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    Quick Care in VMC

    2.5 (11 reviews)
    Open 8:00 am - 7:00 pm

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    Holvik Family Health Center - Celebrating Docs bday

    Holvik Family Health Center

    2.7(27 reviews)
    4.2 mi

    Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

    I am updating my rating. Unfortunately I walked in a couple weeks ago to see if I could schedule an…read moreappointment for a routine exam. I was applaud to see the staff being treated so poorly by the providers! They are people who are trying their best. Shame on you! The hateful remarks and tone that the receptionist had to deal with by her boss was absolutely ridiculous! How is this person allowed to treat patients? Who refers to their staff as "people like you"? I will absolutely find another place. I don't deal with racists!!!!

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    Holvik Family Health Center
    Holvik Family Health Center - Christie working hard

    Christie working hard

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    Marco, Joanne and Doc

    Kaweah Health Medical Center - Top 100 single elevator and no stair access (I guess one needs to be authorized personnel to climb stairs)

    Kaweah Health Medical Center

    2.0(157 reviews)
    3.2 mi

    Quality care by the medical staff. Nurses are top notch and answer questions. My dad recieved…read moreexcellent care in the month he was here for end of life leukemia. ICU, ICCU and general patient areas were all visited. Alsi a shout out for Ambrosia Cafe, Starbucks affiliate. Quality food at a reasonable price. Paninnis are great!

    1 STAR - A PATTERN OF INTIMIDATION, DISMISSAL, AND FAILURE OF BASIC CARE…read more I waited a long time before writing this review because I wanted to be fair and accurate. Unfortunately, after multiple emergency room visits, I feel an obligation to document what I experienced so other patients -- and leadership -- understand what is happening here. This was not one bad interaction or an overwhelmed shift. It was a pattern of deeply inconsistent care, ranging from truly exceptional compassion to behavior that was dismissive, intimidating, and completely inappropriate in a healthcare setting. THE STAFF WHO DID IT RIGHT It is important to acknowledge the individuals who genuinely embodied what emergency care should be: * Katie, RN -- Calm, compassionate, grounding, and professional during a severe panic attack. * Stephanie, BSN & Douglas, LVN -- Absolute angels. Consistently kind, attentive, patient, and humane across visits. * Matthew, PA-C -- Took the time to listen without judgment and treated me with respect. * Initial Security Team -- Treated me with dignity and kindness, helped me safely off the floor during a panic attack. * Alexandra Rogers, Phlebotomist -- The best blood draw experience I've ever had. Gentle, skilled, and compassionate. * Amber C., Patient Access Specialist -- Warm, welcoming, and grounding. * Third ER Visit Physician (MD) -- Truly exceptional bedside manner, professionalism, and advocacy. I am genuinely honored to have received her care. These individuals are the only reason this review is not zero stars. THE DISTURBING PART During my first ER visit, I witnessed a young boy experiencing crushing chest pain that went unaddressed for an alarming amount of time. His mother explained he had fallen while playing sports and the pain had worsened to the point they came to the ER. Watching a child in obvious distress without timely escalation was deeply upsetting. When I attempted to document events using voice-to-text, the response from staff escalated instead of de-escalated. * Anna, RN spoke to me rudely, told me to "sit down," and warned me not to record. * The interaction became confrontational rather than therapeutic. SECURITY USED AS INTIMIDATION Instead of calming the situation, Evan L., Security, was called. He told me I needed to "be respectful" or I would be forcibly signed out AMA without receiving care. His tone and presence felt punitive and coercive. Being threatened with loss of medical care while already in a medical crisis was frightening and inappropriate. Hospital security should exist to protect patients -- not intimidate them or threaten removal of care. A MOMENT THAT SHOULD NEVER HAVE BEEN NECESSARY Later, as I was returning from my own EKG -- which was significantly worsened due to the stress of the earlier nurse and security interaction -- I saw that the boy with crushing chest pain was finally called for an X-ray. His mother and I shared a brief moment of relief that his pain was finally being taken seriously. It should not have taken that long. DENIAL OF BASIC HUMAN NEEDS During a severe panic attack, I repeatedly asked multiple staff members for water. No one brought me any. I only received water because a friend brought it from outside the hospital. Denying water to a patient in acute distress is unacceptable. ADDITIONAL UNPROFESSIONAL CONDUCT * Clarissa, ED Tech treated me disrespectfully and refused to tell me my weight after I requested it. * Alyssa, LVN rushed my discharge, provided no education, and failed to ensure prescriptions were sent. The pharmacy later confirmed they received nothing, including essential asthma medication. * Andy, PA-C appeared distracted, failed to provide water, refused to identify himself during a follow-up call, and hung up without resolving a medication issue. These failures delayed care and caused unnecessary stress. FINAL THOUGHTS This emergency department has outstanding individuals, but also serious systemic and cultural problems that cannot be ignored. No patient should ever: * Be intimidated by staff or security * Be threatened with removal of care * Be denied water during a panic attack * Be rushed out without education * Leave without essential medications I sincerely hope leadership and patient safety teams take this review seriously. Patients deserve safety, dignity, and compassion, especially in moments of crisis. 1 star

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    Kaweah Health Medical Center - Dirty floors

    Dirty floors

    Kaweah Health Medical Center - My kids swing set at the ranch we were living at while I recovered from my surgery

    My kids swing set at the ranch we were living at while I recovered from my surgery

    Kaweah Health Medical Center - My life back to normal after the surgery, with my children

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    My life back to normal after the surgery, with my children

    Quick Care in VMC - urgent_care - Updated May 2026

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