Thomas came highly recommended from a sister property of mine in Gresham. We have a leak in one of…read moreour units in Vancouver. I called him tonight he was boarding a plane in California. He still managed to get a crew out here and take good care of a toilet leak coming from the top floor Rodney brought in 4 dehumidifiers to our resident with asthma. The former company wanted to tell us not to have fans going and only sprayed. He didn't left the carpet or peel the baseboard back They will be checking on the padding. We have one happy camper tonight! She'll sleep much better and breathe much better. Thanks Thomas and Rodney.

Absolutely useless. Technician had no idea what he was talking about. I had another company come…read moreout. They diagnosed the issues immediately and provided a free quote within a couple of hours. This place isn't worth the time to pick up the phone and dial.

I rarely will hire a business that has zero reviews but Neat Hive got back to me quickly, asked all…read morethe right questions and was able to give me an estimate and do the job, all in less than a week. Obviously there's more to it than that: the cleaner was prompt (actually early, but asked first before coming over), brought all their own supplies and did a verrry thorough job of cleaning our 1 bed/1bath space. We didn't get a deep clean, just a regular one, but they do offer all kinds of extra services - windows, dishes, baseboards, etc - so you can pick those options when booking them online. Communication was quick and informative, from both Dmitry at the home office and Elena the cleaner, and I thought the price was fair. Our spaces look cleaner, neater and smell fresher. Would absolutely hire again.

We hired Neat Hive for a move-in/deep cleaning before moving into our new home. Since we were…read morerelocating across the country, the goal was to have the house professionally cleaned while we were traveling so we could arrive to a fresh start. Scheduling and communication went smoothly, and the team completed the initial visit as planned. Unfortunately, we were disappointed with the quality and thoroughness of the cleaning. Several areas appeared to have been missed entirely, including the refrigerator, shower doors, light fixtures, and portions of the flooring. There was still noticeable dust throughout the house, soap residue in the showers, mildew in the shower tracks, and even hair left in the drains. To their credit, the company did send cleaners back out after we raised our concerns, and the staff were polite and acknowledged the missed items. However, even after the second visit, we continued finding areas that had not been properly cleaned the first time -- including underneath toilet seats, shower glass tracks, and bathroom surfaces that still had soap buildup remaining. Overall, the service did not meet our expectations for a deep cleaning, especially given the cost. At this point, we will need to hire another cleaning service to properly redo the bathrooms at the very least.

Quick, thorough, and great price!…read more Response time was very quick, they arrived on time, and worked quickly and efficiently even while it was POURING down rain. Happy with the result! Thank you!

Great service, thorough and friendly. All Around beat the other service quotes, responded within…read moreminutes on Yelp to my original service request, and answered all my questions. My gutters had been full of debris from a mimosa tree that we just had cut down. They were overflowing with water from all the rain. No more dripping now! Highly recommended! I had never seen a gutter vacuum before, but he has one!

We have used Ed Starr for the past several years and had been very satisfied with the work. We…read morecalled early March 2025 and scheduled the window cleaning for June 26. One week prior they asked to re-schedule to July 8 as they were having staffing issues. We understood. We received a call the night of July 7 confirming an arrival time of 8 am the next day. Then at 7:37am on July 8 we receive the following text: " this is Kim w Ed Starrs window cleaning, Ed looked at your file this morning and it showed a red flag that was accidentally missed by our office gal. Your residence has high 16 ft or more ladder and tucker pole services that we no longer do. We will not be able to do your services today or any longer due to over 16ft tucker pole and ladder work. We have scaled down on the high services due to insurance costs and high risk for our company. We sincerely apologized for the inconvenience. Again, we will not be at your residence this morning. Ed Starrs window cleaning." This was our reply: We feel that this was very poorly handled on your part. We have been repeated customers for the past three years and referred you two additional good customers. The team had been to our house so it was not a surprise that it is a two-story house. To send a text 15 minutes before anticipated arrival time after we had scheduled months ago... seems unprofessional. At least the courtesy of a phone call would have been appreciated. I waited to post a review hoping to hear from them but it did not happen.

