I will start this by saying that I haven't yet been to this business but based on my interaction…read morewith the schedulers and now reading these reviews, I'm not hopeful. I was referred to these offices by my primary care provider. I called once to make an appointment and waited on hold so long that I gave up to try another day. On my 2nd attempt, I did get to speak with someone, after another long hold time but the person I spoke with truly needs some front office training. She spoke over me a lot, she was curt, and had absolutely no customer service skills(patients ARE customers, we also have medical concerns and staff should be mindful of that.) Because i am a "new patient" I was given an appointment months away. I informed her that the appointment given was toward the end of my referral authorization but it changed nothing NOT EVEN a suggestion of perhaps reaching out to my provider to request an extension of my referral. I called today. a few weeks after scheduling to let them know that I received no follow-up email with appointment information or new patient documentation & consent forms(a very common practice for medical offices) I must have spoken to the same person as before, because she spoke over me as much as the first person, trying to anticipate questions that I did not have. She did not offer to email me said documentation or even provide a link, she just directed me to their website to find it myself. I found this link to Yelp on THEIR website and I CANNOT believe that they don't even bother to respond to all of these negative reviews let alone guide us to them! I am a proponent of person to person interaction but honestly, an AI chatbot can do a far better job of handling the phones, scheduling, automate responses via text and email and even address concerns highlighted in all these negative reviews than the current staff.

DO NOT PATRONIZE. I had an awful experience with the Dr and…read moreRN prior to seeing the Inspire sleep apnea Dr. He( they) had ZERO " Bedside Manner " and were cold, pompous and arrogant. Condescending and lacking a scintilla of empathy and adherence to their " Hippocratic oath". A genuinely poor reflection on the INSPIRE Brand itself--and such a completely unfocused approach to patient- centered care. I was so turned off that when asked by an INSPIRE representative( post the appointment ) if I would " care to shift to the Eisenhower Sleep Study " -- I replied that I would never engage with any entity associated with the INSPIRE PROGRAM. A pathetic example of Medicine and colossal failure in patient handling. The team at Desert Cities need extensive training in patient management and engagement-- and should be required to read Dale Carnegie's classic book on human interaction and behavior-- "How to win friends and influence people". Because this office LOST in both of these categories. Note: This honest review joins a LONG list of ONE-STAR reviews. And it frankly appears that Desert Allergies does not value|care|endeavor to address their underwhelming method of services. Because the " Hits" just keep on coming! HARD PASS.

He botched throat surgery twice and avoids accountability. Would not recommend very poor patient…read morecare.

This place is a complete joke! I was referred to this office and tried for an entire week to…read moreschedule an appointment and their phones don't even work. I'm glad I looked up their reviews because just like their phone service it seems like their office staff is terrible as well. Do yourself a favor and go somewhere else!!

Dr. Jespersen no longer works with TruHearing and that's a shame. I originally purchased them…read morethrough the office. I have no hearing in one ear and have a cross aid to help compensate for the loss of sound. Everything was adjusted, multiple settings, and they worked very well. Months later, my clever puppy discovered how to open the box they were in at night and decided to eat them. I contacted the office, and they were quickly replaced, but they no longer were the same quality of sound I enjoyed before the destruction. I know I exasperated her with my requests, yet the sound was not right. I've emailed the office for another appointment and am willing to pay for her time, but no one contacted me. The front office staff are there, but nothing stands out about their service or attitude. I hoped to have a long relationship similar to what I experienced with Beltone, but alas, that will not be happening.

They were very professional, thorough and helpful. Dr. Jesperon is quite knowledgeable and friendly.read more

Very attentive & kind! Explained results very well. Gave…read morealternative resources regarding insurance.

Tony is great. Getting hearing aids was the best thing I could do for my health. Everyone there is…read morereally nice. I won't go anywhere else.

I made an appointment for 10 am on Sunday for an infected toe and ear infection. They took every…read morewalk in patient ahead of me because I was not Hispanic! They told me my issue wasn't a priority compared with everyone else who by the way didn't look like any of them were on deaths door. This I feel is reverse discrimination! Both receptionists were Hispanic and were just so caring and empathetic toward every Hispanic in that waiting room. I had to wait an hour even though I had an appointment until everyone else was seen and the waiting room cleared out twice. The doctor was good and caring but I was not pleased with the way I was dismissed by the two receptionists. They told me I would be seen if no other emergencies came in. I didn't consider people with a cold an emergency. No one else was dying. Not happy!

All of the above on why this is a great caring place. I see…read morewhy my 78 year old dad always wants to come here when his Dr is not available as he is a delicate picky grumpy man when it comes to Drs. Twice I decided to take him to JFK Instead against his request when I could have brought him here as he requested me to but I thought hospital would be better. Desert Oasis health care Rocks From receiving staff to the very kind caring RN Marlene and Dr. Meghan who was very focused on getting to the root cause of things was an experience that I had to share. Reviewed of BP meds referral to podiatrist for broken foot and IV cause he felt weak and dehydrate, gotta stay on top of slight anemia The only thing hospital did was Xray. Dad always knows best well sometimes God bless all in this medical field that do whatever it takes to help people at least feel better regardless of their health conditions. Happy daughter On behalf of a happier dad

Interested, empathetic Dr. Elliott. He referred me for further care, images at Palm Desert Rad Net…read more Their care was also excellent!

