Cancel

Open app

Search

Quality Inn & Suites

1.5 (53 reviews)
InexpensiveHotels
Open Open 24 hours

Quality Inn & Suites Photos

You might also consider

Recommended Reviews - Quality Inn & Suites

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Ransid milk in the toilet.

Completely unsanitary rooms!!! I found a toe nail, bed bug eggs, and worst of all spoiled milk that was dumped into the toilet and never flushed!! it took me a little bit to understand why the bathroom smelled like that. When I first was escorted and entered into the room of #521 it wreaked of cigarette smoke and the "house keeping" even acknowledged that the room smelled gross by leaving the window completely open to air out the smell. They didn't even have the decency to spray some Febreze. Lastly, the pregnant hispanic girl (didn't get name) who was working at the front desk knew that they had messed up after I showed her the pictures of the rooms sanitation quality. I demanded a full refund for the night that I had spent in that crack house hotel room and she became very defensive and dismissive. She would not give me any information in regards tot he hotel manager's email and it was tough to even get a name of who the manager was out of her. Ash Shroff (hotel manager) please reach out to me so we can remedy this situation before further legal action is taken.

Raymond G.

This is an affordable hotel in the Bensalem area that deserves recognition for being clean and convenient. It is near Parx Casino and Route 1. There is also a Wawa that is in the same parking lot and is open 24 hours a day. Regardless of the appearance of the hotel, it was safe, clean and I was able to get a comfortable night of sleep. The heater was perfect to warm up the room in the middle of the snowy night. The water pressure was perfect. The TV had HBO and many other channels. There was also a fridge and microwave. I will give this hotel 4 stars because it could use a remodel in the hallways, but other than that - the room was fine for my needs.

It took 3 rooms to find one that the heat worked. They put me up in a disable room where the bathroom is all shower also. Pocket door for bathroom was broken . Then I got another room and the heat didn't work their either. Intimidating me by playing loud music and not letting me sleep. I checked out and now fighting to get my refund. Never ever again will I stay here. No stars should be the rating. The people that worked there refused to mop up all the water.

Phone

I am disgusted by the room and customer service provided by this location. When entering the room, it had a bad smell, which I figured it was probably a smoking room, I was not going to complain, and just proceeded to Lysol, as I do with any hotel. By the time I got to the rest room area to Lysol, I was presented with a very disgusting restroom, there was feces coated in the entire perimeter of the toilet bowl as if it was stuck there for days. I went to contact the front, and their phone had no phone line. and no buttons on the phone, and called via my cellphone. The associate proceeded to tell me there were no other rooms, and I asked if I could have room service, and he informed me that there is not room service that works at night. Terrible service, terrible experience!

Christopher J.

1 half step above crack hotel. Dirty dingy. Worker is behind bullet proof glass. Room was nasty with blood stained sheets(pic) cigarette burns all over nightstand (pic) Smelled like cigarettes and weed. Good things. Sink had AOW. (Pic)Always on water, because the sink ran when it was off. No plug in drain so sink couldnt overflow. Also the bar of soap was already broken in so that was nice. Worker banged on the door at 10:45 even when we requested late checkout. If we werent exausted we would have left in the night. We got the room on hotels.com yet they charged our card 14.50 for some reason. We are disputing charge. Avoid it like the Delta variant.

Why have this phone. Buttons missing
Noleana W.

This places is disgusting!!! I smiled in the lobby and hated the place. I knew the room was gonna be bad. It was 2am when we checked in. 1st thing in the morning I'm switching places. I've stayed at quality inn before and they have been good but this place needs to be closed. I couldn't use the ac because it would make me sick it is filthy. It was a good tv... Haha Stay away far away. I'll be calling and writing a letter to corporate office.

Filthy toilet

Hands down one of the worst hotels I have ever been in. I checked in late after a long day of travel ... I requested a non smoking room but when O arrived the only had smoking rooms ... The room literally smelled like an ashtray! There were cigarette burns on the floor and on the bed spread. The carpet was filthy and there was a hole punched in the bathroom door. The bathroom had mold and piss around the base of the toilet. I wanted to leave immediately but I had no car and I had just spent the entire day traveling..., I complained and asked for a different room but they said that was all they had! I had booked on line for 2 nights and I checked out first thing the next morning... they would not give me a refund for the second night. There was NOTHING QUALITY about this hotel!! DO NOT STAY HERE!! I would give it ZERO STARS!!

