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    Quest Diagnostics

    4.0 (6 reviews)
    Closed 6:00 am - 3:30 pm
    Updated 1 month ago

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    10 days ago

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    5 years ago

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    Thank you for sharing this feedback, Sarah!

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    4 years ago

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    Lawrence Family Care & Diagnostic Center

    Lawrence Family Care & Diagnostic Center

    (1 review)

    This happens to be my family doctor's practice site after I was too old to see my pediatrician and…read moremy old family doctor retired. The way the office is setup is really confusing since they have a nurses' station, lab draw dept, and exam rooms inside. I walked up to the window and checked in - they didn't even bother to give me an information update considering I haven't been there for years. They also took my payment upfront during that time rather than after the appointment at a separate counter. When the LPN called me in, she rattled off everything she needed from me. Excuse me? I didn't catch what you said. She weighed me with my shoes on and checked my height...and I grew 0.75" when I'm at the age where I shouldn't be growing anymore. She took me to an exam room, took my blood pressure and pulse right away. Talking about being way inaccurate - my blood pressure was off considering she didn't even take it correctly. When my doctor came in, she always seems to rush through things never giving me the opportunity to answer her questions. Actually, she talks over me! While I am telling her my history, she just types away on her computer. Perhaps she tries to be cautious and thorough, but I thought that some of the tests she offered were unnecessary since it wasn't time for it yet. Did I mention I passed on the STI testing thing when my chart said I wasn't sexually active. *Sigh* It would be nice if she provided some feedback to conclude the exam rather than pass off the information to an assistant to speak with me over the phone. It's very impersonal and what if I had questions? I hate belng left hanging. Although, she is a very qualified doctor, just that I can't establish a patient-doctor connection with her. Considering it wasn't even busy since I had the appointment time of my choosing, it took almost 2 hours for me to get a physical and blood draw. A few hours after my blood draw my left arm is in pain and I realize there's a quarter-sized bruise there. Also, the nursing staff needs to be more clear in giving directions and not just leaving me here or there unattended.

    Roche Diagnostics

    Roche Diagnostics

    (7 reviews)

    When I called Customer Service I did not have to wait. I explained my problem with outdated testing…read moresupplies. I was told my Glucose Meter is not manufactured anymore. Representative said that's probably the reason I have trouble getting my test strips. They have a new meter (see my photo). I already had all of my information in their system when I registered my old meter. They always gave me great service by phone and mail. Once again I was quickly provided with a new meter. It arrived in the mail in record time. The meter and 50 test strips were free. They have a very easy ordering service for additional test strips. The cost of the strips is so reasonable I may just pay out of pocket so I don't have to deal with prescription and insurance billing with deductibles. One thing that will be to Roches detriment is my desire to eliminate Finger Pricks. I'm looking into Continuous Glucose Monitors that work using an app and your phone. Medicare will cover these Monitors. Maybe Roche makes one. I'm not sure. All things considered I probably should get a new phone first! Until then I'm very happy and always have been happy using Roche Diagnostics Medical Supplies and Services. It's great to have the peace of mind that I have a back up meter in case mine acts up or dies.

    4/30/2022 Do not trust the Roche covid home tests you…read morereceive free via the US post office offered to you from the government. First the expiration date is too soon to expire as August. Second my test result gave negative when the PCR was twice positive. I came to the conclusion that only PCR test performed by a laboratory is the valid one. Do not waste your time! I won't recommend them.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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