Opa chose this hotel because it has 4.1 stars on google reviews and the pool could be excellent…read more The breakfast is good.

Perfectly acceptable rest stop…read more As a hotel, it checks all the boxes one looks for in a location. Clean rooms, slightly warm indoor pool, basic breakfast, and a standard lobby with friendly staff. Rooms have a standard amount of wear. Some of the bathroom fixtures were showing signs of damage, corners have dings, ceilings have bald spots and patches, nothing is dirty but everything just has those signs of use. None of it is offensive. with these styles of hotels having the same rough layout, it highlights the minor cosmetic flaws. Beds were firm, pillows were somewhat flimsy, and delivery services refused to go inside to drop off food. But the front end staff were very friendly and hospitable. All in all, it's effective as a close-by airport hotel. Nothing flashy, but affordable and functional. Go in with minimal expectations and you will find just enough to be satisfied.

From check-in to check-out, everything was absolutely stellar. A++ for cleanliness! Thank you to…read morethe housekeeping staff. Wow! You could have eaten off the shower floor; even the pool area was spotless. The room was comfortable, and temperature control was excellent. Incredibly quiet! I couldn't believe it. Breakfast was quite the spread; thank you to the kitchen staff! Residence Inn Cleveland, hats off to you all for a job WELL done, and thank you for a really wonderful stay.

Pros: Easy to find, plenty of parking for all types of vehicles ( ev also), close to food and gas ,…read moreUber readily available, quick check in, lobby and front desk staff very presentable and welcoming, snack shop if you get the munchies, rooms big, spacious, and clean. Very happy to see 2 tvs w both streaming accessibility, love having a bathtub and full kitchen. There's an indoor pool, fitness room and even a basketball court . My only sadness was I wanted to extend my stay and couldn't due to them being booked. But everything within an hours stay was booked at every hotel! So yes I would gladly stay here again and I highly recommend it.

We stayed here bc it was near the airport and had room for five people. The room seemed a bit…read morebigger than an average double with sofa bed, and it had more counter space that seems possible. Turns out counter space is great when organizing the luggage of many people! The curtain you can pull to separate the sofa bed from the regular beds is weird. I can't decided what one would use that for. I appreciate an in room fridge, but goodness this was a large fridge even if you were staying here a week!

I am Hiltom member and always have had great experiences in the hotels I have stayed. But this one…read morewas the exception. My flight got cancelled, something outside of my control, and the manager did not even try to help me out. Becasue I could not cancell the reservation 24 hours before (whcih it would be impossible to do since my flight got canceled the very day of the trip), I had to pay for a room I never stayed. I understand that there are people that are irresponsible and abuse the system, but when you stay 30 nights a year in Hiltons, the treatment should be different. The manager was not helpful at all, and did not care about this unique situation.

My flight out of CLE was delayed twice then ultimately cancelled due to weather requiring me to…read morehave to stay overnight. My company advised that they would of course cover the cost for my hotel room however based on sheer principle I wanted united airlines to pay for my hotel. They stated that because it was due to weather they could only offer a discount rate at their partner hotel, Comfort inn. Because I'm all about accountability I took the discount voucher and booked a room here. Comfort inn is a modest motel with very comfortable rooms. The AC was cold, the shower had great pressure and hot water. They offer coffee 24 hours. And the staff, particularly Rebecca was awesome. They also provided complimentary shuttle to from Airport. I left too early to try the free breakfast. If you're staying near the airport I'd recommend this place.

Things went downhill fast. The first-floor bathroom was in unacceptable condition with toilet paper…read morescattered everywhere, unsanitary, and so not choice hotel standards. To make matters worse, the bathroom door was missing the inside handle, and I actually got stuck inside!!! I had to use a their makeshift workaround just to get out. The smell in the bathroom was still noticeable as I left and waited in the hall. later, in the bedroom there was what appeared to be "residue" on the headboard from a previous guest, which was extremely off-putting. I ended up cleaning it myself just to feel comfortable enough to stay. Overall, the cleanliness and maintenance fell far below expectations. A choice hotel would be ashamed.

