I have since moved from Arkansas, but for 13 years I had an exceptional relationship with Village…read moreInsurance, and John Vorisek specifically. Service/responsiveness is second to none and John has, along the way, steered me to coverage with alternate carriers, that saved me a bundle, all of which he initiated. I can unequivocally recommend John Vorisek and Village Insurance.

From the owner: It takes a village Servicing Northwest Arkansas for over 60…read moreyears

Avoid This Agency - Five Years of Loyalty for a $0 Payout…read more I have been a loyal policyholder with Shelley Parson for the last 5 years, watching my premiums steadily climb year after year. I recently had to file my very first roof claim, only to find out they dated my roof at 44 years old in their system. When I originally took out this policy, I explicitly told Shelley that the roof was 10 to 12 years old, exactly as my professional home inspector had verified. Because of their massive dating error, depreciation and an insanely high deductible kicked in, leaving me with absolutely zero money to help with the replacement. To make matters worse, the customer service has been insulting: The Audacity: Shelley actually told me that once I pay out of pocket to replace the roof myself, I should "be sure to let them know" so they can cover it moving forward. The absolute gall. The Brush-off: She claimed she would "look through her records" to see if I ever followed up with proof of the roof's age 5 years ago. We all know how that goes. Because of this pending claim mess, I feel stuck with her for the moment while she continues to pocket my rising premiums. Do yourself a favor and find an agent who actually keeps accurate records and protects your investment when it counts.

Shelley is the best agent and makes the claim process easy and as stress free as possible. I have…read moreall my business and personal policies with her. Josh M.

Jason and Greg are great! The office manager, however, lacks empathy and professionalism. If you…read morechoose homeowners insurance, expect an inspection of your home. Because of this, it is vital that you double check the final underwriting and application prior to signing, as any missing details will likely result in additional premium charges.

Jason Cribb found the right fit for our insurance needs and for less than what we had been paying…read more We feel better insured for less investment! Jason helped us every step of the way, and has been available and knowledgeable with the few questions we have posed from time to time. Thanks Cribb Insurance for your superior knowledge and service!

Giccela was extremely helpful and made it very easy for me to get my insurance changed to State…read moreFarm, and made me feel very welcome. I will definitely recommend her to anyone I know who is needing better insurance. - Kevin M

Barraged with calls and texts claiming I made a request for homeowner's insurance from someone…read morenamed Devin. I'm not a homeowner. I did not request a quote, nor would I ever request a quote from an agent several states away. Likely a scam, and they probably buy stolen contact information from hackers. Completely unethical company. If you're legitimately looking for insurance, look elsewhere.

Expensive rates and annoying calls / emails…read more I've been with Allstate for over 10 years, but after comparing rates with competitions, I switched to another insurer (I pay HALF the price for exactly the same plan for my house and 70% for my cars). I had one claim with Allstate ($4,000 for both parties) and I had no problem with being reimbursed for the expense, so I like the quality of service. Another issue with Dan is constant emails /phone calls / letters that are sent even after I requested to be removed from the list. I just got an automated phone call from Dan, thanking me for being a valued customer; I switched over a year ago!

I transferred my Allstate service from across the country, and there was a lot of red tape to wade…read morethrough. Fortunately, these guys took care of everything (even little problems that crept up) all on the same day I made a request. Very reliable and efficient people. Very happy to have found them!

If you are seriously looking for a full coverage Auto & Homeowner Ins Policy, should look no…read morefurther than Jimmy Ford / GEICO, Bentonville, AR. Jimmy was responsive; reliable; detailed; proactive; courteous; and professional. Exceptional in all regards. Equally as important, Jimmy went out of his way to provide the most aggressive and competitive quotes he could. Without exception or equivocation. Being GEICO ranks among the Top 5 Auto / Home Ins. companies, nationally, I was markedly impressed with GEICO's premiums. Superior coverage at either a lower cost or a modestly higher cost than many of their competitive insurance carriers; vis a vis, Progressive; Allstate; Nationwide; Safeco; Trexis; Farmers; Liberty Mutual; and Travelers. All of which I exhaustively investigated; and had their rates quoted. Give Jimmy Ford a call. You will never rue the day you contacted him.

The team here was great I came in as a customer who didn't purchase insurance through their…read moreindependent office but through GEICO corporate. I had a weeklong issue with getting my updates registration and tags due to a corporate error on my account. After 3 unsuccessful calls with corporate and several DVM trips. I stopped by their office and in 10 minutes they had the issue resolved and I received my new tags.

My experience with AAA insurance was horrible. Especially, with Patty Fingerhut out of Arkansas…read more After, I switched to Progressive( now I get full coverage for the price of AAAs liability) she basically called me stupid on the phone. Worst customer service, I have dealt with in a looong time!!!! Save your money. Don't use AAA!!!

AAA does not deserve a 5 star rating. Worse agency we have ever dealt with,... here's the reasons…read morewhy,... - been a customer for over 25 years. - had an issue with payment which they claim was not received - but they had it all along. - received a notice from State of Arkansas that we do not have insurance on our cars. - why the hell did AAA not notify us? - would not even reinstate us after proving that they had our payment. - had to scramble and find another auto insurance policy. Wouldn't you know that even with 25 year discounts. The new policy was cheaper. - with no car insurance they cannot insure our home,.... Another fiasco !!! - Again, even with 25 year discount, new policy was cheaper. AAA is not the great company it used to be. STAY AWAY!!!! 1 star is being too generous !!!

I count on Serena Smith and have for years now. Serena and her office - including Josh - are…read morealways helpful with our ever-changing insurance needs.

Extremely helpful in all of my insurance needs. Serena and Michaela are A1 in my book!read more

I have been with DeWayne for many many years. Even after moving from Bentonville to Fayetteville ,…read moreI did not change agents because of the quality and the care that they bring to the table. They have always been there all the way up to DeWayne ! Even when people have left they've been replaced with ones that will do everything they can to help you and they truly care! If you're going to use State Farm for your insurance and live anywhere in the vicinity of Bentonville Northwest, Arkansas, for a matter of I would highly recommend that you don't use any other agent, besides him. I could go into great details of how they have helped me get things fixed and always looked out for making sure I had the best possible insurance for the money. In fact, it never was about raising my rates with them. It was about giving me better coverage. In fact During one of these conversations which normally you would be put off because you thought they're just trying to get more money out of you it ended up that my rates stayed the same or went down a little and I ended up with much additional coverage. I have nothing bad about them, and will sing the praises of this agent and his workers forever! Recently Tasha went above and beyond and well out of her way to help me on things that could've made my rates really go up, but she understood from everything that I told her that these were all issues that could be fixedand should be fixed and she was there for me so I shout out to her also!

Stay away from Dewayne Trichell and State Farm. They don't pay their claims, especially homeowners…read moreinsurance claims. Dewayne.trichell.g4j5@statefarm.com