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    Quality Septic

    3.5 (15 reviews)

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    Review Highlights - Quality Septic

    Kevin and his crew put in a new drain field for me and did a great Job!

    Mentioned in 3 reviews

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    Thomas Kisic Septic Service - Company Truck

    Thomas Kisic Septic Service

    (1 review)

    Last week, I scheduled a septic tank pumping service with Thomas Kisic Septic Services Llc. The…read moreearliest appointment available was at 8:30 this morning. By 9:30, I called them to check on the status of the service. A young man answered and said he would contact the driver and call me back. A few minutes later, he called to inform me that the driver was waiting on a part to fix the pump system on the truck, and the new estimated arrival time would be around 12:30. At 1:23, I still had not heard from the driver, so I called again and went straight to voicemail. I sent a text since the voicemail indicated that texting was an option, but I received no reply. When I called again at 1:30, my calls continued to go to voicemail. I decided to call from my work number, and they answered on the first ring. The young man again stated that the driver had informed him an hour earlier that he was on his way. I asked him to please verify the situation and call me back with an update. He assured me it would only take two minutes. Ten minutes passed, and there was still no callback. My son then called, and, once again, the young man answered immediately. He informed my son that the driver, who is also the owner, was essentially MIA and not answering his phone. By 3:15 PM, both my son's phone and mine, along with my work number, were going straight to voicemail. Needless to say, I do NOT recommend this company! I am extremely frustrated with the entire situation. They could have easily called me this morning to inform me of the issue and asked to reschedule, but instead, I was left to navigate this on my own.

    From the owner: We are septic service that specializes in pumping out septic tanks. We offer pump replacements…read moredrain field installation as well as tank installations.

    Whitt's Septic Service - Whitt's Septic Service

    Whitt's Septic Service

    (17 reviews)

    We had our septic tank pumped. Price was fair, invoice was exactly as quoted. I have a special…read moreneeds child and the guy wasn't even phased by the stuff they found in the tank! The service person showed my husband where our drain field is, sadly quashing my husband's dreams of a separate garage. I will definitely call them first for future needs.

    Steer clear!…read more Purchased a home with a septic system this company installed (5 years ago). I wanted to get the tank pumped and figured I would pay for an inspection to make sure everything is OK. So naturally I reach out to the people who installed it. The crew shows up an hour late. The first thing they say is "how bad the system is set up", "why was it done this way", and "I would have never done it this way". (Reassuring considering this is the same company that did install this system.) Instead of opening the exposed and accessible septic cover, they proceed to literally dig up, as in covered in dirt and grass, the abandoned tank and start pumping it. After scratching their heads for some time they figure out that they are pumping the abandoned tank and start taking a look at the active system. Poke around at it for a few minutes and proceed to tell me "I don't really know what's going on here. We pumped the abandoned tank half way and stopped because it can pop out of the ground if we pump all the way out. I'm going to go back to the office and try to get more information and then have someone call you with info. I also am going to try and not fully charge you for the pumping as we didn't pump your active tank." I pay them by check for the full amount assuming this will still be completed. Service was the 5th, I had not heard anything by the 18th so I called and was told "the person that needed to go over the report was on a job and would take a look at it first thing". Next day another call that the person that need to look at it got busy and will look at it by end of week. Weekend comes and goes and still having heard nothing, on the 24th I emailed that I had no confidence in this company and would like a refund. Magically I am emailed a report that says everything is all good. I receive a call where I am told "The owner was actually on vacation since the new year and only just returned to look at the report". So at no point was anyone actually going to be reviewing this report as I was told. I'm also told "Everything was completed correctly during the inspection and everything is fine". They want to send the tech out again to "check the levels again". I let them know I did not wish the person to return due to the conflicting info and "The report is useless to me since I don't trust the information on it. At this point I would prefer a refund because I cannot trust the company." They have stopped responding.

    Quality Septic - septicservices - Updated May 2026

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