1. Purple Ribbon Vacations Group

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Indianapolis, IN

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Purple Ribbon Vacations Group

5.0 (1 review)
Open • 9:00 am - 6:00 pm

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3 years ago

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Travel Agent Suz

Travel Agent Suz

3.0(4 reviews)
795.0 mi

Suz has been so unbelievably helpful with planning our SECOND trip. My husband and I had to cancel…read moreour first trip due to finding that we were expecting our first child. That process as a whole was very stress free thanks to Suz. Now that our child is old enough to be left with family, we are going to Iberostar Grand Bavaro in February, planned by Suz of course. She has been very attentive, dependable, honest and patient with our every need. I would never book a trip without her help, nor would I trust any other opinion as much as I do with Suz.

I do not even do reviews but it's very important for me to share the experiences of my friends and…read moremyself. No communication, very unprofessional, goes on the defense when asking BASIC QUESTIONS, let clients know on a daily basis that they do not work on the weeks but yet your a trav agent with clients traveling, LIES, goes back and fourth with her clients when her agency is wrong, WEEKS TO SEND PAY LINK, declined cards that did not need Declining....I... Keep all your emails because they will forget. Suz needs to retire because her customer service sucks. We all hate how we gave her money. The Travel Agency was the talk of the trip the 1 night because how unprofessional they were. Do not let them tell you I was not a client. I'm in cancun right now listening to another guest unhappy with her services. Retire or get out customer service. Best advance..

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Travel Agent Suz
Travel Agent Suz - Destination Weddings - YES - that is my specialty!

Destination Weddings - YES - that is my specialty!

Travel Agent Suz

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Purple Ribbon Vacations Group - travelagents - Updated October 2026

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