After dip powder and removing them my nails are horrible! Will never get them again. Used to have good service but it's gone downhill. Shop around. read more

I have Andy as my nail tech and he is beyond the best!! I try to challenge him with new and crazy designs each time I see him and he always rises to the occasion. If you want amazing nails that last and last, go see Andy!! read more

Queen Nail Spa - Blue Waves - Nail Salons Near Me - Paducah, Kentucky

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I made an appointment for 2pm for a manicure dip. I arrived at 1:50 hoping they could get me in early. I wasn't aware of their check in process since this is the only time I've been there. The person at the cash register was doing stuff on his phone and after about 5 minutes he asked me if I had an appointment. I said yes, and he just pointed at the ipad by the door and d mumbled something. 2:15 rolls by and I know now that they can't do my nails in time for my next meeting. I tried to get someone's attention but no one responded so I left. Not. good experience for a first time customer. The rudeness was unnecessary. I won't waste my time with them again.... YMMV read more

I was a walk in. The service was OK. I wasn't crazy about the nail tech. Hey English wasn't his first language and yet serious accent and I'm not good with accent anyway so it wasn't all his fault about that but I didn't understand anything. What are you saying which wasn't all that important on the first visit, but the second visit it was he kept wanting to put glitter for your nail polish on in it. I kept telling him no I didn't want it and he argued with me about it and I said no I just want the basic white tips that they just that's all I want and now I know why the purpose of this review there are white bubbles underneath my nails and I'm gonna call them about it after I get this review done. I might try them again, but not with the same guy I had. I've lost all trust in him. I feel like he kept asking for cash. He didn't want me to pay and Credit Card like all he would wear the only thing he seemed to get about was whether or not I had cash so anyway that's all I'm gonna write right now and I'm gonna talk to the salon maybe I'll post a review after everything settled with that.... I called and explained my complaint and they agreed with my complaint and gave me complete do over which was definitely needed and made a much needed improvement. I would recommend using Queen. read more

For the most part they have been nice. I had Danny do my nails today and he went too hard on the dremel, it almost made me bleed and hurt really bad. Just kinda rude overall. I had Lee once and she was fantastic. read more

Joe does a great job very patient and professional. He actually listens to what you ask for & delivers. Sweet little shop with a friendly staff. read more

This was a horrible experience on July 4 . The nail Tech was Joe.He could not stay off his phone and had an attitude from the very beginning. He constantly was sending messages or looking at his phone while doing my pedicure . I wanted to stop my service then but couldn't let myself get upset and ruin my holiday . I had my manicure done with dipped powder so you are supposed to soak off but he used a drill . He burnt me twice . Looked at me like it was my fault because I had to pull my hand back . Never again . How he is serving the public is beyond me . read more

Went in with my sister in law. Bees were flawless, done by Jenny! She was done in less than an hour. Mine took double the time and have jagged edges, a messed up designs and left dip powder all over my fingers that won't come off. I included 2 designs and mine were way more expensive than my sister's who got designs on EVERY nail. read more

Queen Nail Spa - Dip left on my fingers that won't come out - Nail Salons Near Me - Paducah, Kentucky

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I visited today for the first time and Lisa done an amazing job on my nails shaping and a shimmer ombré. Beautiful work and very impressed with the end result read more

Queen Nail Spa - Nail Salons Near Me - Paducah, Kentucky

I have been going to Queen Nail Spa for 12 years, and have always had a great experience. Joe is my go to guy. He's very accommodating to get me in, and always knows what I want. I have had several compliments, and people wanting to know who does my nails. I go every three weeks, and even then my nails still look great, but it's time for a fill and a trim. read more

i absolutely will never go back to these place again. i waited for over 3 hours and finally was told I would be next in line and they took 3 more people in front of me after insisting they all had appointments which was not correct. . It is so sad that the business was run in such an unprofessional way as they were letting all young girls back there . i understand they were busy but they could have just said they couldn't take anymore but instead kept cramming appointment and appointment in knowing the consequences I always try to be fair as my business deals with customer service and try to avoid the bad reviews but this experience was beyond necessary and could have been avoided if they really cared . Nevertheless, I will continue to share my experience with any and everyone. The saddest part is no one seemed to care ir even offered an apology. read more

