When my family and I were looking into assisted living communities for our sister, we were…read moreoverwhelmed by the choices and associated costs and amenities available. But when we toured Paramount Senior Living and met with Starla Press, Director of Admissions and Marketing, we were immediately impressed. Starla spent an enormous amount of time patiently answering our questions and asked many, many questions about our sister and her specific needs. Then she went to the hospital the very next day to meet with our sister and talk with her directly. It was so very clear that Starla was interested in making this work for us and our sister - more than any other community that we met with!! So what makes Paramount Assisted Living so special and superior over other similar communities? It's the people. From Starla - to Olivia Perry, LPN, Resident Care Manager - to Shiryl Stanley in accounting... everyone who works there puts the patient and their family first. When I call to ask a question or discuss my sister's care, they go above and beyond to help. They also know who I am and more importantly, who my sister is and how she is doing. This is a beautiful community and my sister raves about the food!!! She looks forward to all of her meals in the dining room and rates then 5-star. My sister went from a picky, non-eater to actually starting to gain a pound! Thank you, Paramount Senior Living, for taking such good care of my sister and caring about your patients and lovely community.

I have the privilege of working at this beautiful community everyday, our residents are truly "…read moreliving " every minute of each and every day. To be a part of Paramount is to watch the residents admit and excel in their daily living. A non medical look and feel, it is te most affordable community in the area and beyond and our residents are able to age in place. So as their needs increase we move forward with them, skilled nursing care isn't a move that your loved one will have to make. I am thrilled to be a part of a great work family and enjoy watching our community grow every day! This is a must see community if you're searching for your loved one

Our dad needed to downside and sell his home. As a family we researched senior independent living…read moreand Country Meadows was one of several we looked into in the area. We had a great tour with Garrett and came back for a second visit, enjoying lunch in the Bistro. We felt very much at home. The staff is great, attentive, genuinely warm and friendly. We got dad on the waiting list and was grateful something came available within a few months. Dad has acclimated wonderfully. And our family has adopted Garrett as an honorary sibling. CM made the transition easy for dad, and for us kids.

We have started the process of seeking skilled care for my Grandfather. Per the recommendation of…read morea co-worker we reached out to Country Meadows of Leader Heights. I spoke with Angele. During our conversation she made me feel very at ease and explained the process so I could fully understand. Angele definitely made this difficult process a bit easier.

Always There has very caring, reliable, and knowledgeable staff including their office staff as…read morewell as caregivers. It's great to have come to know them.

My wife has received help from a caring and friendly staff…read moreThe food is tasty and a good variety, especially the desserts The facility is clean and well lanscaped Management is responsive There are a variety of activities, not just bingo. The exercise and therapy programs are conducted by pros My wife has been in a lit facilities, this has been the one we are happiest with

My mother lived at Country Meadows for 17 months, under their Independent Living Signature program…read more Unfortunately, we had to move my mother elsewhere when Country Meadows decided to eliminate the IL program, which would have meant we would have had to pay an additional $2,000/month just for someone to administer her medications (the only service she needed) . . . ridiculous!! Then they tried to tell me I only had 3 weeks to move her out, or pay the extra money. Too bad for them I pulled a copy of the lease which said they had to give me written notification AND give me 30-days notice. After I sent an email to Michael Leader, the Mechanicsburg mgmt called me and was not very happy that I went over their heads. I cannot say enough good things about the staff at Country Meadows!! They took fantastic care of my mother, and we will miss them. But, I cannot say ANY good things about the management! The Executive Director, Amanda, and the Director of Resident Services, Olivia, are shady and incompetent, and don't care one bit about the residents there. They only care about money! It's so bad that most of the staff don't trust them either! More than once they tried to pull a fast one with me, but luckily I kept copies of every email, every document they sent me. So any time they tried to pull something, I'd call them out on it. I think it's safe to say they didn't like me very much because I didn't put up with their crap! So, if you're thinking about putting a parent in Country Meadows, you'll be very happy with the personal care they'll receive. But make sure you keep copies of ALL communications with management and DO NOT let them push you around!! Ultimately, you know what's best for your parent, so stick to your guns! They will try to convince you your parent needs a higher level of care, just so they can make more money. As much as we will miss the staff at Country Meadows, we were very happy to get out of that place!!!

Every person involved assisted my mother with great care and professionalism. Room was clean, food…read morewas fine. Physical therapy people were attentive, Drs were excellent.

I would recommend Oak Hills if you're looking for quality staff and pleasant and professional…read morepeople. The nurse's were very good and the aides were so kind to my mom.

