My experience with Laura and Premier Lactation Services was very positive. We had a variety of…read morebreastfeeding challenges including food allergies, lip tie, nursing aversions, long nursing sessions, biting, etc. Laura made me feel comfortable and supported throughout the experience. I really appreciated that Laura came to my home to assess us instead of having to travel anywhere. She brought the scale and watched a nursing session, assessed baby's latch, and took a comprehensive history. She was very kind and understanding and genuinely wanted to help. After this visit she followed up with emails and phone calls to check in on us. She was available for calls/texts/emails when I had questions. I really appreciated this continuing support when I was so exhausted and exasperated with the issues we were facing.

When my daughter had what we found to be dual lip-ties AND a tongue tie, I called my midwives…read moredespondent. They quickly recommended PLS and gave me the cell # of LC Laura within minutes. We had an appointment with her the next day-- on a weekend, no less! Laura, throughout my time with her, has been responsive and accessible. She diagnosed the ties and provided follow-up support in person-- and was accessible 24/7, it seemed like. I could text, call, or have her come to my house at the drop of a hat. I don't know how she does it! You and your bebes will be in excellent hands with her!! (Or any of her other co-workers, I'm sure). As I told her during our discharge, I hope to not need her services again with any potential little ones, but I am very thankful I know where to turn if I do.

I'm shocked that no one has written a review yet, considering the stellar consultation I received…read moretoday. From scheduling our appointment via email to the final minutes of our consultation, I found Hilary to be exceedingly warm, knowledgeable, and genuine in her desire to facilitate a path to success for her clients. I was also pleasantly surprised to find her presence and style of instruction to be so calming, a welcome trait considering the topic of breastfeeding can stir so much stress. She was patient in answering all of my questions, and went the extra mile in writing down the things I'd have trouble remembering. As if that were not enough, she made a point to assure me that she was accessible via phone or email after our session if I needed to troubleshoot anything. Because of Hilary, breastfeeding is now a more pleasant and (gasp) comfortable experience for me. A+!!

From the owner: In-home Lactation Consultation. Breastfeeding support just a phone call away.read more

Dalaney was a God send! On our first visit, my daughter didn't want to latch. Every time I tried it…read morewas a nightmare. She cried a lot! And my nipples were so bruised. With Dalaney tips, patience, kindness and love, she was able to help us and today I can breastfeed my daughter without pain or crying.

This review is long overdue- if I could give Dalaney 10 stars I would! Dalaney helped me…read morethroughout my breastfeeding journey with my daughter- starting with our first week home from the hospital through my return to work several months later. Despite having access to lactation consultants throughout my stay at the hospital, coming home was stressful as I was still having issues with latching and our daughter was not gaining weight. Dalaney was so easy to work with, and when she came to my home she immediately put us at ease, helping with techniques and guidance and working with us to set up strategies for success in the short term. I continued to consult with her virtually as I started pumping and had some issues with supply returning to work- without Dalaney I doubt I would have successfully continued breastfeeding. Dalaney is not only incredibly knowledgeable- her warmth and kind demeanor made me so comfortable throughout all of our consultations. She provided me both with the knowledge and the confidence to continue my breastfeeding journey. Thank you Dalaney!

