He botched throat surgery twice and avoids accountability. Would not recommend very poor patient…read morecare.

This place is a complete joke! I was referred to this office and tried for an entire week to…read moreschedule an appointment and their phones don't even work. I'm glad I looked up their reviews because just like their phone service it seems like their office staff is terrible as well. Do yourself a favor and go somewhere else!!

Dr. Jespersen no longer works with TruHearing and that's a shame. I originally purchased them…read morethrough the office. I have no hearing in one ear and have a cross aid to help compensate for the loss of sound. Everything was adjusted, multiple settings, and they worked very well. Months later, my clever puppy discovered how to open the box they were in at night and decided to eat them. I contacted the office, and they were quickly replaced, but they no longer were the same quality of sound I enjoyed before the destruction. I know I exasperated her with my requests, yet the sound was not right. I've emailed the office for another appointment and am willing to pay for her time, but no one contacted me. The front office staff are there, but nothing stands out about their service or attitude. I hoped to have a long relationship similar to what I experienced with Beltone, but alas, that will not be happening.

They were very professional, thorough and helpful. Dr. Jesperon is quite knowledgeable and friendly.read more

Very attentive & kind! Explained results very well. Gave…read morealternative resources regarding insurance.

Tony is great. Getting hearing aids was the best thing I could do for my health. Everyone there is…read morereally nice. I won't go anywhere else.

I made an appointment for 10 am on Sunday for an infected toe and ear infection. They took every…read morewalk in patient ahead of me because I was not Hispanic! They told me my issue wasn't a priority compared with everyone else who by the way didn't look like any of them were on deaths door. This I feel is reverse discrimination! Both receptionists were Hispanic and were just so caring and empathetic toward every Hispanic in that waiting room. I had to wait an hour even though I had an appointment until everyone else was seen and the waiting room cleared out twice. The doctor was good and caring but I was not pleased with the way I was dismissed by the two receptionists. They told me I would be seen if no other emergencies came in. I didn't consider people with a cold an emergency. No one else was dying. Not happy!

All of the above on why this is a great caring place. I see…read morewhy my 78 year old dad always wants to come here when his Dr is not available as he is a delicate picky grumpy man when it comes to Drs. Twice I decided to take him to JFK Instead against his request when I could have brought him here as he requested me to but I thought hospital would be better. Desert Oasis health care Rocks From receiving staff to the very kind caring RN Marlene and Dr. Meghan who was very focused on getting to the root cause of things was an experience that I had to share. Reviewed of BP meds referral to podiatrist for broken foot and IV cause he felt weak and dehydrate, gotta stay on top of slight anemia The only thing hospital did was Xray. Dad always knows best well sometimes God bless all in this medical field that do whatever it takes to help people at least feel better regardless of their health conditions. Happy daughter On behalf of a happier dad

Interested, empathetic Dr. Elliott. He referred me for further care, images at Palm Desert Rad Net…read more Their care was also excellent!

Very Friendly. Explained the procedure and the results. Super Knowledgeable!…read moreSonya is so wonderful and nice!

I highly recommend Hearing Aid HealthCare in Palm Desert. Very good customer service especially…read moreDebbie Watkins! DB

Omg, what a breath of fresh air!…read more These ladies are incredible. We went in for a hearing test and a hearing aid routine check up. I walked out with a repaired part and 100% hearing. No exaggeration. They are Witty, engage in intellectual banter. ( though mine is not) I still love the hearing aids I received a year ago here. The follow up is something we look forward to. Good service. Good laughs. Good products. Way to go!

Probably one of the worst urgent care experiences I've had. I would never come back here unless…read moreevery other local urgent care was closed. Their appointment system literally makes zero sense and the front desk / nurse staff the day I came was so incompetent I was almost scared to be seen here. The saving grace and why I bumped them up at least one star is the doctor was lovely and personable, but by the time I got to her the damage had been done... First off, as others have documented do not believe that they genuinely have "appointments" and they should just scrap this whole system. When I called to see how long the wait time was, I was told without an appointment the wait was about 30 minutes (which isn't even bad) - however they recommended I make an appointment so that I could be seen sooner, seemed like an absolute win if they were already saying the wait time was 30 minutes without an appointment, so I assumed with an appointment you were seeing probably immediately or at least within 15 minutes, so I made an appointment over the phone. When I walked in, it was extremely busy and I learned after sitting there that 90% of the people waiting also had an "appointment." I found out the girl working the front desk was also floating as a nurse so I can say they were understaffed as someone who is working the front desk likely shouldn't also be taking clients in the back.... this girl was "nice" but it also seemed like it was her first day on the job... at check-in she just gave me papers without instructions and has zero communication skills. I could tell a lot of people interacting with her could tell she was a little bit off and not super professional. Also, in my time waiting to get called in a lot of people ended up becoming agitated with her because it seemed like no appointment times were respected and people were questioning why she had given certain wait times etc. She had no legitimate answer that made sense. Despite having this so-called "appointment" I didn't get called to be seen in the back for an hour and a half..... remember I was told without an appointment The wait time was 30 minutes. Super crazy and unprofessional. They really just need to scrap the appointment thing because it's kind of insulting for people to pretend this is OK. All in all I was there about two hours. An hour and a half to make it to the back and a quick interaction with the doctor to be out at the two hour mark. The final part that pissed me off is when I was leaving, I asked the girl at the front for a printout of my paperwork now that I was able to check out... Despite there still being clients, the front desk girl/nurse told me she had already logged out of the system for the day...I was polite but told her if she has customers/patient still there why would she shut down the system, knowing people need their documentation? She didn't again give me an answer, but just said she would turn the system back on which kept me waiting another 15 minutes. I got my paperwork and left. The doctor again was great and very empathetic, thank goodness for that experience because overall it was a pretty icky place to be when you're really sick given the unprofessionalism and lack of structure at this urgent care....I hope I don't ever have to come back here, but I'm thankful at the minimum I got some medication that I needed and a diagnosis from a caring doctor.

Got service nearly 2 years ago and paid them on the date of service what they said I'd owe. They…read moredid all the claim paperwork and everything seemed fine UNTIL TODAY... 1.75 years later and NOW they're saying I wasn't In Network and they decided to charge my card nearly $300 out of the blue. I won't go back.