Vehicle: 2006 Chrysler 300 SRT-8 w/Volant cold air intake and DiabloSport trinity t1000 programmer…read more(very nice luxury and performance vehicle) I attempted to hire the wreaked service the night of Monday July 7, 2014 to no avail and which i was told by the driver they tried to call back and could not reach due to not having the correct number. I called them again on Tuesday July 8, 2014 after seeing their A+ rating on the BBB and the strong recommendation of a close friend. The driver called me 2 hours after my initial call to inform me he would be arriving within 20-30 minutes. I cleared the driveway with my brother and once we completed he was arriving. I flagged him down as he was approaching and he parked in front of the vehicle to be towed. He inquired as to where the car was going, and how payment would be covered while informing me that the service would cost approx. $95 in cash. I informed him that the repair shop would write a check to cover expenses upon delivery and he accepted those terms. The driver being a skinny blonde Caucasian male around 5'7" then proceeded to lift the front bumper that received damage and pried it between the frame and headlights to keep it off the ground for pick up. As he started to engage the bed of his tow truck the bumper, that he had just moved, fell back to the ground. The driver made no further attempt to reposition the truck bed or bumper that still had components (i.e. fog lights, headlamp washers, wiring, bulbs, etc.) affixed to it. The driver then proceeded to lower the bed into the actually bumper further damaging the bumper, damaging the engine shield and it's components, and several other parts on the vehicle's front end and well as scraping the driveway on the other side of the vehicle. I looked on in horror with my brother unable to speak. I heard loud cracking and breaking and noticed new fluids leaking that were not previously leaking. The driver then lowers the wire to secure the tire with the chain and pull it with the wire. After hooking up the car to the wire the driver asked me for my key. I tossed the driver the key and continued to speak quietly with my brother about the complete lack of regard the driver was displaying for my vehicle. After realizing several minutes had passed, I walked up to the driver that was sitting in my car. I noticed that he has taken the top off of the gear selector to access the gearbox to force it into neutral. I asked, "What are you doing?" He replied saying " the battery's dead, I gotta put it in neutral to pull it on the truck." I responded politely " well do you mind if we jump the battery cause I don't want you to mess anything up in there?" He said, "sure" and without saying another word disconnected my vehicle from the tow truck and jumped in the truck and drove away. I took chase on foot catching up to the door to ask where he was going and he shrugged his shoulders and left. I called the office to report the incident to the business. They listened to the issue and said they would return my call after they follow up with the driver. While on the phone with Clayton County P.D. (case # 14039256) the business returned my call and informed me that they were unwilling to cover the damages or offer services due to the fact the vehicle had prior damage and they could not confirm the damage caused by their driver (but I have pre-incident pictures from the adjuster and after incident pictures from myself). They also stated that the driver said, " he was coming over there to help and you came out raising sand, so he left." I informed him that I would be making a police report and taking the necessary steps to resolve this matter and he instructed me to "do what you got to do." I have not heard anything further from the business and am left to pick up the pieces, literally.

Great business, good courteous service, and they will try to beat competitive wrecker services…read moreprices nearby. I will use them for now on, they have the equipment to tow just about anything. They do work for the local law enforcement agencies so if ya call and theyre busy thats why. Just give em a call and they will help you with your needs in towing.

This is a 10-star review crammed inside a 5-star one. I was having H#ll Week with my toddler home…read moresick and, on top of all that, my car battery died--likely as a result of aforementioned toddler leaving a light on. but I digress. after making a few calls with no luck, I happened to find J&J Towing and they were at my property in Midtown within 20 minutes. Chris was literally *amazing* and was able to squeeze in a tight spot with complicated conditions. I would use them again in a heartbeat and highly recommend if you're in need of a quick, efficient tow.

Johnny was the only person that helped me on Sunday morning when I was stranded , he went out of…read morehis way to make sure I got to a tire shop after attempting numerous other companies with no response

DJ was great. He arrived quickly and our broken down car was delivered safely to my house. He was…read morefriendly and efficient. His price was very reasonable too!

From the owner: We specialize in lockouts Towing and Hauling starting at 65 and up read more