I am a repeat client of Amy's and I cannot tell you enough of how valuable she is to have in your…read moreback pocket. As a second time mom, I didn't think I would need as much help this time around with Amy. I knew how to get a good latch, how to position my body and the baby, and felt confident that I only needed minimal visits, but baby #2 had other plans in mind. Baby #2 was born at 37wks and while that's considered full term, it's actually on the early side which causes a lot of complications with feeding. My baby had trouble latching and sucking because there wasn't enough time practicing these motor skills in the womb. This resulted in the baby not being able to transfer milk, even though my milk was coming in. Amy confirmed this with her before and after weighing from a 20mins feed. I was so upset and devastated, that we had to move quickly to formula feeding to get the weight up fast because baby #2 had severe jaundice and we were trying to keep from being admitted to the hospital for phototherapy. Unfortunately, we had to be readmitted and Amy coached me through protecting my milk supply, while formula feeding and getting baby's weight up. She also reassured me that this is just a blip in our breastfeeding journey and that we will get back on track when he's healthy and clear of jaundice. I ended up upgrading my package to the Luxe because of how important it was for me to get us back to the basics once baby #2 was in the clear health-wise. I not only was able to protect my milk supply while having to formula feeding for two weeks but I also needed support in making sure once I returned back to work how to maintain a sustainable stash without oversupply, as I did with my first. I am almost 3mo postpartum and baby #2 has a great latch, is thriving in all the drs appointments, and gaining weight beautifully. At my last in home visit Amy walked through our schedule to have a successful stash, pumping schedule, and ready for baby to start daycare and me to return to work. I almost cried when she as leaving because I've appreciated everything that she has done for me and my babies. Words cannot express how much she has meant to me. I am so thankful for her wisdom, support, expertise and care she brings with her to every visit. If you are considering a lactation consultant, get on her books!! She's your go-to-guru.

I had a baby less than two weeks ago, and I can already say that the most important decision I've…read moremade postpartum is hiring Amy. I found her through a friend who had an amazing experience, and I reached out in a panic on a Sunday when my milk came in and I had no idea what to do. Her insanely fast response time was much needed; I found out the next day that our son had lost more than 10% of his birth weight and to say that I was freaking out is an understatement. Amy came that afternoon and I immediately felt like I was in great hands. She taught me how to breastfeed comfortably, got me set up with my pump, did a weight measurement to see how much he was getting with each feed, and also helped get a plan in place to get my son back to his birth weight. After the appointment she has been incredible over text/Voxer and answers questions so quickly. Feeding a baby is so stressful but with Amy's knowledge and confident demeanor, she demystifies it. I immediately signed up for the luxe package and truly wish I did this before I delivered so I would have had a plan in place and didn't have to play catch up. Still I'm so glad that I reached out to Amy and probably would have stopped breastfeeding if I hadn't. She is truly the best and I'm so grateful to have her guidance for one of the most important pieces of my life!

I called looking for help as my baby was a week old and we were really struggling breastfeeding…read more Her latch was shallow and I was in major pain. Nipple shields weren't helping and I was beginning to feel so achey all over when I added in my c section pain. It was right on New Year's Eve or near and she wasn't available to meet with me, but she gave me some really useful advice right there over the phone and some other folks to call. It was just so nice that she took the time to speak with me and try to help-- I was a stranger to her but I could tell she could sense the exhaustion and worry in my voice. God Bless you Angela!

I am an exclusive pumper and I came to VA for work for 10 days- unfortunately my Medela faceplate…read morebroke in transit. My supply was dropping because it wasn't suctioning properly and I didn't have enough time to contact Medela. Gave Angela a call (after hours) and explained my situation on her voicemail. She called back the same day and came into the office after hours to help me out. She let me borrow a faceplate off of her pump. Not only is Angela an individual who saved my supply, she restored my faith in humanity ... a genuine lifesaver!

I'm a local postpartum doula and I love referring my clients to The Breastfeeding Center…read more One of my clients recently said Tri Jessup was AMAZING with her difficult case! Tri taught her a different feeding position (laid back position), and after that latching baby became pain-free and her cracked nipples healed right up! She was so happy. Recently one of my dear doula colleagues told me she had a great experience during her internship with The Breastfeeding Center. Becoming an IBCLC is a long, difficult process, but she said the Breastfeeding Center did a great job helping her improve her skills working under different providers. She passed the exam on the first try and she is now an IBCLC. So grateful The Breastfeeding Center is such an amazing resource for my clients and colleagues.

