I contacted the Waterboy company to install a filtration system for our new home. We moved from…read moreCalifornia where the water isn't as harsh as it is here in the Rio Grande Valley. I spoke to a female over the phone who explained the water filtration process to me. She advised me no matter what company I went with, I needed a salt water system because the water here in the valley was very coarse/harsh. Sorry, I didn't get the lady"s name but she was very professional and knowledgeable about the Waterboy system. A service technician arrived at my home named Jason Gaytan. The lady in question is Jason"s wife. Jason called me ahead of time to let me know he was enroute. Jason arrived on time and installed my Waterboy system in a timely and professional manner. Jason also installed a filtration system in our kitchen so we could have purified drinking water for the kitchen area and our refrigerator. Jason explained the whole filtration process and showed me videos of how the filters work. I was very impressed with Jason's knowledge of the system. The price of the system was reasonable and I wanted to protect my biggest asset. My home. I would recommend this company to anyone who wants the job done right. Great customer service. Thank you Jason for all your hard work. Thank you for taking the time to explain to me what I was actually purchasing and why it was necessary for me to invest in a water filtration system. Again, if you want the job done professionally, and you want the job done right, call the Waterboy, they will definitely do the job right. Now I have some high quality H20. Thanks again for the great service. Sincerely, a custom for life, John and Ana.

Wife smelled something with furnace running , CO 2 detector didn't go off . called Border Air…read moreCourteous Tech came out quickly said it smelled like a drain leak not CO2 went under our trailer found nothing , looked at furnace then pulled out our washer dryer combo and found Dryer vent hose disconnected furnace was sucking the smell from vent hose , fixed it , put everything back , minimal charge , was very pleased would call again if something else happens ,

There is no better H/C company in the RGV. Period !!! When…read moremy A/C died, they happened to be right across the street installing a new unit for a neighbor. I ask if they could look at my unit when they finished. They came over an hour later and checked out the A/C unit only to find that the compressor was shot. They offered a great price and when I asked when they might be able to replaced it, I was shocked when Eddie said I will have a unit here in an hour. His techs began removing the old unit and as stated the new unit was there in an hour and up and running in less than two hours. NOW THAT IS SERVICE !!!!

Great service and water is amazing . We went twice and both times had a great experience !read more

I've become a regular here. About every 4 days I'm replenishing our water jug with alkaline water…read more Everyone there is very knowledgeable and can pretty much answer any water related questions you may have and you can decide which type of water better suits your lifestyle.

2nd yr maintenance plan never received a receipt which i requested on july 1 when i called for an…read moreappointment. advised earliest july 22 @2pm , at 2:15pm called only to be told an available tech could be there within the next hour to hour & a half. asked why i was not informed when i made the appointment that there was a wait for the next available tech why make an appointment with a time? asked to cancel my maintence on my check they cashed in 1/22/2025 was told i needed to wait 30 days for a refund from their corporate office. beware of this compay they will steal from you! find someone else to provide maintenance! Asked to speak to a supervisor, Esmer aka SUPERVISOR told me that my receipt was emailed on 1/16/2026 which I replie if YOU actually looked at the receipt YOU would see it was for maintence on my previous year $75 NOT FOR THE MAINTENANCE RENEWAL of $200 so she LIED. She LAUGHED & kept talking over me so I just kept on talking & told her it was rude to talk over people when they were talking. Maybe you need to train your representatives NOT TO TALK OVER PEOPLE. I was told I needed to wait 30 days for my refund from their CORPORATE OFFICE. EXACTLY WHERE IS THEIR CORPORATE OFFICE as I cannot find I have taken approiate action again

25 April 2024 Continuing service/maintenance on Lennox units…read morein our homes today with Joe as the highly competent, efficient, courteous technician who upholds your reputation as the company of choice in heating and cooling endeavors. His knowledge, efficiency, and work ethic are second to none; your homes are in good hands with this disciplined young gentleman. Dr. Lydia Lorraine Bean Dr. Barbara S. Bean William J. Bean, M.D.

Owner is super prompt and polite. Really went the extra mile and found us good pricing on two AC…read moreunits. The technicians try to install both in one day as they wanted to finish the job. Weren't able to and came back the next day and finished. Very professional and hard-working technicians. Overall a great experience for a very pricey project.

Requested and quote and although they couldn't help me this time, they did get back to me within…read morethe hour!!! Much appreciated!!!

Carlos and Raymond were very helpful and patient with me. I was given fair pricing for what I…read moreneeded. We started the conversation from a free quote but I ended up getting a RUUD AC install instead after weighing out all my options. It was all done within a few hours when it came time for installation. Big thank you again for Cool Aid Air Conditioning!

I asked for service on my ac because it was not cooling although my ac needs to be replaced, Mr…read more Rivera repaired it for me and advised me when I'm ready purchase a new unit, he can provide with financing, so we have this planned for the month of June when I'm ready, no pressure, I am very great full for his service, and he explained what he repaired in detail, and moving forward he is providing me the ac finance. Thank you, Carlos for professionalism, I really appreciate it. Sylvia

AAA Pronto Heating & Cooling responded shortly after request was made online. An appointment was…read morescheduled the very next morning. Oscar notified me of estimated time of arrival prior to appointment. He was prompt, friendly and courteous. He explained my AC performance and the maintenance I requested in terms I could understand clearly. He also recommended future advice on maintaining an efficient unit. Service was done on 09-26-2026 and I can already feel, hear and see the difference in my unit. can't wait to see the next electric bill.

Really great experience. Daitchoin did a phenomenal job of inspecting, providing solutions and…read morevery polite and friendly. Great explanations on all services to be provided. Everything for the HVAC can be provided.

I originally went through a lot of HVAC businesses in hopes of getting a reputable company that I…read morecould use continuously since I have some rental houses. After many companies over the years, none have compared to my experiences with Carlos Benavides at Comfort Services. I have used Carlos on 3 of my homes and he has always been very helpful and polite. He explains items while also providing a clear timeline. I will continue to use him as often as needed because communication is always strong and he always has a good attitude, which is at times difficult to find. Pricing is fair and reasonable and it's also important that they are willing to explain the problem, the potential solution and how long it should take.