11 Stars to all the staff. I can't say enough about everyone who I interacted with at this place!…read moreFrom the front desk, to people helping with an event, to the team at the front door of the hotel, to the restaurant staff, and finally Kailan in the coffee shop who made my delicious hot mocha every morning... everyone was a pure delight! So why 4 stars? It all comes down to the pillows... I wish hotels would get this. But if I'm not getting a good night's sleep in a hotel, I really can't give it 4 stars. Everything else in the room was great, especially the bar soap here! I'd buy it for home if I could. The decor was awesome. The theme of music resonates through the halls and rooms and even the cool guitar shaped sinks in the public rest rooms. I read a bit about the history of the area and things about Elvis, The Rolling Stones, and a few other bands... Juggalos may be disappointed as I didn't see any of their fans or Faygo Pop anywhere. I must have been on the VIP list as my room was upgraded and I had a bonus room where I could have had some parties or meetings or party meetings (I like combining them). Sadly, I wasn't prepared and just sat in there by myself for a while feeling good about myself. If you're here for a conference, please understand there will be quite the walk to the conference center. I was there in the heat so I opted to drive to the conference area so I wouldn't get all sweaty... I saved that for after! There are some cool views of the dam and the surrounding areas, so make sure you head to the tower and check it out. But if you've heard about southern hospitality, this resort hit all the marks for sure! Thanks to whoever is responsible for the mentality of the staff here. Excellent Excellent Excellent!

Quick staycation with my grandsons before school starts. The room was spacious and nicely…read moredecorated, small fridge is provided Nice size bathroom. The kids loved the pool You can also walk to the splash nearby. Now the reason I didn't give it 5stars #1 One of the workers weren't friendly or welcoming, my grandson mentioned it to me several times. #2 Our room floor wasn't vacuumed well before we arrived. #3. We couldn't enjoy sitting outside on balcony There were Spiders webs and SPIDERS everywhere #4 The buffet food wasn't hot! Other than that it was a good stay

This place was very accommodating and the staff was excellent especially Urana at the front desk…read more The place was always clean and smelled fresh and the man that runs the breakfast area was top notch as well. We stayed here 4 wks and could not find a complaint, great location and nice place to stay!

This hotel was the best Hampton i have ever stayed in. Very Clean and Quiet. The lobby and common…read moreareas were also clean. Desk staff professional and friendly. I will be staying here again when in Florence.

Love this bar !! Soooo cute. Such an adorable concept all around. The front desk (which is at the…read morebar also) showed me one of their vacant rooms when I was in visiting from Nashville. Their style is impeccable, the details everywhere are perfection. The holiday drinks were so delicious, and I could not believe this wasn't listed as a bar on Yelp! Wayyy better than any other bar nearby!

Absolutely incredible hotel! The staff is very friendly, the room was nice and cold on a hot Summer…read moreday, and the bar atmosphere was great. Excellent drink selection and the band was great on Friday night. It was the perfect we can get away for me and my partner and we cannot wait to come back. This will be our new stay in Florence from now on!

We made it 1 hour before leaving. When we arrived at 3 PM (check-in time), there was no one at the…read morefront desk and we had to call to get someone to come and check us in. During the check-in process, the Big Bad Breakfast trash had to be taken out through the hotel lobby. When we got to our room, the AC unit was making a noise every 20 seconds or so. When we went downstairs to ask about getting it fixed, they immediately knew which room we were in (so clearly a known issue that no one has bothered to correct). The only solution they offered was a refund so we found a different hotel thankfully! I have no idea how this is a 4-star hotel - we will not be back.

Our stay last night was very unpleasant. We were super excited about our stay at The Stricklin, as…read morethe hotel is very quaint and has so much character and charm. The hotel was also extremely convenient for a wedding we attended just a few blocks away, and the room was very clean and comfortable. However, when it came time to go to sleep, our room was extremely loud, as the wall of our headboard backed up to the club, FloBama, directly next door. The music went on until after 2:00 AM, and the traffic noise (e.g., honking horns, motorcycle traffic, screaming and yelling) continued for hours later. I regret staying here and advise others against it as well. There should be a warning so guests can expect to be unable to sleep until after 3 AM. The money we paid for the room was extremely overpriced, and I sure wish we could receive a refund or discounted rate, as we were unable to sleep at all and left before 7 AM, so we could come home to TN and sleep in our own quiet bed.

