Exceptional Stay in the Heart of Old Québec…read more L'Hôtel du Vieux-Québec was our home for a six-day holiday in Québec City, and we could not have chosen a better place to stay. Our double queen room with kitchenette was spacious, immaculately clean, quiet, and exceptionally comfortable. After long days exploring the city, we particularly appreciated the deep soaking tub, the rainfall shower, and what may have been some of the best water pressure we've experienced in a hotel anywhere. Small details matter, and this hotel gets them right. The location is fantastic--perfectly situated within Old Québec and within easy walking distance of the city's historic sites, restaurants, shops, and attractions. Despite being in the heart of everything, the hotel was remarkably peaceful and quiet. One of our favorite amenities was the guest lounge and its outstanding coffee machine, which quickly became part of our daily routine. We also opted for the breakfast package, and it was a delight. Each morning we awoke to a basket of fresh breakfast goodies hanging on our door: fresh pastries, juice, yogurt, and other treats. We never tired of it. As a fun local note, visitors should know that the beloved pain au chocolat is called a "chocolatine" here, just as it is in the south of France! What truly sets this hotel apart, however, is its people. M. Pierrôt deserves special recognition. He was warm, helpful, knowledgeable, and always greeted us with a genuine smile. In truth, every member of the staff we encountered embodied the hotel's reputation for friendly, personalized service. We also appreciated staying in a property with such a rich history. Built on land once known as the "Garden of the Poor," where medicinal plants were cultivated by the Augustines of the Hôtel-Dieu de Québec, the site has witnessed centuries of Québec City's evolution. Today, the hotel beautifully blends that historic character with modern comfort and thoughtful amenities. It is easy to understand why L'Hôtel du Vieux-Québec has earned such an outstanding reputation among travelers. For us, it was the perfect base from which to explore one of North America's most beautiful and historic cities. We would not hesitate to stay here again and recommend it enthusiastically to anyone visiting Québec City. A sincere thank you to M. Pierrôt and the entire team for making our holiday so memorable. We hope to return again soon.

Great location in the heart of downtown Quebec. Within walking distance to all the sights and…read moresounds the city has to offer. Rooms were clean with plenty of storage and heated floors and towel racks which was fantastic considering the temps outside. All in all a great experience from the front desk staff to the housekeeping staff. Thank you for a great stay!!!

We stayed here 4 nights to attend the ice carnival Feb 1-5…read more We had suite 207 which was lovely Breakfast was dropped off at our door each morning at 7 am. Delicious croissants, each morning a different add on ... yogurt, roll, cheese etc with juice and jams. We had a Nespresso coffee machine in our room All the staff was very helpful and parking was ample across the street for $17/night. (We had a pick up truck) and no issues Everything was very clean. Great housekeeping

Just came back last night from this hotel and was not impressed at all for the money which was…read moreinsane at 400 a night plus. This is a 125 hotel all day long except for its 15 minutes walking distance to the Frontenac Hotel which is about the same price right now. Don't get me wrong everything is insanely overpriced around here. This is Manhattan pricing. I think the whole thing is completely not worth it. The Frontenac is beautiful on the outside, but there's nothing really going on the inside and it's just surrounded by overpriced, mostly lousy, tourist trap restaurants. I would spend a day here that's it there's not much else to do if you are active. Overall, I'm very disappointed at the hotel and the area in my opinion was a complete rip off. The area was nice by the Frontenac, but all of the tourist trap restaurants and T-shirt and sweatshirt gift shops just ruined it for me. Decent walking if you are into hilly areas, pretty to see once but more of a one and done after a day. All of the videos I watched on this place and the area I feel deceived. It was not that interesting at all and not worth it in my opinion. I'm bummed out it was a waste of a lot of money and a lot of time getting there for a crappy hotel and a lot of bad food and average coffee at unfriendly coffee shops. By the way this hotel has no lobby coffee, no water or snacks whatsoever. Some nights are 500 even $600 a night here. As much as I hate Holiday Inn expresses they are far better than this hotel. This is just a basic no frills place and you can't even adjust the room thermostat. Apparently it's controlled by management so you have limited access if at all some evenings it was shut off completely. This should be illegal at this price range. Again you need your head examined if you pay this price here. I only did because I was deceived by overhyped reviews. A lot of hotels in area are same price but from the little I saw of them they appeared to have a more luxury vibe compared to this low end b&b type vibe here. Oh and by the way, they gave me parking passes for a lot across the street. I displayed all of them in my windshield and I was still given a ticket by a cop in this parking lot that was $92 found on my windshield. If I say I'll never be coming back it would be too soon.

