I stopped by here for back to school shopping. The associates in there were friendly and offered…read moreassistance to help us find what we were looking for which was awesome. Unfortunately we did arrive later in the evening so there wasn't much of a selection left to choose from. The value of the items were good got some black crocs. Went to checkout and the cashier was complaining how she dislikes kids and back to school since so many kids are coming in. I just stare at her while I have both of my kids with me personally I feel like she definitely shouldn't be telling her customers that even though my kids are older doesn't mean they didn't use to be a handful when they were toddlers.

Ok, so here I am, visiting from NJ, I REALLY need shoes, you with me so far? I needed help and I…read moreneeded it FAST..like this *SNAP*! So, here comes the manager, her name was Jen Villone, not only did she get me in and outta there in record timing with the best shoes you could EVER want to find, but the PRICES were OUTSTANDING! Her customer service skills are on point to say the least, cuz we dont have that in Jersey!! Hats off to you Miss Jen, many thanks from the Joisey goil!

I stopped into famous footwear the week before school started to get a pair of crocs for my son but…read morehis size was out of stock in all the colors. I was happy it wasn't a wasted trip because my daughter found a hello kitty book bag for $37 which the value of the book bag was worth the price to me. There were 2 cashiers ready to checkout customers out so the wait wasn't long at all. The associates in the store were friendly and offered assistance if needed. I would recommend visiting this store.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

been a shoe show shopper for a three years and their selection found good prices sales lady helpful…read more and friendly yes I will shop there again

First time visiting this store and I feel a little mixed. It feels like a liquidation store. There…read moreare name brand shoes and some generic looking shoes, some at discount prices and others with a discount sticker but seem like a regular price. But, my ocd was triggered cause everything feels a little scattered and messy. I went there looking to buy casual nice shoes for work but unfortunately the shoes that were decent looking didn't have my size and no employees offered any help.

The worst company ever. Bought shoes from this company $800. Got them after 3 weeks of waiting on…read morethem. Very cheap quality. Sent back to fix issues. Now I have been calling them for the past 5 weeks and they are ignoring my calls, email, and letters. This company should be shut down.

I'm not sure of the names of these employees as they never turned in my direction enough to get see…read moretheir name tags but it was around 3:45pm on Sunday Nov 9th, my 5 year old and I walked in and up to an employee to ask if he could use the restroom. She ignored us and didn't say a word and then there was another employee in the next aisle over who looked at her coworker (without acknowledging us) and said "I just mopped in there, it's probably wet." Again neither of them said anything to us for about a minute until I said "so can he use it?" With my son clearly next to me wiggling in distress and this lady who had not said a single word to me or looked in my direction said "well she just said she mopped it and it's wet" I stood there in disbelief for a second and said "so that's a no?" And neither one of them said anything to us. I walked out saying "wow you guys are really weird for that" I actually usually buy all of my shoes from famous footwear but I will never be stepping in this location and probably no other location ever again. They should not be retail employees.

The customer service here is great! My husband and I came in today while walking around lakeside…read morevillage and were greeted right away and asked if we needed any help. Super friendly staff and lots of shoes to choose from.

I am extremely disappointed with the way we were treated at this location, specifically by the…read moremanager Stephanie. While shopping, we simply asked her a basic question about size availability, and her response was shockingly rude and unprofessional. What made this experience even worse is that my toddler daughter was present, and Stephanie's behavior made her feel extremely uncomfortable and upset. No child--or customer--deserves to be treated this way for asking a polite, simple question. Customer service should be about respect and support, not condescension and attitude--especially from a manager. It's unacceptable and reflects poorly on the entire store. I will be reaching out to the regional manager to report this incident and seek a proper resolution. I hope this situation is addressed so that no other family has to go through what we experienced.

Establishment has large selection shoes very busy customers were taking shoes & leaving them…read more Employees were friendly & helpful

The mold smell is so bad I feel sorry for the people that have to work there. I think it's…read moreunethical and could lead to serious health issues with long term exposure. There were 3 of us that were inside for about 20-30 minutes and we all have scratchy throats and chest pressure. OSHA should really visit this store.

From the owner: Visit your local Belk! A department store destination for men's and women's clothes, shoes, beauty,…read morefragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options.

Not a huge selection but the help was awesome! A very nice young man helped with our shoes. He was…read morevery informational and did his best to point us in the right direction.

Seems like central Florida's best kept secret! They have the styles and colors my kids want in…read moretoday's Sneakers. Line is short and staff is awesome! Especially Gabby!