The single worst hospital I have ever been to. Truly horrible care and lacking in basic JCAHO…read more(safety and cleanliness) requirements. I work in hospitals and would not ever send anyone I cared about to this hospital.

Me and my wife went to the ER a long time ago worried of an ectopic pregnancy. I'm gonna summarize…read morethis because I am sick of it. Awful service said she wasn't pregnant. (She was) then pumped her full of drugs and we lost the baby. Anyways we paid that off unfortunately but they have not stopped mailing us. We get a bill sent via mail every month and now we both are getting messaged with this awful reminder to us. We have reached support and they haven't done anything. I started saving the mail I have 5 letters from the same month claiming we haven't paid.

This urgent care is Quick, pleasant and provides quality care…read more I always use this place on the weekends

I went to this Urgent Care earlier today, after going to the ER, that forgot to send in my script…read morefor Nausea meds. The NP, Danielle was so helpful and concerned. Not only did she give me samples to relieve the nausea immediately, she also wrote me a script, and gave me an alternative to the med I'm on that's causing the nausea. I definitely recommend this urgent care. Very professional and caring!

My husband and I went to the lab to get my husbands blood drawn…read more The older man at the counter had us wait while a young woman helped him on the computer. After he was done, he asked me what i wanted. I told him my husband need his blood drawn. He asked for my husbands date of birth and name and then told him to go sit and wait. I tried to explain to him that my husband was hard of hearing and he got nasty with me. I asked that he explain to the lab tech to speak loudly when she came out to call him. This old man told me "Oh he will hear her all right. She got a loud voice" He was really rude.

I first came here seven months ago for the Walk In Clinic but they had limited hours back then when…read morethey had only recently opened. So I went to another location for services. Today, my wife sprained her ankle. So I called to verify their current hours and was told they were open until 8pm. We drove there for them to see if anything was broken or just sprained. I went in to borrow a wheelchair and the lobby staff were very helpful and sympathetic holding the doors for us as we came back inside. Then one of them walked us back to the check-in area for the clinic where another friendly professional gathered the basic information and then checked my wife in and told us where to wait to be called in. After sitting for only a few minutes, a nurse came out and led us back to one of the exam rooms where she took all the usual vitals and asked questions about what happened, where it hurt, etc. A few minutes after she left, Dr. Thompson came in and reviewed the information, and then examined her foot and ankle. Next came X-Rays, and then back for the doctor to review them and tell us her diagnosis: a broken heel bone! Twenty minutes later with a splint and crutches and an appointment to be set up with Orthopaedics next week, we were on our way to the car and off in search of ice cream for my good girl! Everyone we dealt with, from the greeters at the entrance to the nurse and the doctor, was very professional and at the same time friendly and caring. The facilities are relatively new and, as such, clean and very functional. We've almost always been happy within the Henry Ford Hospital System and now we have a new and closer location for our needs.

UPDATE Avery and…read moreMelissa made it a point to get everything figured out for me and I am extremely grateful! The apologized for what happened and who I spoke with on November 4th. Thank you so much for helping for correcting this and helping me and explaining everything!! Old review I would give them 0 starts but I'm only giving 2 for the fact that Melissa was so amazing. I got some test results that I needed to take time to process. The doctor that was in on Wednesday October 23 and whoever was in on Monday November 4th were terrible and rude!!! I called November 4th to ask questions and the dr that was working was extremely rude. No care at all that something could possibly mentally affect someone. If you want to be talked to like you're stupid and Drs who have no regard for peoples feelings then this would be the place for you. MELISSA WAS AMAZING THO. She was so sweet and helpful.

Pretty sad they can't accept a MI medicaid card. They needed my McLaren card which is the same…read morenumber. But the McLaren card comes as paper and disintegrates over time. Every other place I been to for years take the Medicaid card.

They could text ever other day to confirm my appointment…read more But could Not call or text me that the X-ray machine was down. Won't go there again apparently my time driving there is not important

Dr Richardson office is amazing. The receptionist is the very best I've come across. She is…read moreefficient and friendly All their doctors are great

May 16, 2023 Review…read more#428 This Macomb Medical Mall Of Shelby Township is located at 50505 Schoenherr Rd. It offers many medical and health practices and procedures in one building. I am a patient with three medical doctors here over the past 5 years and started physical therapy with Team Rehabilitation on Monday, May 15 for a total of four weeks referred by knee specialist, Dr. Bookout. This Comprehensive Health Care Medical Mall offers 28 speciality practices ranging from: Family Practices Oncology, Dental, Pediatrics, Podiatry, Neurology, Pulmonary, Orthopedics, Skin -Dermatology, Hair Restoration, Allergy & Asthma, Cardiology, Foot & Ankle, Plus Team Rehabilitation, All Under One Roof! The staff and doctors of SMMM are extremely committed to providing comprehensive health care in a welcoming and relaxing office setting. I am a patient in a family practice of Dr. Kristen Kavanaugh, Orthopedic for my knees with Dr. Bookout, Feet with Dr. Anthony Giordano and Skin & Dermatology with Dr. Andrea Rosik. I am very pleased and satisfied with these four Medical Doctors. Also located in this Medical Mall with photos attached in my review are: Pointe Dental Group, Diagnostic Labs, Pharma Script, Optomtery Services all located on the 1st floor in the main atrium. There are two elevators for practices on the 2nd and 3rd floors. The facility is extremely accessible with plenty of parking with front and back entrances that are Wheelchair accessible and ramp sidewalks to help assist the handicap. The Lower level is currently being used as Conference and for Building Management. Inside this Medical Mall is the beautiful marble floors and during the holidays in fall and winter are decorated with sparkle and colors. Shelby Macomb Medical Mall can be the one stop for the health of yourself, family, friends and neighbors too. All practices, staff and even security guards give Me added comfort and convenience to be a patient here within 4 miles of my home, so no need to travel far for check ups or illnesses and appointments. I am so pleased to receive my health care with the Henry Ford Medical doctors right here in one comprehensive care building called Shelby Macomb Medical Mall.

OBGYN sucks. They were going to make me wait 2.5 + hours…read moreafter my appointment time. Terrible customer service. They say they are "patient cared centered" didn't even bother to let me know they were running behind. HORRIBLE DO NOT GO HERE.

This location needs their own building in a safer area. Great professional staff but needs to move…read moreto a better area. Get their own building.

concentra did nothing but ignore me and dismiss my physical limitations and symptoms when I asked…read morefor my referral( the day they discharged me) to the the neurologist the doctor said"I doubt they will do anything for you you're wasting your time" I saw their physical therapist four times and they discharged me just because I am "Physical capable"doing their strength test that does not mean I'm perfectly fine! I am a strong woman , I have days where I can do a lot and days where I can do nothing each day with this diagnosis is different . They didn't know anything about what they diagnosed me with (post concussion syndrome) I would ask them questions and they would say" I'm not a neurologist I don't know" they told me twice if I'm not better by next my next visit they will give me a referral to a neurologist, I had to fight for my referral. Do not go here. I highly recommend healthquest physical therapy.

Excellent modern facility that housed a great team of professional personnel that made my prostate…read morebiopsy run as smooth as could be. The were very courteous and conscientious, and even called me the next day and inquired as to how I was doing.

Worst Dr ever. No bedside manners and his medical skills were subpar at best. Never returning…read more Avoid Dr. Rios at all costs.

I had hip replacement surgery at Bald Mtn. Surgical Center on November 7th. My wife & I were…read moreimpressed with the entire staff and professionalism exhibited. The entire experience was excellent and the facility is impressive.