Our house was build in 1957 and to say installing two new a/c units would be challenging is a real understatement. We were looking for a contractor that could think outside the box and Terry is definitely that person (all the other contractors that put a bid in mainly complained of how challenging the project would be). As the woman of the house, I was the main contact person. Most male contractors take issue when dealing with the woman of the house, but not Terry. He was communicative, pleasant and respectful. His communication is above what most contractors provide. I always knew when he was coming over, leaving and he was timely. Considering how challenging this project was, he never complained and worked his hardest to ensure we appreciated the end result. We went 7 years without a/c and to now have it, we are so appreciative of his hard work and the end result he provided for us. Thank you Terry for making this process as painless as possible and it was such a pleasure to work with you. We will definitely be using him for servicing our two new a/c units, two furnaces and humidifier. read more