Bugs on the toilet

This place was disgusting the room smelled The rug was sticky there were bugs and mold in the bathroom and we even found candy on the floor obviously not cleaned well before we came in. Our reservation was for two nights we left after one and probably wouldn't have stayed at all but got there after 10 and couldn't change rooms. The management refused to refund our second night and the third party booking you have to use for the reservation was also non refundable. Very very nasty. I I could give it a negative number I would.

Chair ripped and sticky

Disgusting, really disgusting, This place needs management, bugs in bathroom , furniture was filthy , floor Looks as it hasn't been cleaned for a long time ,would not recommend this place to anybody

See all

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bryan G.
30
18
24

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joan M.
12
36
38

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M C.
0
5
1

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jo M.
0
13
0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Curtis S.
67
51
22

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of DD D.
1
12
1

9 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Very clean and quiet. Can't complain. The rooms are comfy and my family would never have problems when they would visit

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Elisha W.
141
35
17

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Scott W.
0
184
177

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Emma I.
10
7
22

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of T K.
0
5
2

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

DUMP! jacked up fees for black out. Rented us s dirty room. No working elevators. We left. Never again

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ella G.
320
66
68

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Quality Inn & Suites

Review Highlights - Quality Inn & Suites

It is near Parx Casino and Route 1.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Hotels 9,974 times last month within 15 miles of this business.

Verify this business

Radisson Hotel Philadelphia Northeast - Queen/Queen Bedroom

Radisson Hotel Philadelphia Northeast

(130 reviews)

$$

This is the second year in a row that we stayed here. I think they can work on the staffing for the…read morefront desk. We arrived around 2:30 and there is only 1 staff checking guests in. The line was almost to tge door but the time we were done. The waiter at the breakfast was completely flustered. Onto the good points. The room (looked newly renovated) was simplistic but clean. There is a refrigerator but too bad there was not a microwave. We were here for a conference held at the hotel and they did a fantastic job.

Stayed here last weekend for 2 nights for a family wedding. We saw lots of families/wedding parties…read moreso my guess is its a pretty popular wedding venue and hotel close to outside Philly. Check in was a little messy but I think that was the party in front of us as there seemed to be some mix up with their room. We were able to check in fine but our cards stopped working mid day the second day and we had to get new ones. Several other guests mentioned having the same problem. Might've been a system glitch. We had one of the "renovated" rooms but it felt cold. Bare floor, bare walls, hardly any natural light. Toilet had issues flushing here and there and there's little to no shower pressure. At least the bed was one of the better ones I've had at a hotel. Breakfast is available at the cafe on site but be careful. Its $18.95 NOT COMPLIMENTARY. ($15.00 + 20% gratuity) You can also just get coffee and a la carte items like muffins, pasteries, etc to go. We were not informed about this and ended up paying for the buffet. Offerings were standard: Scrambled eggs, bacon, sausage, fruit, bagels. Honestly I've had better complimentary breakfasts at smaller hotels but if you're in a pinch its fine. Opt for the ala cate. Staff were very friendly and accommodating so I can't fault them for that. But the website listed the price as $11 so the $18 price was a bit alarming. Parking is free and location wise its about a 15 min drive to a lot of shops and venues, 45 min to center city Philadelphia (With traffic) so overall a good spot right off 76. We were able to pick up my husband's tux at a local men's warehouse after a size mistake and get gas/food at a wawa and chick fil a near by. Overall a solid 3 for good location, friendly staff, and free parking.

Candlewood Suites Bensalem - Philadelphia Area - Two full size beds in the bedroom suite

Candlewood Suites Bensalem - Philadelphia Area

(12 reviews)

Byberry

Stayed here for work and I had a good experience here. It…read moreis north of center city by like 30 minutes but very peaceful. I would say the location is great since its near walamrt, wawa along with many different restaurants. If you are into indian or asian food, there are many choices nearby to you. Hotel looked clean and well kept with service and front of staff during their jobs with anything that you asked for. The rooms were pretty standard, I did enjoy the fact that it was meant for extended stay so it came with kitchen suite. It is located a little inside by a residential area so I would not worry about any theft but they do have cameras and they do take down the license plate number of cars so no one can solicit. I have no complaints and would gladly stay here again.

Here are the key points:…read more 1. Great location, right near where the turnpike meets Route 1. Wawa with gas is right there as well as a decent breakfast restaurant nearby. 2. Excellent front desk staff that really seems to care. 3. Excellent, comfortable beds. 4. Good, fast elevators near the lobby. 5. Great shower pressure, although the tub in our suite had a puddle in the floor. 6. The TV is way too small, given its distance from the beds. 7. Housekeeping is terrible: - They only clean rooms once per week, and it shows. The floor/rug was unclean, as was evidenced by my dirty feet after taking a shower and walking around the room. - There was a used washcloth on the shower curtain rod. - The dishwasher was clean but had not been emptied. - The pillows are wrapped in zippered covers, but the metal zippers were facing outward, so they can scratch your face, rather than safely in the pillowcases.

