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    Quest Diagnostics

    2.8 (4 reviews)
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    2 years ago

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    7 years ago

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    Quest Support

    Thank you for the great review, Rick!

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    Ask the Community - Quest Diagnostics

    Athens Obstetrics and Gynecology

    Athens Obstetrics and Gynecology

    (5 reviews)

    Be aware that they do not offer adequate pain management for IUD insertion and removal…read more Recently they added the option to pay full-price for an oxygen-nitrous blend that you can huff during the procedure but it is an expensive distraction that is dependent on your ability to keep up with consistent deep breathing. It does not eliminate nor mask the pain, it just puts you in the clouds with the pain coursing through you, and if you stop huffing then you almost immediately come-to. I have been to practices elsewhere (other states I have liven in) where they give you cervical softening/numbing options (shot and/or suppository), hand you high-dose ibuprofen to take, use numbing cream, etc. None of this was offered except a generic ibuprofen recommendation was suggested, if I wanted to go buy some at the store, to help with the post-procedure cramping... If you're fine with that then go for it, their bedside manner is great and they were very sweet and kind, it's just the practice itself that doesn't prioritize pain management during these procedures. Additionally, the installation of an IUD requires a follow-up to verify placement and every time I have gotten a follow-up, the appointment included an ultrasound to verify placement. This practice ran this ultrasound through my insurance as an optional additional radiology instead of as part of the preventative care and I had to pay $600 for the follow-up. The billing department never answered the phone nor called me back to address the codes used when billing my insurance, and I will make it clear that I was not given an option to do this ultrasound but rather I was told it was being done as SOP for the IUD placement.

    I have never left a negative review, but I don't feel like I can keep this experience to myself. I…read morehave only had a few visits with this practice, and every encounter has not been pleasant. Today, I arrived 15 minutes before my scheduled time (as requested by the receptionist who confirmed my appointment). I walked out of the building 2 hours after I arrived. Interestingly enough, the actual consultation with the doctor was probably only 5 minutes. The wait time was beyond disrespectful and when I asked the front-desk worker if there was a reason, I was still in the waiting room 45 minutes after my scheduled appointment, she was extremely rude and help no accountability for whatever was causing the delay. The first visit with this office, the provider committed insurance fraud by billing my insurance for a service I did not receive, which caused me to have to tackle the no-winning game of trying to get a billing receptionist on the phone. I work in medical and am a full-time student at UGA, working to pursue medicine as a career, and my experiences at this practice will be used as examples for my future as to what I hope my future patients never experience. I hope someone from the office contacts me because the standard of care this office is providing is disturbing.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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