Over booked out from mid-Feb until middle March. Walk-Ins are book 2 or more hours AFTER you walk…read morein. I tried to cancel it since I wasn't going to wait, nor come back. The extremely unfriendly, receptionist lording over all the unsmiling walk-in people waiting said, "That's how it works." I said I'd call New Smyrna Beach and she says, "They work the same way we do." Implying they aren't any better. I asked her again to cancel my walk-in appointment but she got up from her desk and waddled away to make numerous photo copies with her back turned to me. However, she was congenial, smiling, and chit chatting with those that had an appointment. Everyone should be treated the same. Not everyone can make an on-line appointment. And yes, I called, left a message, but never received a call back. I'm sticking to Advent on I95/44 ... Got in the very next day. Arrived early, was taken in early, was out two minutes after my original appointment time.

The care was excellent & wait time was quicker than expected. Scheduling was easy, & check in as…read morewell.

I cancelled my follow up I had to threatened to go to a lawyer to get the ARPN to send the referral…read morefor a diagnostic mammogram. Their referral person sat on the authorization request to my health insurance. No one called me about the results on my mammogram I received a report from the imaging center where it was requested for further images. Finally after a week of trying to get them on the phone for a referral I had to go there and pick it up. Then someone decided to call me to inform me the referral was sent. Then the referral was not set up correctly. This place is not good for seniors. Their new ARPN is not very personable nor efficient.

Dr .Melendez-Torres took the time to listen and understand my situation and I feel very confident…read moreto have her as my primary care doctor.

Treneice was great didn't feel anything! Been going here for at least 10 yrs. Because of her!read more

I came in this morning for my every 3 month blood work. I have been getting my blood drawn since I…read morewas 2 weeks ago so this is second nature to me. I always ask for the "butterfly needle" as my veins are super small and the bigger needles hurt me and bruise me extremely badly. I've been here 5 times and always asked for the butterfly needle and they have always gotten one and it works out. Well this morning I come in like normally and ask for the butterfly needle, at first she says we don't have that. I proceeded to say, yes you do because I've always gotten it here. She pulls out a black needle and says this is all we have, then notices how small my veins are. She then goes around looking for a butterfly needle but another employee says they don't have any. She proceeds to draw my blood with the bigger needle. This isn't right, you should ALWAYS have butterfly needles handy for little kids and young adults like me that have small veins. Plus the bigger needles hurts and that's coming from someone who has done this since she was 2 weeks old. I have never complained until I started getting my blood drawn down here in Florida. No i'm not originally from here but I need to be able to get my blood drawn every 3 months for my condition. This isn't right and it's always an issue in Florida, I was blessed with the best phlebotomists up in the midwest.

False Advertising for scheduling an appointment. I called at 5:06pm (1706 hours) on 24 Sep 2025.read more

On time appt. Excellent friendly staff very clean professional attendants clean restroomsread more

we recently visited this medical office. It was 20 minutes to closing. The receptionist, a young…read morelady with a cast.. Had one of the worst demeanors for somebody working in the medical industry we've ever experienced. her demeanor was rude, short and degrading. My fiancé had a broken foot and this receptionist did not want to go out of her way to even give her a clipboard so she could sit down and fill out paperwork. Once we got into the actual room to have the foot we made the mistake of assuming we were talking to a doctor. There are no doctors . Not doctors. We were charged for an x-ray. And told we couldn't get a copy until the next day because they had to get it over to an orthopedic center to look at. Then we were told the orthopedic center needed. Two people to confirm looking at x-rays. If you're an orthopedic specialist, one should be able to read the x-ray. At the time they told us her foot was broken and tried to sell us a boot for her foot the cost of buying it Online. And the next day they called and said it was not broken, but we are referring you out to an orthopedic specialist probably so they can get a kick back. Worst experience a doctors office. Number one worst receptionist for this kind of business. This receptionist compassion was lazy and slovenly and only wanted to get the doors closed so she could go home. Terrible experience I highly recommend you go somewhere wasting your money there.

I had an amazing visit! Everyone was absolutely charming and the provider was incredibly…read moreinsightful. The wait was short and everything was very efficient. I received excellent care, thank you so much!

Dr. Black is knowledgeable and has a great bedside manner. I had an infected cat bite. I had…read moreoriginally gone to the er at the hospital but the antibiotics prescribed didn't work. We saw Dr. black and she changed the antibiotics Which I only took for a day because I had let it go too long So I got I v antibiotics from the hospital On a Sunday. The office called and had me come in for A follow-up. The infection I had was possibly excerberated from a condition i may have According to Dr. Black and the hospital. We are very happy with the treatment we have had.

My son needed a routine physical done. The vision/hearing test seemed fast but everything seemed…read morefine until the provider introduced himself and told me my son refused to comply with the testing. The rudeness the provider directed toward me and my young son was blatant, unprofessional and borderline aggressive. I suggested we try the test again and after derisively demanding my five-year-old to "be a man" he went to find someone to redo the test. He slammed the door behind him so loudly that my daughter, son, and I jumped. I will try to consider that the provider was frustrated, overwhelmed, and busy. I've worked in healthcare for over a decade and have observed this unprofessional behavior before. Something that I DO encounter more are people that go ABOVE AND BEYOND. A young woman came in and spoke to my son like he was a human child and made the testing fun. Telling him to show her his "superpowers". He completed the test quickly this fantastic healthcare professional even helped me get the important paperwork I needed. This wonderful healthcare worker turned a scary experience for my son into a joyful one!

Brought my 6mo old grandson yesterday. He was miserable. So much congestion, nose was completely…read moreblocked,wouldn't sleep, wouldnt take a bottle. It was terrible. We got to see Dr. Seifert and she was great. Gave us some amoxicillon for an ear infection and gave me some saline for the nebulizer saying that would dry up his congestion if I could get him to breathe it in. Maybe 5 hrs after leaving he was so much better and now a day after and hes doing great. I recommend her above anyone else. She helped me get some sleep finally and I can't thank her enough!! Hope she gets to see this review someday cause she's top notch!!

Excellent care kindness professional! 100 percent awesome…read more It was quick and came home with proper medicine. Types positive for flu..

Today I was helped by the dream time - Amanda, Dr. Jose, and Janice! All three of them were…read moreextremely nice and helpful! I am in New Smyrna Beach this week for my wedding. I woke up this morning with severe neck pain. I called right at 8am when they opened. Janice got me in right away! I arrived and was helped by Amanda. She was very friendly and knowledgeable and was immediately able to explain what was wrong with my neck. Dr. Jose then adjusted me, and I felt instant relief. This staff is absolutely amazing. If I lived down here I would definitely go to them more often! If you're lucky enough to be in New Smyrna Beach year round, please give them your business. You will not be disappointed! I'm heading back in tomorrow for another appointment so that I will be in good shape for my wedding! Cannot thank you 3 enough for helping me today!

OMG I was so hurting and had just begun my 3 months in NSB... the hurting back coupled more…read morepainfully into my groin and down my leg. Dr. Amanda was so thorough in exam, discussion of what was going on and talk of care. I was so afraid but her professionalism and confidence help me to trust her. I'm not fully recovered ... it's a 77 year old body... but moving along and so grateful. Office staff is great too!