This is an Official YRU!…read more I have actually stayed here twice. For the price this is the best place to stay in the AL "Quad Cities" region... You get a very large room. Full fridge/freezer etc... The bed was very comfortable. They offer a military discount. No charge for 4-legged family members. Plenty of parking. Friendly staff service. I like this part of the country, if here again, I would absolutely stay here, and absolutely recco to a friend or passer by.

Hotel was clean,updated,affordable, and conveniently located. The rooms them selfs offer an updated…read morebathroom, heavily stocked towels, and amenities. The staff was friendly and willing to help, especially Austin and Charles. Overall a great experience for a great price.

Room was clean and nice.Breakfast was great.It was in a handy location for our conference.The only…read morenegative was the room seemed to get a little muggy at night .The air was set on 67.Otherwise I would recommend it anyway.A good stay for The Working Man Review.

We used the suite for a reprieve from a lake day for grandparents and younger children in our group…read moreof 7 people. We found a clean room, updated surfaces and peaceful decor. Free wifi was easy to set up with the Marriott Rewards membership. Each bath had plenty of towels and privacy. The kitchen was convenient for our cooler items. The air conditioner worked beautifully for the 90 percent humidity and 90 degree temperature. A suite was available at an affordable rate.

In town for a conference.Hotel is very convenient to the downtown area.The staff were really nice…read moreand helpful.Room was really clean and comfortable.A really good breakfast was provided.It has an indoor pool and workout center.A quick shop and 2 restaurants are right next to it.This has been The Working Man Review.

Even though the hotel was under construction, the pool and hot tub were operational and that is why…read morewe choose to stay. Not sure why this hotel was more expensive. It was clean and the staff very nice. But there was construction noise up until 5ish. Because of the construction the free breakfast was served a meeting room. My husband checked it out and it subpar to their usual fare. For example, the hotel we stayed at the night before had fresh grits and oatmeal. This one had packaged grits you pour in a bowl and add hot water to. I am sure the breakfast was scaled down because of construction. We decided to skip breakfast and eat an early lunch down the road. We did have a nice late lunch before we checked in at a place called The Bank about a mile behind the hotel.

My family and I have stayed here twice now. I have tried other hotels in the area and have decided…read moreto return to this hotel due to its convenience to restaurants and shopping, plus the price and quality of the hotel are unmatched. The beds are comfortable, the staff is friendly, and the breakfast is not just continental but has hot options as well, such as omelets, sausage gravy and biscuits, and other well-liked items. The hotel is currently under construction, but there is not any noise to speak of that I experienced.

Easy check-in experience. Good customer service. Rooms are clean and spacious. Reasonably priced…read more Within a 10-minute drive to the University of North Alabama. The downside is that the pool was closed and the exercise room is really small and although they only have three workout machines - one was out of order.

Stayed here for work and would probably stay again. However, in my opinion, the room could…read moredefinitely be cleaner. The bed itself seemed clean but a few items/areas were substandard especially the walls which were very dirty with scuffs and mystery stains/splatters; they need a serious cleaning. On the positive side, the breakfast was great and the staff I dealt with were very friendly and helpful.

My husband, children, and I stayed here last minute after other accommodations fell through. The…read morestaff was so helpful and understanding, the beds were comfy, & most important of all the whole place was very clean! We felt comfortable and welcomed by Jessica at the front desk from the moment I first called till she got off shift and by the nice lady at check out the next morning! Every member of staff we came in contact with was very friendly! And the biggest thing to me is cleanliness & this place was CLEAN! We will be back if we ever need to stay in this area again!

A wonderful experience! I am so pleased with my stay here. Everything is very clean, the staff is…read morevery helpful and respectful . The dining area is spotless, large and has a nice breakfast selection. The rooms are spacious and clean. I will be a returning customer. The location can't be beat.

For the price, Baymont by Wyndham is an ok deal. It's location is close to dozens of restaurants…read more It's quiet, right off the main road. Our room for 3 was smaller than other Baymonts we've stayed in, with 2 double beds instead of queens, but we made it work. The beds were very comfy and the pillows were just right. Shower pressure was outstanding! The staff was friendly, breakfast was decent, featuring the magic conveyor belt pancake maker! We had a few stinkbugs visit the room...they zip in when the door is open, so be on the lookout for them when it's damp and rainy. Overall, for sleeping on the cheap, our stay was good.