So first, a bit of background before I go ahead with my review: my family was about to go on vacation, and due to scheduling conflicts we needed a place to stay between our home and the beach. We looked online at different cities near the halfway point, and came across this hotel. We didn't need anything fancy, just a place to sleep for the night, and get back on the road at a decent hour. We found a hotel that was clean, didn't have any recent bad review, and was close to the interstate. We also noted that they had a breakfast available that would allow us to eat breakfast and hit the road quickly. Once we arrived (the entrance was not easy to find and required a U-turn to come back to) I went to check in. The entrance was closed (due to COVID-19) and then saw the sign indicating that there also was no breakfast available (also due to COVID-19). I was a bit perturbed, because although I understand the safety precautions that must be taken due to the pandemic, there was nothing indicated on the website that there would not be breakfast available. We set our alarms early so we could make an extra stop for breakfast the next morning and went to bed. There would be very little sleeping due to the pillows being almost so squishy that there wasn't even a purpose to them, the light that shone through the window from the outside was almost as bright as the sun, and the noise from the interstate was like having no walls to begin with. We were all awake most of the night. My oldest child woke up thinking it was morning, only to check his clock and see that it was only 12:30am. I woke up quite a few times due to traffic outside. Once 8:00am finally arrived we got up, changed and left.
Again, I am not sympathetic to the Pandemic. I understand what businesses are dealing with. But if you are not able to offer a breakfast for your customers, it should not be advertised on your *changeable* sign out front, and certainly not on a website that is also very changeable. This is basically false advertising and gives potential customers very false information when choosing who to spend money on. read more