The fact that this location allows dogs was one of the main reasons we decided to stay. The pet fee…read morevaries based on the number of nights you stay but we were thrilled to be able to bring our dog with us. As mentioned in other reviews, these rooms have kitchens and a small living room. We loved the amount of space we had but agree with earlier reviews about the bathroom being small. We didn't have time to try any amenities but did stop by to grab breakfast in the morning. It is currently packaged in to go bags and included a muffin, a breakfast sandwich and orange juice. We enjoyed our stay and would stay again in the future.

Nasty! I would give it negative 100 stars! I can't believe the owner/manager of this place, has the…read moreaudacity to rent these shit hole rooms out, to vacationers, and those just passing through. Place smelled like musty/mold/old cigarettes. Couches were so disgusting, I had to ask for an extra sheet, to cover it, before I would allow my family to sit on it! We were there 5 nights, and we are family of 4, and they gave us 2 towels. No hand towels, no wash cloths. I asked THREE times for extra clean towels, and every time, I was told all the towels were in the "wash". No toiletries, had to go to local walmart to get things needed, that hotel website said they "provided". Stains on the walls and ceilings, some nasty dried blood or something red, on the curtains, dishwasher had dirty dishes in it....I called Expedia and they were no help. Stating hotel has no refunds. Website stated breakfast included, and nope! No breakfast. Advertised pool, and manager said pool has been broken for "months". Prisoners have better accommodations. This company should be ashamed of themselves.

We got a room here for a couple of nights (Thursday and Friday) and I have to say, myself and my…read morepartner were pleased overall. The hallways smelled clean, and as did our room. The bed was neatly made, and the bathroom was neatly stocked with toiletries like bar soap, a bottle of 2 in 1, and towels with rags (2 body towels, two hand towels, and two rags). The floors also appeared freshly vacuumed. All throughout staying here, I never felt any impression of anyone having been in before us because it was so neat. There is a few complaints, especially with the bathroom, but not in the ways you'd think. First thing we noticed is how small the toilet is. I mean, low to the floor tiny. And the seat was ungodly uncomfortable. Going on a bathroom break that lasted more than several seconds means you have to get up a little and adjust your sitting or you're gonna go numb in your legs. And the shower, while being clean, was a little small (skinny). Besides the fact I was showering with my partner, the tub's flat bottom only has a little room for your feet. Example: stepping in you're bound to step on the steep curve to the tub as opposed to stepping on the actual bottom, so be careful. I've almost slipped a few times. Last and probably biggest complaint would be the inaccurate prices on google. The rough estimate after tax says on the prices tab that it would be $60-$61 nightly, while we paid two different prices for two nights. Thursday set us back $74.99 + $12.37 tax, and Friday set us back $79.99 + $13.20 tax! I was a little shocked at the up hike in the cost. The rooms are nice and all, but I didn't see a need for it to be so high. There's not even free breakfast here! You are basically just getting your room, and for food you have to pay extra. And you pay a LOT. Room service, which comes from a location separate from the hotel, is extremely pricey. We never ordered anything because of that. But all in all, we're pretty satisfied we chose to be here. It was clean, and fresh feeling. Price is a little steep, steeper than Google says, but not the absolute worst for what you're being given.

Discriminatory Blacklisting of Loyal Guests…read more Avoid this location if you value fair treatment. I was a loyal, paying guest here for 3 months, spending thousands of dollars. After one request for a stay extension, management placed me on a "Do Not Rent" list and provided false information to Corporate, claiming I didn't pay my bills. I have every single receipt to prove otherwise. The staff uses "uncomfortable" as code to discriminate against working professionals who don't fit their mold. I have filed a formal charge with the Ohio Civil Rights Commission and contacted WKYC News. If you are a person of color or a long-term traveler, be warned: they will take your money for months and then treat you like a criminal the moment you aren't "convenient" for them.

We needed to be in town for a family visit and opted for this hotel. I only stayed here because I…read moregot a good deal through my airline to get more airline points if I stayed here. Checking in was decent, the lady working the front desk was very happy to help, she also did a nice job taking care of us by giving us new towels when housekeeping didn't refresh out room the next morning after our first night. The property itself it horribly rundown and in desperate need of being refurbished: * It has 3 elevators and one of them worked * The bathroom curtain was stained and the drywall around the tub was patched over more than once, not sanded and re-painted and just left to look disgusting * The HVAC in the room worked, but had a loud squeaky motor and it had to be controlled from the unit itself, even though there's a thermostat on the wall - made no sense. * The carpets throughout were stained and showed hi-traffic and not being cleaned * The lobby's cloth chairs were all stained and looked nasty * There was an exterior door to the lower level which was broken and left ajar * Gutters have come disconnected and are falling off the building * The bed sounded hollow when getting into it and sinking in it I could go on-and-on - Bottom line, I'd never stay here again!

