The staff were all kind and helpful and helped me check in as they saw that I was not feeling well…read moreand I needed assistance. I really appreciated that because I was not thinking at my best. Brian Jammel saw me and was very empathetic and caring. He recommended a medication and said this would immediately help with the symptoms and make me feel better. He offered a prescription card through Pfizer and said there were times insurance didn't cover the medication and to use this card if I needed it. I really appreciated this because I would not of had the funds to pay out-of-pocket for that medication. As it turned out I needed the card as my insurance did not cover it. So thank you so much for that. Brian was very caring and made sure I didn't have any questions before I left and took very good care of me.  I highly recommend this  urgent care.

Brian Jammel is the G.O.A.T. Excellent staff. Efficient…read morecare. Prompt, thorough, and unimpeded. Been here multiple times for a multitude of issues. Each time it was friendly, professional, and exceptional teamwork. Urgent care that is urgent and caring. Something they aren't able to do, few and far between, they have the recommendation for it. I have yet to be steered wrong. Shout out to my PCP, Tamara Surey, for recommending AFC to begin with. 11/10

After rushing to AFC, due to metal shavings that shot into my eye during work. I was told by Paul…read morethe P.A., there was nothing visible that he could be seen, and that, "it probably cleared itself and just feels like there was a foreign object in my eye". Knowing I probably needed another opinion, I went to Graystone several days later and was treated by an amazing physician who found 4 total fragments lodged in my eye!. 2 larger pieces and 2 smaller ones offset from the center of my eye..I was told by the attending specialist he couldn't believe someone couldn't see the metal because it was so large in terms of objects in the eye, and could be visibly seen by basic observation. Not only was I carelessly cleared by Paul the P.A., but I also called to report the incident after my procedure at Graystone, and was told by AFC management, they would review the matter, and I would receive a phone call in a few days to find resolution for this issue.. Guess who is still waiting for that call a month later? You guessed it, I did!..I wouldn't recommend anyone taking their loved ones here and would most certainly advise against going to the facility if it is at all possible! Best of Luck to All!

Love love this urgent care! I drive 2 hours away just to go do this specific one. Wonderful people…read moreand they take wonderful care of my baby too. Can't recommend this place enough!

Very clean facility, easy check in process was easy. The provider and the office staff is very…read moreinformative along with being friendly, they do provide great care! I would highly recommend this urgent care.

Such a nice clean building! We had a great quick visit. It was nice to call, be seen within an…read morehour, and back home to rest. Its rare these days.

Denied care over vaccine. Brought my daughter in for appendicitis. They never mentioned they ONLY…read moresee children FULLY vaccinated. Not on the phone when I made the appointment nor in the paperwork they provided when I arrived!! We were taken to an exam room, where the nurse asked if we were current on all vaccines and I said she wasn't. The nurse said the provider would not see us if she wasn't fully vaccinated. Then, she left and the front office came in to the exam room and asked us to leave. They escorted my 14 year old daughter out of the exam area!! No questions on why my daughter wasn't fully vaccinated nor care. If you want to have the opportunity to make these decisions for yourself, and don't want to have your child escorted out of the exam area for not being fully vaccinated to their liking - find another provider.

My husband and son both see the practice. Dr Hardee is great! Andrew has built a great relationship…read morewith my son and earned his trust. Which is so important for a kid with PTSD. My husband also sees Andrew and Brooke. The best part about this practice is you know whomever you see you're going to get quality care. I'm so grateful I found them as soon as we moved to NC 8 years ago.

My husband has been going to this doctor for years. He is a great patient. Recently his insurance…read moreplan changed. Even though the doctor is listed under the insurance plan this family practice said they want file it. So, the patient becomes a financial issue and not a valued customer and not worthy of the care? Sad but this is what healthcare has turned into.

Terrible customer services, I couldn't make to my previous appointment. They punish me for that and…read morewouldn't let me set up my new appointment. This is terrible for a business as well as a doctor. They should be shame for doing this to a sick customer. Don't waste your time here. These people have no feeling for u as a human.

It is an excellent place for Primary care, with courteous staff and very attentive love of their…read moreNurse practitioner. Um, get rid of the timer outside the office. It is kinda rude and makes me feel like just a number.

Good staff as well as doctor. Been seeing them for decades. Friendly crew. Personable. Understands…read morewhat I'm up against as a public servant.

Dr. Scott Polster is my PCP. You won't find another doctor that is more thorough and caring as…read morehim. He has taken care of me and my husband for many years. When you have a scheduled physical, Dr. Polster has done his homework the night before and will have all his paperwork and questions buttoned up before you walk in the door. I also like that he tries his best to keep your appointments on time. Dawn A Hickory NC

I have been seeing Dr. Glenn for over 25 years. He is knowledgeable and always takes time to…read morediscuss issues and concerns. I never feel that he is rushing to get to another patient. The practice even has a doctor on premise on Saturdays. The rare occasions that Dr. Glenn was not in the office I had other doctors in the practice take care of me and were quite good. The nursing staff is also very personable and caring.