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    Quality Hotel

    3.9 (8 reviews)
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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    11 years ago

    Stayed here for a business trip, it was a nice and clean. Location is good, the staff is very attentive.

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    14 years ago

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    11 years ago

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    Best Western Plus Burlington Inn & Suites - Exterior

    Best Western Plus Burlington Inn & Suites

    (10 reviews)

    $$

    There is NO BEST in this Canadian Western…read more I gave them a shot and was left with nothing but dissapointment. Breakfast food was absolutely disgusting. Food under cooked, very limited options. NO MAID SERVICE For 4 DAYS. Even though multiple request were made daily. The Management we spoke to each time only wanted to blame other shift workers for problems. Stains and holes on bedding. Went to front desk only to be given another blanket that was tattered and had holes. Absolutely zero accountability for the problems we experienced. Only perk was the free parking. We had a total of 3 rooms and similar problems arose in each one. Lessoned learned.... next time I will stick with a Marriott or Choice chain for comfort. Do a better job...... you guys are in the hospitality business after all!

    I specifically asked for a room away from groups (as always) and I was assured at check in about…read moreit. A group of kids kept knocking on my door and running away, twice around 7pm. From 7-12:30 there was a party next door (room 124) I called front desk, she'd put me on hold without a word (I could hear for the first time) I called 7 times with no response, I walked to front desk while calling on my cell, I watched her put it on hold. I told her about the kids, she said she's been busy to pick up phone. The 2 women she was chatting with said it's probably their group. no promises to keep the kids in line or an apology, just entitled grins. I called a few times after 10pm, she said she would talk to party people. She didn't (I could hear everything) The next few times I called a male attendant answered, said will take care of it but only called them after my 3rd call with him. Now the party moved to other side of my room into the stairwell. It got a lot louder and it lasted to around 12:30am. Then at 2am the snowplough came and woke me. I find the response of staff beyond inadequate and frankly, by allowing the inconsiderate behaviour of these kids groups, you are feeding into their behaviour. I will not be returning or recommending this place.

    Waterfront Hotel Downtown Burlington - Huge bubble under wallpaper above bed. And they want $210 a night... I've stayed in cheaper motels that were nicer.

    Waterfront Hotel Downtown Burlington

    (30 reviews)

    $$

    DO NOT STAY HERE At…read moreapproximately 9:45pm I found a spider on my back in my bed.  This spider was removed and killed; placed into a tissue and taken to the front desk at which the receptionist, Estoban laughed indicating that it was not an issue.  He responded that he would make a note but did not take my concern seriously.  He handed my a card with his "manager's name".  I have never been treated as such in any hotel in any country.  The laugh and lack of courtesy was very disheartening considering that several company employees have booked for the week at this hotel. While it is not his fault that there was an incident, the method in which the situation was handled was not only disrespectful but was also insulting.  I asked to speak to a manager, in which I was refused and there was additional laughter from the front desk employee.  Only after insistence and indication that I was traveling on business was I offered any options for rectification.  This is a subpar experience.  This situation should have been handled more appropriately with training and coaching of front desk employees.  I would not recommend this hotel for any amount of stay.

    Came here for a work conference. Great location by the water. Catering staff were very attentive…read moreand did a great job with clearing plates and refilling water jugs. The food was just ok - they served sandwiches on one day and tacos the second day. The breakfast pastries were not fresh. The paid parking meters are a bit complicated - it listed $17 for a certain time frame but you can only pay in $5, $10, $20 increments. I ended up paying twice because I accidentally selected $15 and it automatically charged me without confirmation.

    Sandman Hotel Oakville

    Sandman Hotel Oakville

    (12 reviews)

    $$

    Great location and reasonable rates. We had excellent customer service from one gentleman at…read morereception, I forgot his name but it started with an "S" I believe. Unfortunately some negatives, such as cleanliness. Our room was dusty with our stove top fan filter caked in dust, with other areas such as top of lights looked to never been dusted. We also had our room cleaned once during our week stay and they barely hand washed the dishes, still dirty and left them drying there which was odd. Should have had new clean dishes put away. Our shower also leaked and you could hear water dripping when using the sink as well. Rooms need more maintenance. We also found the front desk to be unmanned quite often, for long periods of time which was frustrating and somewhat concerning from a security stand point. This place has potential, just needs better cleaning, better maintenance and consistent staff at the front.

    From the highway, as we're approaching our hotel, my fam and I were excited. First impressions…read moreof lobby was nice. Social distancing, hand santizing and masks took place during checking in. Heading towards elevators was nice, esthetics and all. Got to our first room, open the curtains and I saw nasty bits of ashes or something and a dead bug by the window. On top of that, view was probably an air conditioner. Ew and nope. So, we got another room. We came armed with gloves, Lysol wipes, Lysol spray and 99% isopropyl alcohol. After wiping and spraying everything, we felt close to being comfortable and relaxed. But, I must say my kids found a bottle of lube side of the sofa. OMG. Would I return or recommend this hotel? No.

    Quality Hotel - hotels - Updated May 2026

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