It certainly wasn't a cheap stay but I did enjoy it!…read more Location is everything and the Fairmount was certainly centrally located for my visit. Even though the weather was absolutely frigid during my visit, I was able to park and walk to many sites nearby during my stay. Several restaurants in particular were well worth the visit! My room was almost 3x the size of my first apartment, which I know isn't saying very much given where I live. Given the frigid temperatures, the temperature control in the room was spot on and calibrated nicely for my liking. The staff were friendly, checkin desk, valet, housekeeping, etc. I'd definitely be back again for sure.

Our server was just ok not really on top of the situation. We ordered the filet mignon medium rare…read more It was pretty tasteless and dry. The appetizer of French onion soup was delicious. The server seemed to pretty much avoid us. Maybe knowing our meal was not that great. It was our 45 anniversary and they brought us a chocolate type of cake. We had coffee and Grand Mariner and complementary chocolate cake. I asked for Grand Mariner and coffee with Grand Mariner on the side and it came mixed with my coffee. I had them change the order. In the end it was a very expensive $250 anniversary dinner and not very good.‍

Stayed here for 2 nights over the holidays. We chose this location as there's free parking. Fair…read morewarning that it's located in an industrial area, away from downtown. If you've been to the Courtyard in Brossard, this is pretty similar. The exterior is very white. The lobby isn't huge, but it does its job. The rooms were of a decent size, and the bathrooms are of the new concept (where the showers don't have a door). Water temperature was good, everything in the suite worked as intended. Overall a satisfactory hotel to stay as long as you don't mind the distance from most of the Quebec City attractions.

It is NOT near downtown or attractions. The parking is free since it in the middle of nowhere but…read moreabout 1-2 miles from a residential suburban neighborhood. You can eat at the local pizza joint. They have one shuttle to Quebec City at 9am but if you miss it, you need to drive and pay for parking or take a taxi. Noisy. Breakfast is a la carte--why people eat there is beyond me. I left 2 shirts in the closet. They said I could pay to get them returned. I paid $55 and got some man's sports rain jacket. Called 6 times on 3 lines and could not get someone to return my call. A lousy end to a mediocre stay

Great location for our first visit to Quebec City. Rooms were very spacious and clean. Breakfast…read morewas ok, but the coffee machine was the big star for our family. We did not try the pool or the shuttle; however, we were glad to see these options. Fast food places nearby, as well as a Costco. We would stay here again if ever in the area.

Overall the hotel was very good. Super clean and great amenities (indoor pool, playground, a nice…read morecomplimentary breakfast spread, defogging mirror, heated floor in the bathrooms, and very spacious) however the only reason I can't give it all 5 stars is because the walls were pretty thin. We had neighbors who were HORRIBLE! Letting their children run down the hallway screaming around 11:30pm-midnight and then around 7am. It sounded like they were going to come through the walls at one point. We called downstairs a few times and either nothing was done or the people just didn't care. It was very nice though and Christmas morning they had Santa downstairs for the kids. The proximity to the city was also very good without being directly in the city.

Modern, well kept hotel. Friendly and helpful staff. Number of good restaurants nearby. 15 minute…read moredrive to old Quebec. Great place to stay. Don't take exit Boulevard Pierre-Bertrand from 73 North to hotel. It is tricky! Take next exit Boulevard Lebourgneuf, then left and another left on :Boulvard des Galeries. It is much easier from this exit.

A modern, tidy hotel. Amenities of hot water, carafe coffee, with tea and hot chocolate on offer…read more24/7. The night we stayed, security services and police in town for Pope's apology tour resulted in a sold out night for this big establishment. Loved the soap, creamy and moisturizing! Nice staff. Highly recommended.

This was one of the nicest hotels I have ever experienced. From the moment our car pulled up, the…read moreservice was attentive and welcome. There were people immediately to take care of our luggage, and to wave us away when they said they would take care of the parking and any other logistics. Check-in was easy, and I was delighted to discover I had been given an upgraded room without making any request or having any particular status. The room was twice as large as most hotel rooms I've stayed at, with delightful views, a large and very comfortable bed, a couch and desk, and a style that was elegant without being stuffy. My fellow travelers had a room that was even more phenomenal because of the view it had over the water and the cruise ships that were coming and going. Hotel staff were always helpful with suggestions for places to go or neighborhoods where we'd find a selection of restaurants to eat at. In the evenings there is a small and comfortable area to order drinks and to listen to the guitarist or to simply sit and watch the fireplace. Although it is a high priced hotel, I would absolutely return. Its location is perfect. Walkable throughout the old town area and to the port. And its comfort and sense of quiet unpretentious luxury cannot be beat.

It was in researching hotels in Quebec that I found this one and also noticed that with the Amex…read moreplatinum card you get the free breakfast and room upgrade etc. So I actually decided to get the Amex platinum just for this hotel. It did not disappoint. We got a room upgrade to a lovely view of the castle and it even had a balcony. The breakfast at Chez Muffy was exceptional...the first morning it was so good I deemed it the best breakfast of my life (over a 1/2 century of living too). The only minor complaint we had was that we arrived late and the bar was closed. We were a little hungry so the front desk receptionist offered us some snacks from the mini bar. We should have realized these snacks would be mini bar pricing even though he handed them to us from the reception desk. $26 of chips and pretzels showed up on the bill! Our mistake. I wouldn't hesitate to stay here again though. The bed was comfortable. The shower great too. And the service was very friendly.