Had a wonderful experience with them, I highly recommend them the the young man that done my nails was very polite and professional I will be back read more

I went there today and Lucifer fit me right in and did an amazing job on my French manicure

Unfortunately , it was not a good experience and I will not go back or recommend to anyone. I went for my birthday weekend for a pedicure yesterday afternoon while in town. There was maybe a few words spoken to me the whole time I sat there and no friendly conversation. It felt very rough and rushed. I then woke up today with my big toe on my left foot swollen and puffy as I tried to put on my shoe, it was extremely sore and very red. The guy who did mine has clipped up the side of my toenail where it seems to be missing and is VERY tender. Now, I have what to be an infected toe and trying to figure out what to do about the infection. I don't know if the tools he used just weren't sanitized or all because of the carelessness of clipping way too much off the side which I didn't understand in the first place. I'm extremely disappointed! Again, I will not be back nor recommend anyone to go here for a pedicure and this type of service. read more

Queen Nail Spa - Nail Salons Near Me - Paducah, Kentucky

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Terrible job. Terrible attitude when I voiced my concern also. Don't have Kobe do your dip. I should get my money back. ****edit**** I went back next daY, showed the owner. He had Joe fix it. I didn't have to pay. I did tip Joe. You can see the difference in the pics. I will come back. Ask for Joe for dip! read more

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Andy Andy Andy!!! This MAN IS AMAZING!!!! He has GREAT CONVERSATIO!!! He did an AMAZING JOB!!!! They got me right on in and out!!!! I LOVE THIS NAIL SALON!!! The vibe was great as well!!! They have massahe chairs and everything!!! The foot and leg massage is everything!!!!!!! read more

Phillip is amazing I will never go anywhere else. The atmosphere there is warm and inviting. They really do a great job at taking care of their guests. read more

Queen Nail Spa - Nail Salons Near Me - Paducah, Kentucky

Love going here and chatting with Andy. Wait times aren't as long as they have been in the past either read more

Queen Nail Spa - Nail Salons Near Me - Paducah, Kentucky

Way way way too expensive for a town where people don't make New York $$$ Way too expensive. I'm from LA and I cannot believe they charge $45 for a pedicure. I had to jump out of the seat. I'm used to paying $25 with gel Polish. read more

go to luxor!!!!!!!!!!!!!!!!! this place is awful. they do poor work and have no customer service skills read more

Over rated!!! The worst customer service I've ever had. Paid a lot of money and nails chipped in a couple of day. The only person that can fix it is the person that did them, 4 people doing nothing and I have to wait. Find somewhere else to go. Air has been out for weeks as much as they charge they should get it fixed!!! Won't be back. Rude employees read more

Booked an appointment for a Friday online and when I arrived they actually seemed mad. They said they don't take appointments on the weekend, but obviously their online system does. The person that did my nails seemed mad the entire time and when I asked about a pedicure he said NO. I will not go back and please don't book a weekend appointment online. read more

I have been going to Queens Nails 5134 Hinkleville Rd. For years now. Throughout the years several different people have given me pedicures and manicures and I have ALWAYS been very happy with the service. For the last several years Tom have taken care of my nails and I swear that Julie is the reason that I can wear shoes and walk comfortably. ( you gals out there with bunions understand what I am talking about!) They are true professional in their field! I can't brag enough about the staff at Queen Nail at the Hinkleville location. Not every Nail Salon is equal in cleanliness and safety measures but Queen Nails goes the extra mile. read more

