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Quality Tires

5.0 (1 review)

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6 years ago

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Sierra Collision & Towing Services

Sierra Collision & Towing Services

(12 reviews)

Today, Sunday September 21 my wife and I were to attend an open house at Spaceport America but we…read moregot stranded. We exited I-25 north exit 32 Upham Road. The paved road had several spots with sand and rocks due to the recent rains that covered sections of the road. Unfortunately, while going through one of those spots the bottom of our car hit something and we heard a noise. On mile marker 19, I pulled over and I contacted AAA Road Assistance for a towing truck. The AAA dispatcher desk agents got very confused and they called me back twice after the first conversation. The weather in the area, desert was 90 degrees. Fortunately we had several bottles of water and snacks. After several hiccups with AAA, they called me back and informed me that Sierra Towing was coming to rescue us. Clayton from Sierra Collision & Towing called me and gave me an estimated time for him to arrive. An hour later, as he mentioned, he showed up and towed us to our home in Las Cruces, NM, 46 miles away. Clayton is very professional with great customer service skills. On the road half way to our home the truck AC stopped working, and Clayton was very apologetic, which we didn't mind once we rolled down the windows. He mentioned that someone else had driven him truck and left it dirty and with the AC failing. We do not reside in Truth or Consequences but I definitely recommend Sierra Towing if you ever need help.

Sadly, the owner of this business never did call me back or email with their estimate for body work…read moreon my vehicle. I called them no fewer than 5 times and there was always an excuse. I also dropped by in-person. More excuses. Months went by. Obviously, since I couldn't even get an estimate, I moved on to another business, which did a great job. Beware.

C & K Automotive Service and Repair - Stuck on the side of the interstate for 5 hours

C & K Automotive Service and Repair

(12 reviews)

I brought my Suburban to C&K before a major trip for a complete safety check, expecting thorough…read moreand accurate work from a trusted local mechanic. I paid for a brake system overhaul and an AC belt/tensioner replacement. Within months, both systems failed -- the brakes twice, once resulting in a complete loss of braking on the interstate at the start of a cross-country trip, requiring a tow and missed travel plans. The belt/tensioner job turned out to be a misdiagnosis; the actual problem was a failing water pump. Both times, Big O Tires in Las Cruces correctly diagnosed and repaired the issues, fixing what C&K had charged me for but not resolved. Based on my experience, if you need accurate diagnostics and dependable repair work -- especially on safety-critical systems -- it may be worth the drive to Big O Tires in Las Cruces.

Five stars isn't enough for this shop. I brought my van in…read moretoday and was helped by Shane, and honestly, he's one of those rare humans who immediately puts you at ease. He took the time to walk me through what was going on with my Promaster, explained everything clearly, and never once made me feel rushed or talked down to. The whole shop has a great energy -- organized, clean, friendly -- but Shane is the standout. If he doesn't own the place, he sure runs it like he does. You can tell he cares about the work, the customers, and the reputation of the shop. I left feeling confident, informed, and genuinely grateful. A one‑of‑a‑kind experience. Highly recommend.

Quality Tires - tires - Updated May 2026

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