Nice sized suites. Smallish fridge though if you're gonna be here for an extended stay and plan to…read moredo some grocery shopping. Also there's only a microwave for cooking and no utensils etc. Laundry is $3 per load for wash and $3 for the dryer. When I was here both treadmills were broken in the gym.

I stay at many hotels throughout the year for work, and this Hampton was a great example of what…read moreI've come to expect from the brand a comfortable stay with a hot breakfast and friendly staff. The rooms were clean, which is always one of my top priorities, and the customer service was excellent. A special shout-out to Lisa, who works the evening shift. She took the time to answer all my questions and never made me feel like I was bothering her. When the weather changed and all flights were canceled, I ended up having to stay an extra night. Lisa was just as friendly and helpful the second evening as she was the first.

Pros: Easy to find, plenty of parking for all types of vehicles ( ev also), close to food and gas ,…read moreUber readily available, quick check in, lobby and front desk staff very presentable and welcoming, snack shop if you get the munchies, rooms big, spacious, and clean. Very happy to see 2 tvs w both streaming accessibility, love having a bathtub and full kitchen. There's an indoor pool, fitness room and even a basketball court . My only sadness was I wanted to extend my stay and couldn't due to them being booked. But everything within an hours stay was booked at every hotel! So yes I would gladly stay here again and I highly recommend it.

We stayed here when a family member in a nearby city was at the end of life. The end was…read moreunpredictable so we had to extend our stay several times and also wanted to add rooms for more relatives. Arsad Amer, Asst Gen Mgr was so kind and so helpful for our family during this difficult time. He went out of his way to extend us and add additional rooms for family that flew in for the funeral. We appreciate all that he did. The facilities were great as well as the rest of the staff. Thank you!

This hotel is one of the best I've been! Very clean and spacious! They have a fridge, sink,…read moredishwasher, and microwave for you to use! Check in was great and free parking!

We stayed here bc it was near the airport and had room for five people. The room seemed a bit…read morebigger than an average double with sofa bed, and it had more counter space that seems possible. Turns out counter space is great when organizing the luggage of many people! The curtain you can pull to separate the sofa bed from the regular beds is weird. I can't decided what one would use that for. I appreciate an in room fridge, but goodness this was a large fridge even if you were staying here a week!

My flight out of CLE was delayed twice then ultimately cancelled due to weather requiring me to…read morehave to stay overnight. My company advised that they would of course cover the cost for my hotel room however based on sheer principle I wanted united airlines to pay for my hotel. They stated that because it was due to weather they could only offer a discount rate at their partner hotel, Comfort inn. Because I'm all about accountability I took the discount voucher and booked a room here. Comfort inn is a modest motel with very comfortable rooms. The AC was cold, the shower had great pressure and hot water. They offer coffee 24 hours. And the staff, particularly Rebecca was awesome. They also provided complimentary shuttle to from Airport. I left too early to try the free breakfast. If you're staying near the airport I'd recommend this place.

Things went downhill fast. The first-floor bathroom was in unacceptable condition with toilet paper…read morescattered everywhere, unsanitary, and so not choice hotel standards. To make matters worse, the bathroom door was missing the inside handle, and I actually got stuck inside!!! I had to use a their makeshift workaround just to get out. The smell in the bathroom was still noticeable as I left and waited in the hall. later, in the bedroom there was what appeared to be "residue" on the headboard from a previous guest, which was extremely off-putting. I ended up cleaning it myself just to feel comfortable enough to stay. Overall, the cleanliness and maintenance fell far below expectations. A choice hotel would be ashamed.

What a dump! We stayed here six years ago, and it wasn't great, but it wasn't like it is now. No…read moredishes, no working dishwasher, no breakfast, everything grubby and stained and shabby. Not remotely worth the price. If I could give zero stars I would.

This hotel was gross. There were stains on the floor and what looked like dried blood on the dining…read moreroom chairs. There was a stove but no pots, pans or any dishes. Every time we would walk around the loft, it felt like you were about to go through the floor. The toilets didn't work well...you had to hold the flusher down for long periods of time. The manager was rude. The website is false advertising, the room don't look that good and they don't offer breakfast!

