1. Quality Inn

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East Liverpool, OH

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Quality Inn

2.4 (13 reviews)
Open • Open 24 hours

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It was definitely a staff issue. Breakfast wasn't ready when it was scheduled to be ready, the manager did correct this quickly. I encountered a front desk employee twice that was very rude. The first time I had taken my dirty towels down and asked to exchange them for clean ones. She was very bothered by this. She told me next time to leave them outside of my door for housekeeping. So this morning I left my towels outside the door for housekeeping, there is no housekeeping today it's a holiday so it was her. She took the towels never brought me any clean ones. I was locked out of my room so I asked for my key to be remade she told me I was supposed to check out that morning but my reservations were till the next day she didn't want to see the screenshot of that. She told me that our employees extended their room, but we didn't, which they can not do. then changed up and said their rooms automatically extended. My husband called to speak to the manager and was hung up on twice. I'm posting this review on 9/4 and reservations were clearly until the 5th. Even though she was being extremely rude I still told her to have a nice day and she simply walked away without saying a word.Our business has stayed her approx 2 out of 3 weeks but will find another hotel from here on out.

Nice breakfast area. Make your own waffle

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Holiday Inn Express Newell-Chester Wv - Blood stain

Holiday Inn Express Newell-Chester Wv

(11 reviews)

$$

My boyfriend and I had a nice experience here. Check in was a breeze and the lady was quick and…read moreefficient. Our room seemed clean and smelled nicely. The bed was surprisingly comfortable! We were both pleasantly surprised with the continental breakfast the next morning. Eggs, sausage, turkey sausage, oatmeal, a pancake maker, lots of fruit, juices and coffee, milk, cereal, cinnamon rolls, etc. I had pancakes and eggs, both tasty. My boyfriend went for the eggs and sausage with a biscuit. Very yummy! He loves hot sauce on his eggs and this place actually had little hot sauce packets. Cool! The only downside and the reason for 4 stars was because this place has the WORST water pressure I've ever experienced. It took me around 30 minutes just to get the shampoo out of my hair. They also don't give you conditioner (just shampoo and lotion). I would stay here again as it was clean and I felt safe.

Was not a very good experience. Upon entering the room, I noticed cigarette burns in the carpet, a…read moreblood splotches on the wall in the bathroom, and the bed was harder than a sack of rocks. The key cards constantly malfunctioned, and it sometimes took me 2-3 minutes just to get into my room. Would not recommend this hotel to my worst enemy. This isn't a blemish on the IHG Holiday Inn express as others that I have stayed in were very nice. This one should be shut down for remodeling and updating the technology. Edit: I forgot to mention the breakfast. It was a choice between water eggs, bricks...I mean biscuits and flour paste...I mean sausage gravy and gray mystery meat...I mean sausage links.

Quality Inn - hotels - Updated October 2026

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