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    Quest Diagnostics

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    Quest Diagnostics - The entry door.

    Quest Diagnostics

    (32 reviews)

    I came to Quest today to get blood drawn for an allergy test. Usually, it's check-in and wait for…read more30 minutes before being seen at OTHER places, but not here! I checked in with a text message and they also have a kiosk inside where you can check-in if you don't have the text message. Phlebotomy Technician Emma came out to greet me within 1-2 minutes of my arrival. She was kind, courteous, and most-importantly- knowledgeable. She had me enter the examination room and have a seat, ran my information and confirmed it all with me, then she asked "are you ready?" I responded, "I don't know. I'm not really sure what we're doing. This will be my first time doing this kind of thing." She explained everything to me and let me know she was going to draw blood. Immediately, I let Emma know that each time I've ever had blood drawn, I have always passed out. Instead of dismissing this, she asked if I would prefer a lying down position during the procedure. I told her, "yes, because I don't want you to have to catch me". We both chuckled, then she explained that they don't catch people here. She showed me to a reclining chair and had me lay down with an ice pack behind my neck. She said the ice pack helps. She also continued conversing with me as we went about the procedure and we talked about how my first time having blood drawn I ended up face-first in a trash can because no one knew it was going to happen and how most of the people that pass out due to blood draws in this office are male. I thought that was really interesting! She also noted that most of the time, the ones that DON'T say anything until afterwards are men who are tattooed up! We both surmised that it must be because they're embarrassed to say anything - especially since this office is mostly comprised of women. Nevertheless, she had me transition slowly to standing up. She checked in with me, watched my color, and made sure I was feeling before sending me on my way. PT Emma was top-notch in my opinion! My visit here was the first time a medical professional took me at my word and even believed me- taking steps to help me not have to pass out! If I could give this office 10 stars, I would! 10/10 service!

    I cannot say enough good things. I have a serious fear of blood draws and have been avoiding doing…read moreone for years. I made an appointment and the moment I checked in, they took me back. Emma and Antoine were the ones who took care of me and they did a fabulous job. It was the most painless draw I have ever had and they were seriously so kind. I told them how anxious I was and they made me feel so comfortable and that I was not crazy. So thankful for a good experience and won't be going anywhere else now.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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