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    Pure Painters

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Pure Painters

    Drywall repair

    Exterior trim or molding painting

    Interior trim or molding painting

    11 More Services

    Interior wall painting

    Exterior painting

    Painting exterior elements

    Interior painting

    Painting interior elements

    Room painting

    Exterior staining

    Interior staining

    Room staining

    Wallpaper installation

    Wallpaper removal

    Pure Painters Photos

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    15 years ago

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    Prorise Painting - Prorise Painting, exterior painting, Vancouver Painting, House Painting, Commercial Painting

    Prorise Painting

    (11 reviews)

    We recently hired Prorise to paint our three-bedroom townhome. The estimator did a good job…read moredocumenting everything and providing an accurate quote. The painters were friendly, and the quality of the job was satisfactory. They missed a few areas but painted them after I pointed them out during the walk-through. Here is where they missed the mark: First, the painters washed their putty knives in a washroom sink. When the drywall putty dried and hardened into small chunks, they clogged the sink. Second, when they leave, they are supposed to provide extra paint for touch-ups, per the contract. Very little paint was left after the job, so the painter promised to return the next day with more paint. Of course, that did not happen. We texted her multiple times, and we received no response. Eventually, the company emailed us for the remaining balance, and we told them we would only pay once we received the promised bucket of paint. Surprise, the paint was delivered to us promptly. I advise withholding any money until you are 100% satisfied and are sure you never have to deal with them.

    My biggest issue was with how I was quoted. I specifically asked for the bedrooms, living + dining…read morerooms and kitchen to be painted. On the last day, I find out the window trims were not included in the quote. When I brought this up, Joseph kept pointing out that it wasn't in my contract and was asking for another $1900 extra to do them. My biggest disappointment is that I felt I was not advised properly. It was never brought up as a point of consideration for me when we negotiated the work. I have never hired painters before and as a lay person, was relying on his professional advice. I wasn't even given the opportunity to consider whether I wanted those done or not. Also, at the end of the day, he came off as defensive and was not apologetic at all. Will not recommend for this reason. Update in response to owner's comment: Hi Joseph. I almost believed your apology until you and Pablo kept texting me about updating my review since you guys apologized and I accepted. I said I would but was really sick at the moment and would appreciate some time to get better. 1. You already apologized to me for not bringing up the window casings and giving me the option to consider whether I wanted this additional work as you did with the ceiling even though it was out of range of the initial budget we talked about. I never demanded the window casings be free of charge. I can post all our text messages here where my point to you was that I was disappointed because I expected you to bring it up if it were a separate item as you are the professional and I was relying on your expertise. 2. You also already apologized to me about your misunderstanding of what Pablo had told you about the review. I have it on record that he apologized to me as I NEVER SAID I was going to write a bad review if you didn't paint my window casings for free. This is very insulting - something you also already apologized for. What I, in fact, asked Pablo for was someone else in the company I can speak with as I feel my feedback was not being heard by you or him. He said there was no one else, so I said, ok then I will have to express it in my review. 3. If you post my handwritten feedback I wrote after the service, you will see that I had the same feedback about you. I had minor feedback about the paint job itself - I just mentioned there were still lines that I wasn't completely satisfied with, but were fine at the end. I am really disappointed in you as this has just shown me how insincere you were in your apologies and how you've lied on a couple of points here. If you want to debate these, happy to produce records of our conversation to post here.

    Pure Painters - painters - Updated May 2026

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