We received this extremely aggressive and threatening email from the owner, Teddy S.: "Your a scam for trying to get service for free. People like you should be prosecuted to the fullest extent for trying to ruin a reputation of a company that did nothing out of line. You want to make bad reviews and contact the bbb?? My attorney will be sending you a letter. Your a f**king liar and you know it. Did we offer you $100 for a review?? Where did you even come up with that bulls**t?? We offered you the garentee which would cover you for holes in your tank or soil contamination under your tank, both things we can't detect during a soil sample thats why we offer the garentee. You chose not to get it so now your gonna try and blame my guys for contaminating your property??? That's bulls**t and you know it. When your oil tank has holes and oil in it the oil will leak out and cover the outside of the tank. That is why your tank is dark black and stained. Can you explain why the outside of the tank is covered in oil?? Let me guess, my guys put it there somehow?? Hahahahah. Your a joke. When my guys dragged the tank some of the staining rubbed off on the grass. Staining on the grass does not trigger a dep case number. Staining on the grass is not required to be remediated. That is not my guys causing your issue with the township. The town failed your inspection due to holes in the tank. We did not put holes in your tank. Keep talking s**t and spreading rumors about my business and see what happens Ben. The investing community is very small. You can't hide for long. You want to talk s**t about my business come say it to my face. You know my address. Call my cell anytime. XXX-XXX-XXXX. Teddy" It is very disturbing to me and my family that he sent me this kind of threatening email while pretending to be professional and nice on Yelp. Here is my response: Prior to filing a complaint, I did confront you with the evidence to which I received an uncooperative response with more lies. Moreover, the language and content of your email is offensive and highly unprofessional. Your presented threats carry legal consequences so I would advise to act professionally and discuss the details of this case only. 1. John did take 6 soil samples and sent 3 to the lab for analysis. On the contract, it states that your company will backfill the excavation to surface grade with certified clean fill. However, you did not fill everything up and left a huge mess around the whole area. 2. As I paid in full and was expecting professional service it was never in my intention to escalate this case further. As it was very severe in nature and clearly indicates intentional professional negligence, you were still given the option to resolve the damage inflicted by your company. As I didn't receive a response to my final email, and my previous communication attempts resulted in you dismissing all claims, I was forced to proceed via official channels. 3. As I stated earlier all the details as presented on my behalf are true. Your employee 'John' who did the soil test offered the '$100 American Express Card' which would be mailed in return for a Google review. 4. As you mentioned I have no claims for the holes in the side of the tank. I never implied that your guys drilled them. When they were removing the tank the tilted it toward these holes and drippled a substantial amount of oil on the soil (not grass). Then instead of disposing it, they mixed buried it along with the rest of the soil and gravel. Everything was done intentionally and a behavior of such kind indicates fraudulent professional misconduct. 5. Yet again, you were given the option to resolve this case in person. All the details of the case were presented by me truthfully. Clearly, I have no intention to visit you in your office, so if you are implying here to yet another threat, I would refrain. As this case is now handled via mediators, cell phone communication is not applicable. Please do respond in a written format. read more

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They were an hour and half late to do an oil sweep. The guy was nice and moved quick and it wasn't his fault but they obviously did not schedule this properly. I understand 30 minutes maybe even 45 but an hour and a half for a property we were trying to purchase is frustrating. We had to wait in our car and ask the home owner to clear his driveway. It was not okay. read more

Workers were great did a good job however I was a little surprised at the additional costs. In the contract they stated that if the soil was contaminated they would remove at additional cost. What they don't tell you is that no one will check your soil for contamination. They simply say that it looks contaminated and add $900 to the price? When I asked if the soil was contaminated they told me that if it was tested in the future it could cost me a lot more money. It felt like this was a way for them to add additional cost to the job. It should've been made more clear during the estimate that this would likely be the outcome as they explained when I questioned the bill. I would recommend adding 900 to your estimate! read more

They were very prefessional and had done a great job. I will recommend it to my friends and relatives.

Outstanding service and very timely. Highly recommend Teddy and his team!

As if trying to purchase a home isn't difficult enough...We scheduled a tank sweep for Monday but it ended up snowing. The company called to reschedule which is completely understandable. The woman said they had tried to reach my husband three times but got no answer. Strangely they also left no message. I explained to the woman that he works in a lab and doesn't receive calls during the day while at work. I gave them my cell number as an alternate number since I'm always available. The day of the appointment my husband, I and our realtor waited for the company to show up. After 15 minutes past the appointment time I called their office to see when they would arrive. The woman in the office said she would call her foreman to see if they were running late. We called 15 minutes later and she was still waiting to hear from him. We waited 43 more minutes then called back and it went to voicemail. SERIOUSLY UNACCEPTABLE! This morning their office called and I explained to the woman how absolutely unacceptable and unprofessional this was. She said that they had sent a notice to reschedule from Wednesday to Thursday. I asked who she sent a notice to...they didn't have my e-mail address and no one had called my husband or my cell phone, the one she called me on this morning. Even if they had notified us to reschedule, which they didn't, the office staff should have access to this information and be able to let us know in a timely fashion rather than waste our time. Time is money and you don't get my money if you waste my time. This was a completely frustrating experience. Fortunately another company was able to do the work today. The man was 15 minutes early, was completely courteous and professional. I'll be recommending them instead of Qualified Tank Services. read more

Qualified did a great job of removing our tank and following up with our township office to get all the paperwork in order. All personnel were easy to work with and special call outs to Greg and Sheila. While I hope this the last tank removal I have to deal with, Qualified will be in my plan if another one shows up. read more

I was extremely satisfied with the level of service and professionalism shown by the guys at Qualified Tank Services and would use them again in the future. read more

We were selling our house and the buyers wanted the underground oil tank removed. The tank was only used for heating oil from 1976-1994, then properly decommissioned. QTS pulled the tank and claimed there was soil contamination without testing of ANY kind. They wanted to do $18,000 of remediation work--dig our 25 TONS of soil and install a permanent bedrock well! They opened a case with the NJ DEP (the tank was corroded from rotting away for 24 yrs with its top cut off) when we opted not to do the remediation with them. We hired an environmental company to test the soil and groundwater and guess what? No contamination....not only were the samples below the NJ limits, but they were "non-detect!" The DEP closed the case the same day they reviewed the report from the environmental company and we received the NFA letter. But we ended up with thousands of dollars in extra costs and a MONTH delay in closing on the sale of our house! You can decide for yourself if you want to use this company, but I would not recommend them if you are selling a house or in any kind of a hurry. read more

Teddy and his office and field staff worked diligently to get us through the tough negotiating phase of a recent real estate transaction. They are responsive, efficient and knowledgeable. It is clear that they care about their work and their clients! An A+! read more

Qualified Tank serviced helps to remove my old above ground oil tank. They were very friendly and helpful through the whole process. The workers were very knowledgeable and good at what they were doing. Luckily, there were no snags along the way and the tank was out of here in no time. read more

Had an oil tank removed from my business. Technicians work satisfactory, however, the unsightly old tank still remains in my customers view even AFTER several requests to have it removed . Would suggest NOT PAYING until the job is completed to your specifications/requests. (Until the tank is off your property.) read more