Beyond impressed with the service strong roofing provided. The team was awesome! 10/10 recommend!read more

Top notch service. Will most certainly reccomend to anyone I know that is in the market.read more

Same day service with periodic updates on the technician's arrival. Josh was polite and gave an…read morehonest assessment of what was required and recommended. I appreciated that I was not pressured to over spend and what to expect going forward. Moreover Josh spoke highly of the owners of North Bay Heating & Air and the trust they place in their employees. I was led to call this company from the Yelp reviews and website information and Josh sealed the deal by getting my unit back in service. If you straight answers and solutions, call North Bay Heating & Air, their service and prices were exceptional.

I called for someone to give me a price on a new unit - Dillard and Chris came out looked at my…read moreunit I asked them was it any way to fix because I was not ready to pay $7800 for a new unit they did exactly what I asked they fixed my unit which was minor they was honest and trustworthy - very friendly!! If and when I need a new unit I will definitely call them again!!! they are Best!!!!!

I own an office downtown Biloxi this group repaired a leaky ceiling replaced the tile and drywall…read moreall in one days time and I haven't had an issue, 6 months later. They were very affordable, and they were friendly to deal with. If my roof leaks again, I will be calling them back!

Charged me $594 for a $20 capacitor replacement on a unit he installed 2 and half years ago. That…read moreprice is after the 10 year parts warranty he gave me when he installed my system. He was in and out within 26 minutes and charged $290 in labor. Disappointing because he has done me so well in the past and used to undercut the cost of other larger companies. He now charges twice what the larger companies charge. A-Z has lost my trust. He also offered to give me about half of what he charged me back if I had removed my one star google review, and then decided not to keep his word about giving that money back. If I could give a half star I would. I wish I had shopped around instead of trusting him.

I called Mr. Phillip for a service call about my outside fan occasionally cutting off. He made it…read moreover to me under one hour and did a diagnostics on the system. He confirmed all the outside components including the contactor and capacitor looked great. A few minutes later, he identified I had a clog in the SafeTSwitch that was shutting down the system to prevent a leak. It was just algae build-up! That's a common yearly problem. Mr. Phillip took his time and showed me all the basics on how to unclog the system using just a funnel and couple gallons of water. Phillip is both very friendly, knowledgeable, and he doesn't charge an arm & a leg for his service. I highly recommend

We replaced our ac unit for the house. They did a great job and I would recommend them.read more

I cannot say enough about this company . I bought a house 3 years ago and didn't know it had been…read morean abused rental property in an upscale community . On the hottest day of the year the Air Conditioning quit . It was coming up to a holiday weekend and I was desperate for service . I called several companies but only Josh from Fleur de Lis could come out the next day . He was knowledgeable and empathetic and delivered the bad news that my HVAC was on its last legs . He instantly checked if he could get me something suitable as I care give my elderly Mother in a wheel chair . He presented two choices . I had a lot of difficulties choosing the correct unit as this is an older house with high ceilings and obtuse angles to heat and cool . I decided on the more economical unit but was apprehensive . I texted Josh several times worried over the choice . I did finally opt for the more costly unit . There were two units that Fleur de Lis put in over two separate days . They were on time , professional , and no problem was too much for them to address . Josh was concerned that my Mom had AC the entire time as she has a bad heart . I cannot put into words how wonderful this company is in general and Josh and his staff were to my Mom and our home in particular . They are the best !!

top notch service! very friendly guy, reliable and affordable! always there - just a phone call…read moreaway with any ac issues and even offered a great deal on a new ac!

Spend your money somewhere else, these people do not deserve it!! I was a customer for 8 years. We…read morefinally were able to replace 35+ year old AC this year and got Ken to install it. 9 months later I have warped floors and slime mold growing out of my floor and we discovered a wet copper line running from the outside AC, under the house and up into the attic. So I call Ken and he immediately gets defensive saying he had nothing to do with the copper line or anything under the house and told me to call a plumber. I do and the plumber says no leaks, the copper line is dripping, call your AC company. I call and leave message with his wife and never hear back from them. Sent to VM when I try again. I call another AC place to come out and he said there is a valve and a joint that was broken, if I still had a warranty to call them. I call and get Ken's wife and ask for Ken to come back and check those things and fix them. Ken then calls me and wants to know what the problem was because I got his wife all "fired up"! I asked how did I do that? And he said by telling her all these things were no good or broken. He said everything was good and nothing is wrong with the unit. Tells me to call a plumber again. I told him I did. He said as long as the house is cool the unit is fine. He was very loud, rude and very defensive. I felt attacked and bullied in this encounter. I am really beyond shocked at his behavior and their treatment of someone who was seeking help and answers to a serious problem. I didn't accuse anyone or lay blame on him. With their handling of this situation, it leads me to think that maybe he did break those valves on install and he knew it but since the unit kept going he left it that way. And he never looked or checked the old copper line that he was tying into when he installed my new unit seems negligent and unprofessional and may end up costing me a lot more money!

Good company and good people. Have had them install a fence twice. If there are any issues, they…read morewill make things right.

The crew was super helpful and professional. We loved Ms Gwen, making sure everything was to our…read moreliking. The guys had a hard time because our lot was sloped, however they did an awesome job making sure our gate was stable and the fence looked level. We can't wait to get it stained. We love the top casing on the fence which makes it even greater and no one else in the neighborhood has that look. Thank you all so much. We love it! We will definitely recommend to others. Jason & Lisa Holder

I needed a wood floor removed from my home, and new one installed throughout. The project…read moreencompassed a new bathroom floor, two existing toilets being removed and replaced with new state of the art units, and finally demolition of my existing chimney to be upgraded with Hardie plank siding. Alison scoped the project, started the project in about 3 weeks completing quickly and thoroughly within the scope of the project adhering to pricing guidelines. If you need a tough project done correctly and quickly I highly recommend this company.

Top notch services! When you're project DEMANDS expertise and no nonsense customer service, Go with…read moreAlison's and get the results you're paying for. I hired the company to do a full gut re model on an investment home I was flipping and Daniel not only met my deadlines but made some strong suggestions that allowed me to profit an extra 25k on the sale of my home. Value added resolutions so that the job really paid for itself! Thank you Daniel for not just saving me money but making me money!