Very Friendly. Explained the procedure and the results. Super Knowledgeable!…read moreSonya is so wonderful and nice!

The people that work in this office are amazing. They sincerely care about their patients and…read moregetting them the correct hearing aids that work best for them. I have been a customer for quite a few years and I love all the women in this office. Debbie and the team went above and beyond to get me the hearing aids that worked best for me. I highly recommend Hearing Aid Healthcare to everyone. I also love the cookies!!!! KIM K

I highly recommend Hearing Aid HealthCare in Palm Desert. Very good customer service especially…read moreDebbie Watkins! DB

Honestly, best care there is in the desert! Wait times are good (with appointments) you're going to…read morebe there about 30-60 min in there, Front desk is amazing, dr Palmer's AMAZING! The MA team is great very professional and clean!

Probably one of the worst urgent care experiences I've had. I would never come back here unless…read moreevery other local urgent care was closed. Their appointment system literally makes zero sense and the front desk / nurse staff the day I came was so incompetent I was almost scared to be seen here. The saving grace and why I bumped them up at least one star is the doctor was lovely and personable, but by the time I got to her the damage had been done... First off, as others have documented do not believe that they genuinely have "appointments" and they should just scrap this whole system. When I called to see how long the wait time was, I was told without an appointment the wait was about 30 minutes (which isn't even bad) - however they recommended I make an appointment so that I could be seen sooner, seemed like an absolute win if they were already saying the wait time was 30 minutes without an appointment, so I assumed with an appointment you were seeing probably immediately or at least within 15 minutes, so I made an appointment over the phone. When I walked in, it was extremely busy and I learned after sitting there that 90% of the people waiting also had an "appointment." I found out the girl working the front desk was also floating as a nurse so I can say they were understaffed as someone who is working the front desk likely shouldn't also be taking clients in the back.... this girl was "nice" but it also seemed like it was her first day on the job... at check-in she just gave me papers without instructions and has zero communication skills. I could tell a lot of people interacting with her could tell she was a little bit off and not super professional. Also, in my time waiting to get called in a lot of people ended up becoming agitated with her because it seemed like no appointment times were respected and people were questioning why she had given certain wait times etc. She had no legitimate answer that made sense. Despite having this so-called "appointment" I didn't get called to be seen in the back for an hour and a half..... remember I was told without an appointment The wait time was 30 minutes. Super crazy and unprofessional. They really just need to scrap the appointment thing because it's kind of insulting for people to pretend this is OK. All in all I was there about two hours. An hour and a half to make it to the back and a quick interaction with the doctor to be out at the two hour mark. The final part that pissed me off is when I was leaving, I asked the girl at the front for a printout of my paperwork now that I was able to check out... Despite there still being clients, the front desk girl/nurse told me she had already logged out of the system for the day...I was polite but told her if she has customers/patient still there why would she shut down the system, knowing people need their documentation? She didn't again give me an answer, but just said she would turn the system back on which kept me waiting another 15 minutes. I got my paperwork and left. The doctor again was great and very empathetic, thank goodness for that experience because overall it was a pretty icky place to be when you're really sick given the unprofessionalism and lack of structure at this urgent care....I hope I don't ever have to come back here, but I'm thankful at the minimum I got some medication that I needed and a diagnosis from a caring doctor.

I have been a patient at The Plastic Surgery Institute in Rancho Mirage for the past 20 years, and…read morethere's a reason I continue to go back. My first breast augmentation was in 2006 with Dr. Suzanne Quardt, and from the very beginning the staff was warm, welcoming, and incredibly accommodating. Since then, I've continued returning for medspa services and have consistently had excellent experiences. Both Samantha Marchesson, RN, and Angela Wright, NP, are extremely skilled and knowledgeable in all things skin-related. My concerns are always addressed in an educational, thoughtful, and planned way, and I couldn't be happier with my results. More recently, I've been seeing Angela, and she takes great care in helping me work toward my long-term goals without ever making me feel rushed. What I appreciate most is the honesty and professionalism. I always leave feeling confident that the results we're aiming for are not only right for me, but truly achievable. In a world where social media can push trends and unrealistic expectations, it's important to find a local practice with a reputation built on real, lasting results. I trust The Plastic Surgery Institute completely and wouldn't go anywhere else.

I've trusted the staff at the Plastic Surgery Institute for nine years now. I received Botox at…read moreanother office in Rancho Mirage for about a decade. At some point I wasn't satisfied with the long office wait times (I was on time) and wasn't particularly thrilled with my outcome. Although it was priced lower than some other places in the desert, it almost felt like it was watered down for lack of a better description. I began to look for a better option. I tried a dermatologist in the desert and thought the outcome was okay but didn't appreciate the long wait time for my appt, when I was on time. A RN friend recommended Samantha at the Plastic Surgery Institute and I've been seeing her for all my needs since 2017. I've been treated by fantastic by the entire staff and the are experts who are experienced in what they do. The staff has always been nothing but kind, respectful, professional, and welcoming. The office is clean, comfortable and doesn't have that hospital feel like my former provider. I am always seen within minutes of signing in for my appointment. Samantha doesn't recommend anything I don't need or push products. She gives honest feedback. I trust her to make sure I look my best.