It stinks! There are bugs, there are smoke buds and holes in the sheets too. When I went to complain, they do not do anything about it!! So disgusting! read more

This place is absolutely disgusting. I wish I could give it zero stars. The towels are dirty and stained. The bedspreads are stained and dirty. There is hair and junk on the carpets. There were dried boogers on the bathroom door and inside the shower. Please do not stay here. Hopefully it's just psychological, but we couldn't help but feel like there was/is some little bugs crawling. We also did not walk anywhere in the room without shoes on. read more

Quality Inn - Hotels Near Me - Andalusia, Alabama

This hotel does not deserve the one star that I have to put on here. The pictures will speak for themselves stains all over the bedding dirty towels pictures that look like they have been punched out the stench of cigarettes is absolutely revolting that this business is even open. read more

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I don't think this hotel even deserves 1star . This motel is just nasty . Light above sink don't work smoke stains on curtains and curtains don't even close tight so people could walk by your room and look in . The comforters on beds stained mirrors had tooth paste on them . I escort for over size loads and this has to be the nastiest place I have stayed at . From now on I will just sleep in my truck . $100+ a room for a night that they will loose from me twice a week from here on out I will sleep in my truck read more

I wish I could rate this hotel with zero stars. Please do not waste your money. We arrived after 10pm, tired and ready for bed but got to our room and found it hot as an oven. I called the front desk thinking they could move us to a room that was cooler but apparently they leave the air conditioners off in all the rooms until check in. It had been 102 degrees so you can only imagine how hot it was. We had to sit outside for an hour before it was even slightly cooled off. read more

Stains everywhere. Was absolutely disgusting. Many other people had even worse rooms. Would not stay here.

I stayed at this hotel on 1/1/17 to 1/3/17. At the end of my stay I found blood on my bed sheets that was large enough to be seen by housekeeping. Who ever made the bed thought they would be clever and hide the stain by tucking it under the mattress. I don't sleep with blankets tucked into the bottom of the bed. The first night I kicked out the blankets. The next day after I return from my grandfathers wake the bed was remade. I did the same thing the second night and kicked out the blankets. On the morning of checking out I was cleaning up my things. When I stay in a hotel I pull off all the blankets to ensure I did not forget anything. As I pulled on the comforter I noticed a decent size blood stain that was not of my own. I immediately felt sick to my stomach that my body came into contact with someone else's blood. There is no telling what blood borne pathogens were in that blood that I had laid in for not one but two nights! I have contacted choice requesting a full refund of my stay and they want me to get in contact with an owner who has no general manager while he/she is out of town. I have pictures to provide of this stain and I want this owner held responsible for the actions of his/her employees who let these things go unnoticed. If the blood contained any form of diseases there is a chance even in dried blood of contracting some form of disease. I will not settle this matter until I am given a full refund for my stay there. I am asking for a small amount compared the issues I will now face when I go to other hotels. I will now have to be very detailed before I even lay in another hotels bed because of this traumatic experience. I hope this hotel will do the right thing and refund my money as I am requesting. read more

NEVER BOOK WITH QUALITY INN, specially im Andalusia, Alabama. I am evacuating from my home in Miami, Florida due to Irma Hurricane. The whole Florida state and surroundings are collapsed, there are no flights or hotel reservations. My wife and me only found a reservation in a Quality Inn Hotel in Andalusia, Alabama, through Hotwire. We drove 17 hours specially to reach this place, even without sleeping. We arrived later than our check in hour because of the traffic jam and the hard situation with fuel (obviously). We called the hotel to explain the situation from the road, and they showed very understanding and said that there was no problem at all. When we arrived to the hotel the front desk lady, Hellen, was very rude and told us that our reservation was given to another customer because we arrived late and there weren't more reservations. Hotwire confirmed our reservation and said that the hotel were not able to cancel it. But Hellen, the front desk lady, and her manager both told us that they did not care about this and that it was not their problem, arging that it was a "change" on the itinerary and that they could not change it because we made the reservation with Hotwire (it is a ridiculous and neglectful excuse). The manager, Nick Patile, did not even want to face us and he only talked to us through the front desk employee's personal phone. They said that they were not responsibles for us and that this reservation was not still paid to them. They didn't even try to find a solution for us. They just left us lying on the street, with no place to go, 17 hours away from home, in the most rude and innapropiate way. It has been the worst experience ever for us. My recommendation: NEVER BOOK WITH QUALITY INN. Their worst quality is the customer attention. If they reacted like this during a "life threatening event", what would remain for a normal situation? read more