DIRTY DIRTY DIRTY! Stains on the curtains, stains on the sheets, dirty bathroom and dirty room! I…read morewill NEVER stay here again. The elevator was broken when we visited. I tried to get some money back because the room was so awful and the elevator was broken and was told I was given the option to cancel for a full refund when I checked in. I was NEVER told I could get a refund. The hotel manager I spoke with was rude. If it wasn't for the fact that everywhere else was booked up, I would have stayed somewhere else!

The good: This motel is just about $40 so it's easy on the wallet; it's close to the freeway, and…read morethere are a lot of restaurants in walking distance. The bad: Don't expect much for your $40. The front desk staff is average to poor, the ice machine doesn't work, there were long hairs on the sheets and towels, there was a large area of the carpet by the sink that was soaked & squishy, you've got to pay for Internet access, there were stains on the headboard; the credit card system was down so we had to find a nearby ATM in order to pay cash since they wanted all of our stay paid in advance when we checked in. Suggestion: This place is not for those who want a cheap AND clean place. You get one or the other. LOL If you want to spend a bit more money, there are at least 4 other motels next door or across the street from here.

I have never stayed in such a dirty place. My sister and I…read morewas mopping the floor with the towels that they provided for us to be able to shower the towels were black The next morning I went to give the key and the owner was yelling at me because I was smoking in the room last night when I came to book the room because of the storm outside I asked for a room with 2 beds and a smoking room. The clerk gave us a key card and booked a smoking room. The owner was there in the morning.., he was extremely rude. My phones battery was dead. I went to get a charger. That is when i saw that the owner charged me an extra charge of $150 When I called and asked how he came up with that amount ? He said that he didn't care about the credit card companies. He also said as he laughed and said he didn't care who I speak to you (they are just A DISAPPOINTMENT! I WOULD NOT RECOMMEND THIS MOTEL TO ANYONE!

Five stars for this Fairfield off Tiedeman. Easy to access from the highway, 8 minutes from the…read moreairport. Recently built and so nice. Quick elevators, comfy beds, and a big TV. Rachel at the front desk was friendly and helpful. The best part is proximity to lots of places to eat and to the Key Bank fitness path.

Booked a reservation on 12/09/25. Drove from Pittsburgh arriving around 4:00pm. Counter clerk…read moreadvised me they were not honoring my confirmed reservation because they were full and had no rooms. Furthermore she had no solution such as booking us a room in another hotel. She said the manager was gone for the day. Other factors: we are Bonvoy silver members. Our reservation was made with bonvoy points. The hotel is no longer a Marriott owned property. Plaque in lobby says it is owned and operated by Carnation Properties. Got a cancellation email from the manager Cynthia Eckrich sent12:45pm. She blamed our cancellation on an error on their booking system. Can't help but wonder if she cancelled me because I paid in bonvoy points.

Let me start off by saying I'm a Marriott loyalist, I'm a bonvoy member and I'm always chasing…read morepoints. That said, these rooms are tiny! Absolutely small, which someone would expect in an airport adjacent location. We ended up here trying to get closer to the airport, after a trip to Rossford. When I checked in, my Marriott status was not recognized, which is not a big deal to me, it might be a big deal to others. The gym is very small, I would not call it a fitness center as it is mentioned on the hotel details. The bed was comfortable, the pillows were great, and it was clean. I was not offered any bottles of water, which is normal with a Marriott check-in, but I happily bought a few. Front desk staff was very friendly.

This is prob the worst Courtyard that I've stayed at. The staff seemed like not knowing what to do…read morewhen I checked in. The room smelled really bad. The sheet looked like someone has already slept on it (yes, that's how it looked when i got there). The WiFi wasn't working. It's a good thing i only stayed for one night