This review is primarily focused on the services provided by Tamika Harris, Lactation Consultant…read moreand Shelly Matthews, Lamaze Instructor. My family worked with Tamika on a nearly weekly basis for the first two months of my child's life. Tamika far exceeded my expectations and enabled me to achieve my breastfeeding/pumping goals. Prior to meeting with her, I knew very little about breastfeeding or pumping. She helped me to figure out how much to feed my baby and how often, how to pump, what flange size and nipple shield size I needed, how much weight my child should be gaining, how to heal my nipples, what questions I should be asking my pediatrician and ob/gyn, and the list goes on and on. She is literally a treasure trove of information and resources. She has been by far the biggest asset on my breastfeeding journey. She is compassionate, encouraging, and empathetic. I cannot sing her enough praises. In preparation for delivery, my husband and I took Shelly's Lamaze class. I found her course to be more beneficial than the services/information provided by my doula. Shelly helped us to understand childbirth from beginning to end. As a result, we knew what to expect and felt incredibly prepared. During my labor, my husband and I used many of the techniques taught in class. The Lamaze class was intense and full of relevant information, but Shelly makes it entertaining and memorable. I, especially, appreciated her technique of mentioning important concepts multiple times throughout the course. Furthermore, she is a great storyteller. I highly recommend taking the Lamaze course with Shelly. I have taken other courses with the Center, including Baby Care for the Breastfeeding Family, and Breastfeeding and Pumping. Unfortunately, I was highly disappointed in these courses and did not find them to be helpful. I would not recommend these courses at the Center. Instead, there are other places in the area that do a better job at covering these topics. Overall, I think the Breastfeeding Center has been an excellent resource during my childbirth and breastfeeding journey.

I had a great experience with this agency. I used them for night nurse help when I had my second…read morebaby. Even though the baby arrived one month early, Gerri, the owner, was able to line up coverage for me. I used help most nights until my baby was four months. They got my little boy on a schedule and I was thrilled with just about every nurse they sent (only one was not a fit). They have some excellent people and Gerri is a pleasure to deal with. I will definitely use them if we go for #3!

From the owner: Mother & baby Matters is a highly specialized and comprehensive maternal-infant-family doula…read moreservice in the Washington DC Metro area designed to support mothers and their families during the wonderful but overwhelming time surrounding childbirth, or adoption of a newborn. The goal of our program is to assist the new mother and her partner in creating a personally fulfilling birth and postpartum experience. Motherly care and guidance are provided by a professional staff of doulas, (pronounced Doo-la) a Greek word for those who mother the mother. These doulas can be either labor support birth doulas or postpartum (after the birth) doulas.

Faith and the NOVA team are truly first rate…read more Expertise is on pace with any doc we spoke to. The guidance and peace of mind was priceless. We cannot recommend them enough. Easily the best money we've spent in regards to the birth process. Joslyn has been a huge help with the baby at night and treats him like her own. She has offered expertise and little hacks here and there that have made a huge difference for us in getting acclimated as new parents (hello pace feeding). we only wish there were more of her! We feel so blessed to have found NOVA and confidently recommend them to anyone, even though we would selfishly like it if we could keep them for ourselves. God Bless!

EDIT: This company would rather argue their justification…read morethan just make corrections. My review remains with one agreed correction: 8 night nannies were not hired, we started the process of hiring 8 that fell through at different points like dropping contact/no shows. As an SBO myself I would never provide a negative review unless absolutely warranted. I did see another review where a customer allegedly felt Faith made some between-the-lines implications for leaving a review and I see where they would think that as Faith reached out to me about this review in a very threatening manner, stating they are noting this record and it may violate Yelps content/ privacy standards and apparently has asked for its removal. Yikes! *END EDIT Absolutely avoid this business at all costs. They have you pay your entire contract upfront - which is almost unheard of. The rate is nonrefundable, even if they do not provide you services. I'm out over $2k because we cancelled our contract early after 8 no-show night nannies. 8 times their employee either didn't show up or cancelled hours before. The last night nanny that called out day of service even contacted us saying that if we get a refund, she doesn't get paid. The company lied and exaggerated issues for no shows to make it more justifiably (as seen in the text attached). The nanny called us night of the accident saying she was fine AND she was on a flight for a trip the next day. Faith called it a "near deadly accident". Disgusting business dealings. Not only are they lying, but also putting them in such a desperate situation where the nanny is forced to reach out to the customer and guilt us to not taking a refund (second pic). We've since found another company to work with and they have been amazing, reliable, and professional.