Extended Stay America - Philadelphia - Bensalem - Studio Suite - 1 Queen Bed

Extended Stay America - Philadelphia - Bensalem

(30 reviews)

$$

Byberry

Good: shower water was hot, like SUPER HOT, like watch your kids near the tub hot. Good for a long…read moreshower. Bad: Everything was old, cracked, torn, dirty or just plain beatup. I mean a picture is worth 1,000 words and ive got several. Bathroom was a nightmare, toilet was new, but they put the old broken toilet seat on it! Like your brand new toilet didnt come with a seat on it?? Towels were dirty when we got there, already used and just folded and put back on the shelf. Towel rack broken. Privacy lock wouldn't close all the way. Just ugh... Their "on the go" breakfast consisted of two types of granola bars and one muffin. But thats better than nothing I guess? The kitchenette came with full size fridge which was nice, also microwave, and two cooktops, but nothing else. No silverware, plates, cups, pots or anything. How are you supposed to cook? The ugly: Im not a pampered princess, but act like you want me to be here. My kids and i have traveled the past 14 hours and its 2 am on Christmas. We waited an additional 20 min for your system to reboot, and then because it kept kicking you out, waited another 20 min before we could get the key to our room. You tossing the key on the shelf and saying "Here's your key, sign the screen and you're done, have a good night" and running off without even waiting for a response was ignorant and rude. I'll never come here again.

If it's the last resort, yes stay. For 110 a night it's not…read moreworth it. The place is dark, old, dingy and you will think if it was worth it while trying to sleep. Let's beging.. driving in, looks shady and dark. Once in, the check in personel, never bothers to even get up from her chair. We asked for a non smoking room which was obviously used for smoking and pets, like cats and dogs (which we saw a few permanent residents have) Bathroom is small with the shower falling and the towel rack falling. The bed was terrible, it was hard but the middle super sinking. Pillows were as flat as a boardwalk. The showers were dirty as you can tell by the pictures. Carpets, dont let me get started on those. Breakfast is just coffee and muffins. That's it, not even water. Overall, I will pay extra to stay somewhere else This place needs to be taken down.

The Lily Inn - Dining area

The Lily Inn

(26 reviews)

$$

Unfortunately, after many wonderful visits at The Lily Inn over the years, I feel that I have to…read moredowngrade to 3 stars The shower just wouldn't get hot, there was 1/8 roll of toilet paper - and no backup roll in the room. They don't keep the street out front clean now and there was litter. It's a VERY charming place if you like that sort of thing but we wound up cutting our stay there short and going to The Hampton Inn nearby

I've been having a hard time writing this review. I have really mixed feelings about my experience…read moreat The Lily Inn. I'll start with the pros: The Inn itself was beautiful and charming. It's 3 floors, with a sitting room, dining room, and kitchen on the first floor. A hangout room on the 2nd floor and bedrooms on the 2nd and 3rd floor. There was an issue with the room we originally booked, and Candace upgraded our room for us.l before we even arrived. Our new room was great. It had two parts to it, a king-size bed, futon, and a beautiful bathroom. Candace and the Inn were also accommodating , as we booked on a third party site not realizing kids under 8 were not allowed and they allowed us to bring our 1 year old (he loved the place, too, btw). The bed portion of our bed and breakfast experience was wonderful. The con would have to be the breakfast part. So, first, we should have read their website before booking, as it does state that they serve continental breakfast during the week, and we stayed on a Monday night. As disappointed as we were, that's on us. However, what we were served wasn't even that, in my opinion. There were muffins, some grab and go granola bars, oatmeal packets, and some fruit (apples and tangerines). We were pretty disappointed in the spread. The breakfast options also stayed out all day and also played the roll of the snacks they offered. So when we arrived, the blueberry muffins and granola bars were out in the kitchen to take. We were offered the same thing for breakfast the next morning. Another reviewer stated that this felt more like an AirBnB, and I agree. I think one of the special aspects of a bed and breakfast is not only the charming atmosphere (check, they got that right) but receiving a nice breakfast in the morning. I get weekdays can be slow, so I can forgive a continental breakfast, but there should at least be some yogurt or toast or bagels or something. So, we will settle on 3 stars. The bed portion was a 4/5 star experience, but the breakfast was a 1.

Quality Inn & Suites - hotels - Updated May 2026

Loading...
Loading...
Loading...