Discriminatory Blacklisting of Loyal Guests…read more Avoid this location if you value fair treatment. I was a loyal, paying guest here for 3 months, spending thousands of dollars. After one request for a stay extension, management placed me on a "Do Not Rent" list and provided false information to Corporate, claiming I didn't pay my bills. I have every single receipt to prove otherwise. The staff uses "uncomfortable" as code to discriminate against working professionals who don't fit their mold. I have filed a formal charge with the Ohio Civil Rights Commission and contacted WKYC News. If you are a person of color or a long-term traveler, be warned: they will take your money for months and then treat you like a criminal the moment you aren't "convenient" for them.

horrible hospitality, dirty room with stained sheets. majority of the lights didn't work in the…read morebedroom. Acted as if it was an issue to give our room service. treats you horribly once you are no longer a guest.

We needed to be in town for a family visit and opted for this hotel. I only stayed here because I…read moregot a good deal through my airline to get more airline points if I stayed here. Checking in was decent, the lady working the front desk was very happy to help, she also did a nice job taking care of us by giving us new towels when housekeeping didn't refresh out room the next morning after our first night. The property itself it horribly rundown and in desperate need of being refurbished: * It has 3 elevators and one of them worked * The bathroom curtain was stained and the drywall around the tub was patched over more than once, not sanded and re-painted and just left to look disgusting * The HVAC in the room worked, but had a loud squeaky motor and it had to be controlled from the unit itself, even though there's a thermostat on the wall - made no sense. * The carpets throughout were stained and showed hi-traffic and not being cleaned * The lobby's cloth chairs were all stained and looked nasty * There was an exterior door to the lower level which was broken and left ajar * Gutters have come disconnected and are falling off the building * The bed sounded hollow when getting into it and sinking in it I could go on-and-on - Bottom line, I'd never stay here again!

DIRTY DIRTY DIRTY! Stains on the curtains, stains on the sheets, dirty bathroom and dirty room! I…read morewill NEVER stay here again. The elevator was broken when we visited. I tried to get some money back because the room was so awful and the elevator was broken and was told I was given the option to cancel for a full refund when I checked in. I was NEVER told I could get a refund. The hotel manager I spoke with was rude. If it wasn't for the fact that everywhere else was booked up, I would have stayed somewhere else!

I have never stayed in such a dirty place. My sister and I…read morewas mopping the floor with the towels that they provided for us to be able to shower the towels were black The next morning I went to give the key and the owner was yelling at me because I was smoking in the room last night when I came to book the room because of the storm outside I asked for a room with 2 beds and a smoking room. The clerk gave us a key card and booked a smoking room. The owner was there in the morning.., he was extremely rude. My phones battery was dead. I went to get a charger. That is when i saw that the owner charged me an extra charge of $150 When I called and asked how he came up with that amount ? He said that he didn't care about the credit card companies. He also said as he laughed and said he didn't care who I speak to you (they are just A DISAPPOINTMENT! I WOULD NOT RECOMMEND THIS MOTEL TO ANYONE!

Found a bag FULL of sperm filled condoms and other toys on the BED also had blood stains on the…read moresheets sitting with the fresh sperm on it they do not even clean The rooms

Booked a reservation on 12/09/25. Drove from Pittsburgh arriving around 4:00pm. Counter clerk…read moreadvised me they were not honoring my confirmed reservation because they were full and had no rooms. Furthermore she had no solution such as booking us a room in another hotel. She said the manager was gone for the day. Other factors: we are Bonvoy silver members. Our reservation was made with bonvoy points. The hotel is no longer a Marriott owned property. Plaque in lobby says it is owned and operated by Carnation Properties. Got a cancellation email from the manager Cynthia Eckrich sent12:45pm. She blamed our cancellation on an error on their booking system. Can't help but wonder if she cancelled me because I paid in bonvoy points.

My first interaction with this hotel was with Pam. She was so helpful and polite. When I arrived…read moreshe was at the desk and I was able to thank her for the great customer service. Check in was a breeze and we were up in our room within 5 min. Room was clean and comfortable. Would definitely stay here if I'm the area. *Parking is free *Complimentary Breakfast *Make sure to download your Marriott app and start earning points

Friendly staff Clean…read moreroom Fridge, microwave Large walk-in shower w/ very hot water Large tv Updated couch Black things floating in ice from ice machine - yuck.

Easy check in, slept comfortably in my bed. Lots of comfy pillows and clean room. They have updated…read moreled mirrors which was great for getting ready. The deadbolt lock had been re-screwed in and was loose. The pool and hot tub is indoor but the hot tub was unfortunately not working. Closely located to the airport.