I was a member of LA Fitness for 12 months last year. They trapped me in to a 12-month contract, which they forget to tell me when I signed up. The gym however is very clean and tidy and open long hours so it suits all types of users. Good staff and great swimming pool. read more

Im a skinny guy. I go to the gym to try to not put on weight, that being said I do not appreciate mr/mrs universe standing behind you with his/hers veins popping out. Last time I was getting changed and someone approached me and said that they were my size when they were 6. 6! How is that even possible. After that incident I felt lowkey scared to go to the gym and speak to people- now I'm just an introvert :/. There is an impressive range of equipment available and it seems that all age ranges are welcome. Gyms are cool but lets be honest just go for a run 3 times a week and im sure you're going to live for 100 years. read more

I will start with the good things: 1. The local club staff are charming; 2. The pool is pleasant. But: 1. The opening hours at the weekend are ridiculous. The club shuts at 4 on Saturdays and Sunday, the pool at 3.30. 2. There are an excessive number of family swims which mean that there is only half an hour to swim at the end of the day on Fridays, Saturdays and Sundays and even that is poorly policed with children staying in well past the supposed end time. There are family swims on week day afternoons as well. The pool is basically a family pool with a few adult only sessions. 3. The showers are usually lukewarm; 4. The changing rooms are tatty; 5. Local staff say their hands are tied; head office staff are unresponsive and uncooperative. read more

Inconsiderate management who LACK attention to detail. Also, don't expect any help from gym staff (can usually be seen standing around the juice bar chatting to each other.) The receptionist was helpful. I registered for a short-term membership. I provided my personal details, including my bank account details, address, name, telephone number etc with the expectation that they would be handled properly etc etc, DUH. Not only did they sign me up for the wrong contract, they also took several payments from my bank account incorrectly, whilst reassuring me that 'everything is fine'. On my first day I was made to wait aimlessly for an hour, and was just handed my card- SO confused ? ! ? ! Oh, and I wasn't given a gym induction (I am certain this is against their own health and safety requirements). I HAD LOST ALL HOPE. They did not answer my calls, and everything was not fine. This subsequently put me off attending or using the gym. I took matters into my own hands and spoke with head office, credit control, and my bank. What a disaster. I think I'll stick to running and cycling! read more

Pros: Decent length pool. Hot spa and steam room. Large sauna. Plenty of cardo machines and resistance machines with individual headset adaptors fitted and LCD panels. Cons: Untidy, freeweights incomplete and some unlabelled, showers broken. Overall a good gym - go early in the day when its less messy. read more

Went to LA fitness in Highgate to see about membership - BE WARNED: YOU ARE SIGNING A LOAN AGREEMENT NOT A MEMBERSHIP AGREEMENT. Didn't sign up and couldn't feel less valued as a potential customer if they tried read more

Do not join this gym without reading their terms and conditions. Their customer service is the worst I have ever experienced in my whole life. They view their customers (not to mention their staff and suppliers) as cattle to simply be milked for profit. read more

After being a member of la fitness New Barnet for 5 years the last 18 months it really went down hill dirty,air con never working,so many power cuts which results in closure of gym,broken hairdyers, the list is endless. Myself and another member had to dry ourselves with tissue after showering as there were no towels.I think if Health and Safety ever visited the club they would close it down, on the good side I do find the reception staff and instructors very friendly and polite, just management need a good shake up. read more

After reading all the reviews on here I was really skeptical about going down there to have a look as I recently wanted to join a gym. Iv'e got to say its one of the best gyms I have been to before and I have been a member of Virgin and Esporta and visited various bodybuilding gyms in the past! The staff are great from as soon as you walk in and get greeted by reception, the gym is on a HUGE 3 floors with all the equipment you could ever need, it has top of the range spin bike room, 2 very nice studios with 60 free classes a week, the personal trainers are also the best I've ever seen in a gym and the atmosphere is brilliant! They even has 2 sunbed rooms, a massage/physiotherapy room, a beauty room, a hypoxi center and colonic irrigation center. What else could you possibly want? There are always 2 cleaners around cleaning away so its very clean and the interactive touch screen boards they have which teach you training programs and allow you to book classes are amazing! And on here people are sayying the showers are freezing but if anything I find them too HOT! that is my only problem with the place! DON'T LISTEN TO THE BAD REVIEWS, BEST GYM EVER!! read more

This must be one of the worst run health clubs in the South East, along with LA Fitness London Wall! Was a member for 2 years, now loving the Luxury of Nuffield City over by Cannon Street, which is like comparing a clapt out old metro with a brand new BMW! I will start with all the problems as there is many, no hot water, cold showers, unheated pool, spa pool that never works, mould and dirt in the sauna, dirty changing rooms that are the pits and are so dirty, the daft requirement to book group classes, having to wear a swim hat, broken lockers, out of date CV equipment, no free towels, no sky sports, broken headphone adapters. The place is dirty and needs a good old clean and is in dire need of an update. It takes them a month just to repair anything that goes breaks. The place is a very sad joke and needs taking over an operator such as Nuffield who know how to run a a health club. They are now send me email to rejoin at 20 quid a month, I would much rather pay 60 quid a month at Nuffiled City! read more