First let me say do not let the negative reviews sway you! I have been coming here for over 3…read moreyears for various blood draws and such and have received professional, kind, compassionate and timely service. I was recently there and Ms. Jasmine provided my service and it was excellent. The front desk was very nice as well and explained the paper work and the check-in kiosk was easy to use. Sometimes when people are sick they forget that there are others sick as well. Labcorps has policies like every other business. Don't be upset with them when they have to follow their company rules. It's their job to loose for doing something wrong not yours. Be kind and thoughtful and you will find they will reciplicate in turn. Shout out to the team there! You are appreciated for the work you do and thank you for coming to work today to help patients! Sincerely, Damon Denton

Went in to get a drug test for a job, not only was the receptionist exceptionally rude, but she…read moreturned me away with a noncomittal answer and wasn't sure when I would be able to get the drug test done. I asked point blank if this location was open the next day. She said yes. I had a three day time window to perform this test. I returned the next day and the same receptionist told me to leave before I'd even opened my mouth. I explained my situation and she told me to call the nearest one two towns away. I tried to call the number on my drug test form and only got a bot with no chance of finding that particular branch. So now I lost a high paying job and am on my way to homelessness. I would give them a 0 if I could. Never have I received such horrible non service. I can't even really call it service. A total waste of time and this location is a total waste of space. Avoid if at all possible.

Have been using this lab service for nearly a year. You cannot get your results from a location…read moredifferent than the one they were taken, as their computer systems are not compatible. The location at Piedmont Hospital never understands how to take blood, spin it down and give back serum. My last set of labs reported incorrect results prompting an emergency room request. A repeat test showed the first labs were incorrect. There's gotta be a better choice in Athens!

This place was recommended by my ENT who is an hour an a half away. The NP did such a thorough job…read morein addressing my complaints, I will definitely come back in a heartbeat.

Visited the Athens location today 01/09/2020, I was 30 mins early to see the doctor was told I…read morewould have to wait because two people were in front of me who did not arrive yet. I was then asked to sit in the back. A patient standing behind me in the line approach the desk and mentioned he was an hour early for his appointment, he was sent right in to see the physician. I did not understand because not only was I there before him I also was 30 mins early but still had to sit and wait. I can't help to think that had something to do with the color of my skin.

Be aware that they do not offer adequate pain management for IUD insertion and removal…read more Recently they added the option to pay full-price for an oxygen-nitrous blend that you can huff during the procedure but it is an expensive distraction that is dependent on your ability to keep up with consistent deep breathing. It does not eliminate nor mask the pain, it just puts you in the clouds with the pain coursing through you, and if you stop huffing then you almost immediately come-to. I have been to practices elsewhere (other states I have liven in) where they give you cervical softening/numbing options (shot and/or suppository), hand you high-dose ibuprofen to take, use numbing cream, etc. None of this was offered except a generic ibuprofen recommendation was suggested, if I wanted to go buy some at the store, to help with the post-procedure cramping... If you're fine with that then go for it, their bedside manner is great and they were very sweet and kind, it's just the practice itself that doesn't prioritize pain management during these procedures. Additionally, the installation of an IUD requires a follow-up to verify placement and every time I have gotten a follow-up, the appointment included an ultrasound to verify placement. This practice ran this ultrasound through my insurance as an optional additional radiology instead of as part of the preventative care and I had to pay $600 for the follow-up. The billing department never answered the phone nor called me back to address the codes used when billing my insurance, and I will make it clear that I was not given an option to do this ultrasound but rather I was told it was being done as SOP for the IUD placement.

I have never left a negative review, but I don't feel like I can keep this experience to myself. I…read morehave only had a few visits with this practice, and every encounter has not been pleasant. Today, I arrived 15 minutes before my scheduled time (as requested by the receptionist who confirmed my appointment). I walked out of the building 2 hours after I arrived. Interestingly enough, the actual consultation with the doctor was probably only 5 minutes. The wait time was beyond disrespectful and when I asked the front-desk worker if there was a reason, I was still in the waiting room 45 minutes after my scheduled appointment, she was extremely rude and help no accountability for whatever was causing the delay. The first visit with this office, the provider committed insurance fraud by billing my insurance for a service I did not receive, which caused me to have to tackle the no-winning game of trying to get a billing receptionist on the phone. I work in medical and am a full-time student at UGA, working to pursue medicine as a career, and my experiences at this practice will be used as examples for my future as to what I hope my future patients never experience. I hope someone from the office contacts me because the standard of care this office is providing is disturbing.

Messed up my appointment 2 times.. Do not know how to contact other Doctors for getting the…read moreorders..waisted lots of my time and travel

Very helpful over the phone. Answered all my questions during a stressful time of the Coronavirus…read moreand able to easily reschedule an appointment.