This company was recommended to us in the course of selling our home…read more We found them responsive, punctual, knowledgeable, efficient and personable. I can't remember the last time our windows looked so good. I was impressed with Ed's candor and knowledge as to what he was using and why. The price was higher than the estimate but that's not surprising since they had nothing to go on other than my description. Given the quality of work and end result, I can definitely recommend Ed Starr's Window Cleaning.

My experience is the same as most other's who left bad reviews. I hired them for a four hour clean…read moreafter our tenants moved out. They sent multiple people and then charged me for 10 hours. After 10 hours a house should be sparkling clean. the kitchen cabinets were not even touched. The backsplash was still dirty. The appliances were not cleaned. I'm not sure what they did for ten hours but it wasn't clean. It's clear they pay for good reviews. I would avoid at all cost.

Hired them for a move-in clean, primarily sanitizing in kitchen and bathrooms. 2 hours, 2 people…read moreand all they did was the kitchen which would be fine except it's a very tiny kitchen, the oven was already clean, it didnt include the fridge and with 2 people it's pretty ridiculous. I would've even understood if they only got to one bathroom. Then went on to have a bad interaction with the owner. It was a waste of money and I wouldn't recommend them.

Professional and did a good job in a timely manner. Good rates too. Thanks for the cleaning work…read morecompleted!

Update: Still no response to my messages. I tried calling…read moreand apparently the phone number has been disconnected or no longer in serice. I call the other number and it goes to an answering machine. Does anyone have a phone number to get in contact with Joshua? I went with this business due to the fact the owner said it would be 24 turn around. That was on July 16, 2026. I get life happens but as of today August 13th my property has not been returned. The owner is no longers answering text messages or phone calls. Very frustrating. I just want this to be done with.

Our roof replacement was absolutely one of the worst experiences of my life as a homeowner. I've…read morewaited to write this review because the experience was traumatic. Even though the crew made good on ALL of the problems *they created* during the process, it was owner Ben's behavior that leaves me at a loss for words. During the consult Ben was cordial and informative. It was an easy choice as we had seen his work around the neighborhood. But wow, when he returned to start the job, he was a completely different man. Rude and cold. It was clear that all he cared about was lining his pockets and we were just another job for him. A roof tear off and replacement is no joke! He was difficult with all of the problems his crew created. Wrong gutters, broken garage light, mess everywhere and a leak during a rain storm that the crew hadn't tarped for even though I warned them! After completion we had another major leak due to incorrect flashing. Ben was incredibly difficult and sour with us when we reached out to him. I will never know why the stars didn't line up for us. We bought a new roof and in return we got vitriol directed at us for problems we didn't create. Nice roof, though. No stars should be given.

We opted to replace our 23-year-old roof before any noticeable leaks and talked to an Elements rep…read moreat the Portland Home Show. Bottom line: We have a good-looking roof and a cleaned-up yard. During the process, Elements discovered--and showed us--that nearly all our roof decking (the plywood sheet layer) was warped and needed to be replaced. So, we ended up paying nearly twice as much as originally quoted. (Initial inspections never find this level of "uh oh." It would have happened with any other roofer.) Things we liked/appreciated: 1) Quick and thorough responses to our questions - especially detailed questions that helped me compare one bid with another; 2) Ease of reaching and communicating with Jessica, the Operations Manager, who worked with us to schedule our job; 3) Quick and courteous responses from Ben, as well as excellent communication between Ben and the work crew; 4) Ben's final walk-through with us was on time and thorough. To consider: Elements involved multiple team members, which sometimes was great and other times resulted in crossed wires. They had to reschedule our initial inspection, and sadly we didn't speak the same language as the inspector who arrived on the revised date. (The written report was clear and thorough, though.) All in all, replacing a roof is a stressful act of trust for the homeowner. Elements did a solid job for us.