I called to make an appointment this morning with the same nail tech "Joe" that I've seen for the last several month. I made the appointment for 6pm without any issue. I always show up early so I don't have him waiting on me to pick my color. I got a reminder on my phone at 4pm and confirmed again. I got there about 15 minutes early and at about 5 minutes before my scheduled time I'm told that he overbooked and can't see me. I ask to reschedule and they look at me funny. Joe had decided that he won't do my nails anymore because I had seen another tech due to him being booked and I had to get them done! He's the rudest most arrogant person I've ever met. When I spoke with the manager he said that this guy was difficult to work with so I'm sure they have to deal with his attitude and arrogance constantly! I told the manager that I hate it that one bad employee ruins the whole place. I've never in my life been made to feel so disrespected and I will never spend another penny at a company that will hire and keep an employee that discriminates and chooses who he will and will not see and is such a negative influence on the entire company!!!!!!!!!! I wish I knew who to contact to make a formal complaint on this employee and try to ensure that he cannot continue to treat people so horribly !! read more

Gross gross gross, find somewhere else. Dirty all the way around. Broken chairs, with no massage function, and nothing like the pictures. Next time I'll wait until I get out of Paducah to get my nails done. read more

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Don't even bother. I had a basic ($48) mani/pedi here Friday night. The guy who did my nails might as well have just taken my money and slapped me upside the head. Results would have been the same. He spent NO TIME on anything. He aggressively ripped my cuticles off without getting them remotely soft. Put scrub on my legs rubbed up once then down once then washed it off. Seriously pitiful. I wanted clear on my fingers. He put on ONE coat. I asked what that was about and he said his top coat was too thick (aka OLD) for any more. It is now Sunday morning and my nails look worse than before he "did" them. Cuticles ripped up and polish gone. Going to post a photo so toucan see for yourself. So unhappy with this place!!! read more

Queen Nail Spa - The worst manicure I have ever received! - Nail Salons Near Me - Paducah, Kentucky

Just no! Too rude to walk-ins and will hurry you out. I wanted a basic manicure and pedicure. Walked out with just a gel supposedly manicure which took less than 15 minutes and wait for it....... The tech did not even wash his hands between customers. NOR have me wash my hands at any time. read more

This is my 2nd time going to Queen Nail Spa. The 1st time was great. The 2nd time I went for a fill in and a pedicure. The tech filed too close to my cuticles which made them bleed a little, he shaped my nails too pointy so I asked him to file them down a little. Same tech did my pedicure. He put the foot scrub on both legs on then only massaged 1 leg. He put shellac on my toes without asking. Once I got my receipt sent to my phone I got charged $15 for shellac on my nails and $20 for my toes which is ridiculous. I also got charged $5 for Re-shape. He should have left my nails the same shape. I do not recommend Danny at all. I don't think I will be returning. read more

This was a very nice spa. A very reasonable price for basic acrylic and length. However he did not push my cuticles back and it has effected the way the nail looks on my finger. I am very satisfied though. I would recommend going. read more

Queen Nail Spa - Nail Salons Near Me - Paducah, Kentucky

Really disappointed in the services I received today. I spent more time in the waiting area than I did with an actual nail tech. The nail tech was critical of my color choice and the condition of my nails. My gel "manicure" took him 20 minutes to do. My nails look like I painted them myself, when i paid for a professional manicure. I recommend taking your business elsewhere! read more

Overpriced, bad customer service, took shortcuts to complete service. Never go there unless you want to waste your money. Manicure - shaped natural nails square when I obviously had them oval, pedicure, toe nails are all uneven. One big toenail is short and round the other is long and square. I asked him to fix he told me it was good. I'm sorry who was the customer?!? read more

A friend my mine and I went here ahead of her bridal shower. Not only were the prices way too high ($75 for a manicure with gel and pedicure) but the man who was doing mine KILLED my feet and fingers. I've had several pedicures done at other places and it's always been a very relaxing experience but I was in so much pain I couldn't even half way enjoy it. Plus it's only been four day, and the paint is already chipping / thinning out. My manicure wasn't any better. I did gel which is supposed to last at least three weeks and it's already chipping away in places. There's also dried blood in places around my nail bed where he cut my cuticles down too close. Save your money and go somewhere else!!! Definitely not worth it! read more