I don't usually like to give bad reviews but in this case I feel I need to. My father in law is a…read more100% disabled military veteran. He is very proud of his service to his country. Due to his experience back in the 60's and 70's he is now living with Parkinson's. Over the past few years he is finally taking advantage of the benefits that the VA has to offer. One of these benefits is a home health aide that comes to the house 3x week. We had been using Bright Hope Home Care for the past 2 years. In the beginning their aide was great and quickly became a friend to him. Unfortunately, she left for personal reasons. Over the past 9 months the service has gone downhill. There are certain regulations that the VA puts in place that the aide needs to abide by (which are different than a self-pay client). There were many instances over the past 9 months that the aide went against certain regulations. It was brought to her attention and to the attention of the Bright Hope Home Care administration many times. The feedback we got from administration was that all her clients love her. Ultimately, we had to ask for a new aide. With the new aide we dealt with service inconsistency. There were many days we didn't know if she or anyone was going to show up. Although when we asked about it, they would say they were not short staffed. The main reason for this bad review happened last week. We had decided it was time to try a new company but didn't want his service interrupted. We expressed to both the VA, Bright Hope, and the new company our intentions and planned for his service with Bright Hope end on Friday and the new company to start on Monday. When Bright Hope received this news they abruptly cancelled his service saying that they had no one to pick up the shifts for the following week. Thankfully, the new company was able to expedite their process and start on Wednesday.

Bright Hope is an outstanding choice for home health care. The admin people are responsive in…read morefinding the best professional to help your loved on. My husband and I are happy with the personal and skilled care he receives in our home.

I hired Maryrose Hand to care for my son while he was hospitalized following a car accident and to…read morestay with him overnight. She demonstrated exceptional professionalism and genuine compassion throughout her time with him. Her dedication and attentive care provided great comfort to both my son and our family.

The activity planning is excellent. A recent Fall Festival was a fun experience for residents and…read moreguests. The care facility provides effective personal care for residents in assisted living and in memory care. Staff is very attentive to resident needs. The building, dining areas, living areas and activity areas are attractive and recently built. Spa services, all types of physical therapy, and medical care is available on site by certified professionals Nice place overall, worth the cost.

This is my family's review regarding The Residence at Fitz Farm. We moved our mom into memory care…read moreon April 5th, 2024 and moved her out on July 27th, 2024. I am writing this review two months after the fact to give time to process all that occurred and give an honest review. About one month into Mom's stay, she showed me bruises that were obviously from a fall. She then stated it was because someone pushed her for going too slow. We totally dismissed our mom's account and figured she had fallen during the night. We thought to put a camera in her room since another resident also had one to see what we could do to help Mom. That same day, I inquired to Morgan, the Director of memory care, what had happened and when. She had bandaged Mom's cut, but found her with a Band-Aid already on and didn't know any other details. I followed up a week later, but Morgan had still had no information for me. Two weeks later, we found the entire front of my mom's lower leg was severely bruised. When I asked Morgan about this bruise, she was unaware of it. Mind you, my mother is in dementia care and gets help daily with dressing and bathing. No one saw this bruise? At this point I contacted Brandi, the Director of Fitz Farm, to express my concerns about mom's bruises with no explanations and no communication with us. Brandi was very concerned since all bruises must be reported to the state; she said she would follow up and get back in touch with me. A few days later Brandi called to say a worker had in fact been physically abusing our mom and that she was fired immediately. We were in shock. A few days later on a Sunday afternoon we placed the camera in Mom's room and planned to tell Brandi about it the next morning. We did not get a chance because Sunday night at 12:30 a.m., I found my mother was being abused by another worker. I got my mother safe and called Brandi Monday morning. She was horrified at the evidence the camera caught and again immediately fired the second worker. While I appreciate the speed with which they terminated the abusive workers, there was no follow up from Brandi or Morgan concerning my mother. Only when I asked for a meeting, did we get one on Thursday. They offered no tangible steps on how to help our mom. Moving a dementia patient is very hard on them so we did everything in our power to keep her at Fitz Farm. The physical abuse stopped, but the neglect started. Memory care was short staffed from two firings and one worker who quit that same week. One day I showed up at 5pm and mom was still in her pajamas with no hearing aids in; she is basically deaf without them. Another day I was there for five hours and no activities were done with the residents. My sister visited 1-2 times weekly also and only ever saw one activity over two months. The regular scene was residents in front of the TV with no stimulation. One of the nightshift workers actually brought her newborn baby on her shift. A new resident who was very functional moved in about a month after our mom. A worker made a comment that "we need to get him medicated so he's easier to manage." We do not blame the workers because they were understaffed and overworked. Morgan stated to me that she had been requesting more help especially someone for activities, but management told her no. We tried to make Fitz Farm work for our mother, but after two more months with no changes, we moved her to the Providence Place of Dover. We had to move our mother because she was still being abused through neglect at Fitz Farm. During the first week at Providence Place, we received more communication than the previous four months at Fitz Farm. I do not know about the other neighborhoods at Fitz Farm but I wholeheartedly advise you to not place your loved one in memory care there. The neglect is still going on and I am doing what I can to help the residents that are still there.