We contacted Plumbline on November 9, 2025 after seeing their trucks around town and getting…read moreexorbitant estimates from other local drywall contractors. We had 35sf of back splash that was destroyed/damaged during a countertop replacement. Drywall was mostly intact, but there were many areas/holes where the original splash tile adhesive pulled off half or all of the original drywall, leaving huge craters or holes completely through the original drywall. I sent pictures of the damaged areas on November 11, 2025. Jesse contacted us as the 'residential' rep for the company. On November 13, 2025 he quoted $620 based on square footage etc. I explained we didn't need anything other than new sheet rock with tape and mud to make the backsplash smooth, level and ready for new tile. Jesse told me in that case, the cost would be 'at least half' the quote amount or less. We were able to get an appointment for the following week. Cesar showed up on Day 1 at about 10:45 AM. He told me his intent was to skim coat the entire back splash area and it would be smooth and good for new tile. I explained Jesse and I had agreed on replacing all of the damaged splash drywall with new and Cesar was adamant his skim coating would be more than solid for our needs. I again told him that wasn't the agreed upon work I had with Jesse. About 11:30 on Day 1 Cesar told us he was going to lunch. He sat in his truck for about 30 minutes and then left for about an hour. On returning, he worked until about 2Pm and said he had to leave for the day. Over the next two days, Cesar didn't show up when he said he would, his skim coating was a mess and when he realized he had to actually replace the drywall, he cut it out and used pieces of fire wood and/or sheet metal angle to try and use as backer for the next new patch sheet. He ended up cutting himself and I found him in our bathroom bleeding into our sink. I met him at his truck as he was bandaging his hand and offered a 1x4 or 2x4 to help him complete the job. Cesar accepted and used our material to try and add the drywall patch. After Cesar left on Day 2, I found the drywall skim and patched areas weren't plumb at all and a total mess to try and lay new tile backsplash. I texted Jesse and sent videos and photos of the work done to that point, expressing our frustration and disappointment that Cesar hadn't provided the agreed upon work of replacing the 35sf of sheetrock, taping and mudding. On Day 3, Cesar was over an hour late arriving from the time he told us he would arrive. I sent a text to Jesse asking if he had any idea where his patch guy might be and when the work was completed, I would like to share our concerns with his employee and their work. After a week of being home waiting for the patch guy to show up and complete the job, and calls, texts with photos etc to Jesse, November 25th, Jesse admitted the work Cesar had done was un-acceptable in a text message to me. He said he had relayed our concerns to his boss who would have 'a serious talk with him'. Jesse offered to send out another patch guy that day. We agreed and Israel was there at noon on the 25th. He tried to fix and repair the previous work and did a decent job of it. He wasn't able to complete the work that day so on the 26th he came back, finished and our backsplash was ready for tile, finally. Interestingly, a week after work began, we received the usual 'Notice of right to lien' from Plumbline in the mail Curious that it was a week after work started and cost over $6 to mail to us, but the work wasn't even near complete or up to industry standard. We understand the process of contractors sending the notices, but this was after Cesar had left saying the job was complete. For the next two months, we received no bill from Plumbline. I left voicemails for Jesse and reached out to the company by email indicating we'd not been billed and if the company was going to waive the costs or adjust them based on the negative experience and fact we spent 5+ days at home so their employee(s) could complete a 35sf project, we would appreciate them letting us know what if anything we owed. On January 26th, we went to Plumbline in Tualatin. I was met with aggressive, barking, growling dogs and someone who didn't identify himself but appeared to be an owner or manager. I explained we hadn't received a bill and wanted to take care of any outstanding charges. The gentleman found our file and showed it to me as a sheet of paper with my name, address and $620 written on it. I explained most of our experience with Jesse, Cesar and Israel to him. He offered to settle for $500. We agreed on $450. Get a written quote from this company. Or, better yet find another drywall contractor. Our mistake! They didn't even knew they hadn't billed us!!! Never again.

Did a fine job on the ceiling patch. However, they are expensive and charge for drive time and…read moreclean up at their own shop. However, when I had issue with this they reduced my bill by $100, as they had not disclosed those charges to me. I appreciate when mistakes are corrected and made right, so they are a good company in my book.