Queen Nail Spa - Nail Salons Near Me - Paducah, Kentucky

My first visit to Queen's was six months before my wedding; I was looking for a place for my bridal party to get their nails painted. As expected, we made appointments and they got to us 45 minutes late. Not ok for what we had planned. Even though they ran late, it was a nice experience, very expensive, but nice. The second trip was a few days before my wedding. Thank GOD they were slow otherwise it would have been hours waiting! Third trip, and this is the kicker. But first, let me explain that I don't mind paying for quality, it's when I pay for quality and I don't get it; that's frustrating. So, yesterday my sister, niece and I went to get our nails done. I didn't want to go because of the price and wait time, but they said it was still the best place, so we went. We walked in on a Monday at 1145, and waited until 1230 and still hadn't been seen. So we made an appointment for 5:15. We left and came back at 5pm. Not one of us got a chair until 615. (Pedi&Mani) So, we finally get called back and he's working on my nails, everything's going great. Then came the painting. The design was simple, pain, stripes, and a heart. My niece got a pedicure and a full set: $63. My pedicure and "design" we're $58. The paint peeled off on my middle finger about three hours later. Not ok. Then the next morning, my thumbnail halfway peeled off. Talk about upset. Then what happened? I took a nap, woke up, and checked out my nails and the paint on my pinky peeled off. I am sorely displeased and quite frankly, $58 for paint-chipped nails and a shoddy job on the hearts. Seriously? I am not happy. I will get my nails done in Nashville before I come down to Paducah. The prices are not posted and they give you attitude for asking. You ask for services and they tell you "it's $5." You have to ask, per foot or total, because you come to understand that the price is $5 per foot. Why not say $10? That's a pet peeve. read more

Queen Nail Spa - The "heart" and the chip. - Nail Salons Near Me - Paducah, Kentucky

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I was in town and needed my nails done. This place did not have a high rating but a friend had been there before and said they did a good job. I was completely pleased. I got in and out quick and I thought Kevin did an excellent job. I did think it was a little pricey, but I was pleased overall and would recommend it. read more

Queen Nail Spa - Kevin did a great job! - Nail Salons Near Me - Paducah, Kentucky

Worst nail spot ever. Don't come here super expensive and not professional at all. Waited over an hour and kept seeing people that came after me go in before me I went in told the guy what was going on he said that he has been texting me which he was not at all and he made it seem like I was dumb and even told me that next time I should be checking my phone more and not be distracted. Was super rude, and they said that they were gonna come out and call names and he never called mine but called my daughters which we both came in at the same time. Just saying don't waste your time here and go else where. read more

I took my daughter here to get her nails done for the first time. Over the phone we were told $30 for acrylic nails but if you pick gel polish it goes up $15 wow. So for a 12 year old it's $45 for a set of nails with a better polish. That's expensive but she was thrilled with the whole experience. They turned out really well. Glad she was happy. Not sure if I would go back there do to price but I will call around next time. read more

Seems like only dissatisfied customers post for places like this. When traveling I try to find things to do while hubs is competing. Went for a pedicure and it was amazing. Sam did a great job and my feet and calves benefited from the massage. Price was more than advertised but I did request gel polish and it is usually more everywhere. I'll go back next year when in town. read more

I have been coming to Queen Nail Spa since 2015, and Tom, Sean, and Valerie have always given me top notch service! I will keep coming back for a classy mani/pedi in a comfortable and modern environment. Great job everyone!!!! read more

Queen Nail Spa - Tom - Nail Salons Near Me - Paducah, Kentucky

My mom and I went to queen for pedicures. We paid for the deluxe. We had two young men who never said hello or acknowledge us. They spoke to each other and another worker constantly and in non-English. My moms guy kept looking at the clock and they were all talking about the clock. It was 3pm. Her guy skipped the leg scrub, mask and massage and just left. My guy rushed thru this part which made it pointless. We paid for two deluxe and we tipped both guys $5 each in cash. The experience was uncomfortable and unprofessional. We won't go back. read more

Love this place. some the artist are rude, my artist John is always top-notch!. Clean, and efficient