Clean, well appointed and comfortable stay. The two queen bed room was perfect for our 4 person…read morefamily. It has a microwave, a mini fridge and Keurig in the room. There is a dining/work table that is practical. The lobby has all day Nespresso self serve machine with capps, hot chocolate or mokas. There is a small store for snacks and other things you might have forgotten. Then a simple but decent continental breakfast is included with the room. If you want a hot breakfast, you get 20% off at the restaurant across the street. Definitely really enjoyed our stay and will be back. It is just across the bridge Pierre Laporte from Quebec City so east of access and it's quiet.

Great value for the rooms, got 2 double queen beds for 3 people at a very decent price (280 CAD…read moreapprox.). When booking, they will not charge you right away (if paying in USD) but instead charge you when check out (due to fluctuating currency rates). A short walk from a convenient store/gas station. Also short walk from several restaurants and fast food chains such as Thai Express, a chicken place by the name of Fuśee, McDonalds, Burger King and the hotel's own 24 hour restaurant "Normandie". A couple feet more and you'll reach a mini plaza. As for the actual hotel, very clean, very friendly staff. I am from the states and know very basic French, but most of the staff speaks in English so there should be no problem concerning that. There is a 24/7 gym, it is quite small - about 2 treadmills, a bicycle, some weights and some medicine/yoga balls. The bathrooms are supplied with body wash/shampoo/and conditioner in a soup dispenser type form. Towels are provided as well as a blow dryer, but no toothbrush or toothpaste. I had free continental breakfast, and they offer your basic toast, muffins, croissant, and boiled eggs. No bacon, or sausages or anything like that as in America. 10-15 minutes away from Quebec City, definitely not too far. There is also a supermarket not too far if you are in need of groceries. (Name of place is Provigo). Overall, a really good stay!

Beautiful hotel, small and boutique-sized. Staff are amazing and friendly. Told them before the…read moretrip that it was an anniversary trip and got an upgrade to a room with an AMAZING view--large picture windows that gave us a view of the St. Lawrence River (and across to the hill/city on the other side of the river, with a personalized note and some macarons as well as chocolates that were delicious). The room was modern and had nice decor, the bathroom was lovely and had a wonderful shower (the setup heated us up nicely in our winter stay)! We were not able to plug in our fire stick to the TV provided, but had local channels/cable channels to watch. The hotel is very well-located for walking and restaurants in Old Quebec City near the port/water. It's only about a 7-10-minute walk to the Petit Champlain shopping district and a 15 minute walk up to Chateau Frontenac; very doable. There are several restaurants within a a couple of blocks, though, if not wanting to venture farther out, and there is a gas station with small snacks and drinks just around the corner. The only downside is that the buffet spread could have used a little more variety given that it was our daily meal in the morning (it had bread/croissants, delicious cheeses, fruit, jam and rabbit pate spreads, yogurt/oatmeal, boiled eggs, and a daily surprise item in the rotation, like quiche or deli meat). So many carbs and cheese felt really heavy after a few days and I started craving vegetables and salad. However, the food available was delicious and fresh. There is also no in-house restaurant if you're not wanting to go out in the evening, which would have been a nice option in a winter-time visit, but that wasn't a big problem with restaurants within a 1-2 minute walk. Overall, this was a quiet, well-located, upscale hotel in a great area and I really loved my stay there. I would highly recommend this hotel! We had a great experience.

The room was amazing, the hotel staff went out of their way to accommodate every request, and the…read moreatmosphere and relaxing time of just sitting in the lounge with my wife enjoying a drink before dinner was an amazing ending to the day.

A perfectly charming hotel in an ideal location. Easy walk to anywhere with a great restaurant on…read morethe street level. The staff was outstanding, and particularly helpful and friendly, especially Charles who helped with our bags, checked in on our stay and offered helpful suggestions. Definitely would recommend!

The room was really nice and large. There was a gorgeous view of the Chateau Frontenac very close…read moreby. And this hotel is very close to a lookout terrace over the river, which looks like ocean. The bed was comfy and it was quiet. The problem was with the Nespresso machine. It didn't work well and I had to keep pressing the button to get a coffee. It looked like a part of it was missing. There were no coffee pods so I had to go to reception to get them. And I paid over $200 for the room! The manager Charles said he checks the rooms but couldve overlooked there were no pods because he was tired. Huh? The coffee tasted sour anyway. If return but hopefuuly a better coffee experience next time. In general it was a good stay.