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Sierra Vista, AZ

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Quality Transmission

3.5 (2 reviews)
Closed • 8:00 am - 5:00 pm

Services - Quality Transmission

Auto transmission repair

Transmission leak inspection

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Jam N J's Auto Repair Shop

Jam N J's Auto Repair Shop

(8 reviews)

Once again, i took my '16 kia cadenza to Jam N J's. i needed a window regulator. Humberto tracked 1…read moredown, it came, not working. He then got us another 1. They installed it quickly & i was given the price that i was quoted. i highly regard their work quality. They're all great people, family people. My wife and i would sugest taking your vehicle there. Very reasonable prices and a very honest place. Sincerely, James Rocco Palmieri

Came in for two issues: 1) My car was making a knocking…read moresound whenever I turned the steering wheel 2) Needed new tires I had received quotes from a couple other businesses in the area and brought them with me on my visit. I always come prepared so I don't get taken advantage of. For issue #1 (knocking sound), they were able to fix the issue cheaper here than at other shops, mainly because they just replaced the strut housing instead of the entire strut. I was happy to save some money on this issue. For issue #2 (tires), I brought with me a quote from Pep Boys up in Tucson that included four new tires with a 65000 tread life warranty. Jesus said he could match that installed price for tires that also included 65000 mile tread warranty. However, now, a month after the service, I decided to research the tires they put on my vehicle just to make sure everything was kosher (I know, I should've done this immediately, lesson learned). Unfortunately the tires they put on are Goodyear Assurance Finesse which have NO tread life warranty. I wish I had the service done at Pep Boys for the better tires at the same price. So I'm going to have to knock off a couple stars for that. It also took them almost two weeks to fix the above issues. Jesus said it was because they didn't realize the strut housing was more pieces than they originally thought, and they had to order the extra parts in (they did not charge me extra for them). I'm just glad I had a backup vehicle I could use because it would've sucked to not have a car for two weeks. I'm not going to take any extra stars off for this since, in fairness, I told them they could have the car as long as they needed since I had a backup vehicle. I just didn't think it would take two weeks. One other thing to be aware of is that they charge an extra 3% if you want to use your credit/debit card. Overall, I feel a little disappointed about the tire issue, but the knocking sound hasn't returned a month after I had the service done, so they did that part well.

Sierra Service Center - Reservoir Hill/Fort Huachuca

Sierra Service Center

(41 reviews)

We chose SSC after having our 2012 Jeep wrangler at another service location. We had made an…read moreappointment with the other location, but after 10 days and no diagnosis or plan to address the overheating we decided to have it moved to SSC. I knew once it was towed it wouldn't be looked at for several days, but felt confident It would be diagnosed within a reasonable time frame. From the first call to find a new location (even before moving the jeep) I was impressed with the way they answer their calls. They greet you with their location, name and ask who they are speaking to. This isn't something you find at many places nowadays. They make you immediately feel valued as a customer. They were responsive to my calls, and they called with updates and changes or needs to repair the jeep. Yes, it was expensive but what vehicle repairs aren't; especially on an 11 year old Jeep that has crossed the country three times. I feel confident knowing we have a 2 yr/24k mile warranty on the items that were replaced/repaired. I would recommend SSC for their attention to detail, honesty, and customer service. Thank you to everyone who helped get my husband back into his beloved jeep!

We're stationed nearby here at Ft. Huachuca and came here as we learned that it was veteran owned…read more I bought a new starter from AutoZone to replace the faulty one in my wife's car. Came into the shop and it turns out they don't use other parts besides their own. I had to tow my wife's car here because it wouldn't start and they upsold the crap out of me on a new "certified" starter part. Told me they would give me a military discount over the phone but didn't honor it at the store as my "service was ineligible for the discount". I overpaid which was fine since Sierra Vista is really limited, but what really upset me is that they didn't put the cover over the starter and left it exposed. This lead to another issue a couple of days later and they didn't want to take responsibility because the car was out of the shop and not their problem. DO NOT RECOMMEND. ESPECIALLY SOLDIERS THAT HAVE TIME SENSITIVE ASSIGNMENTS.

Quality Transmission - transmissionrepair - Updated October 2026

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