I am giving it a 3 star as she had a wonderful RN and CNA at night who took really good care of her and my mother made sure to tell me how well they took care of her. Seems like the lack of care is on the day shifts.

Er is really busy. Go to walk in if you can. They leave you in a room for a Long time.read more