Kim was AMAZING the entire step of the way. She provided knowledgeable recommendations and advice…read more My husband found her especially invaluable during the birth of our daughter. I had a very quick labor and things progressed prior to the midwives arriving at our home. Kim was so calm and reassuring. She helped tremendously with my pain management using various techniques. My husband and I both agree we couldn't have done it without her. I highly recommend her services to anyone.

I signed a contract with Nova Birth Services LLC in July of 2025. In order to secure the doula…read morebirth and postpartum overnight services, we paid a 50% deposit on both services totaling $3050. In November, I was diagnosed with severe preeclampsia and hospitalized. Due to my condition, I had to deliver my baby early via emergency c-section at just over 31 weeks. My baby is currently in the NICU. I wasn't able to have a prenatal in-home visit due to my hospitalization and was given very short notice of my emergency C-section due to my declining health. After my birth, I was put on magnesium, and my baby was sent to the NICU. My husband and I were both so terrified that the last thing I was thinking about was having my doula attend. I was afraid for me and my baby. I reached out to Shannon after my birth and asked if I could cancel the postpartum doula services because of the new financial strain of NICU costs/my hospitalization. She informed me that if I canceled the postpartum doula services, that both contracts would be void, and all services would be considered rendered. Remember, I did not receive a prenatal visit nor birth services due to my medical condition & hospitalization. The contract I signed stated that if the doula wasn't at your birth, you would be entitled to eight hours of postpartum services. Shannon explained that because I paid a 50% deposit on both services, none of the services were paid in full so I would receive nothing else moving forward. Although we had paid $3050 and the birth doula services were $2100, I would need to pay an additional $900 in order to receive the eight hours of postpartum services. She said I could "take it or leave it" and that she would not move money from one contract to another. I was shocked at her response. There was no solution offered where I could receive any services post-birth for the $3050 we had paid. More money had to be paid. This was literally the worst experience of my entire life, and I received no care or compassion at all from Shannon. She maintained that her responsibility was to her staff/business. During our phone call, I was talking about my hospitalization and she mentioned that all of her clients were hospitalized. I clarified that I wasn't hospitalized because I was giving birth. I was hospitalized due to severe preeclampsia and potential organ failure. Trying to work things out with her made a horrible situation even more stressful and terrible. She refuses to budge and maintains that we will not receive any postpartum services if we don't pay extra. My husband and I feel as though we have paid $3050 and have received nothing. We did not receive a prenatal appointment, doula birth services, or any postpartum care. Please see the last email I received from her.

First -- if you're on the fence about hiring a doula for your first baby, do it. And if you're…read morewondering who to choose, the answer is Shannon. As a first-time dad, I can honestly say Shannon was invaluable -- not just for my wife, but for me too. From the start, she made us feel comfortable, informed, and genuinely prepared for what was ahead. She has this calm, thoughtful, and considerate presence that immediately lowers the temperature in the room. Nothing ever felt rushed or overwhelming because she helped us understand what was happening and what our options were. During labor, Shannon was incredible. She didn't just support my wife -- she supported us as a team. She walked us through next steps, explained the choices being presented, and made sure we felt confident in our decisions. One thing that really stood out to me was how she helped me help my wife. She showed me exercises and techniques I could guide her through to ease labor and keep things progressing. That made me feel involved and useful instead of helpless, which meant a lot. After the birth, Shannon's support didn't stop. She came to our home for a postpartum visit and helped us process the entire experience. She walked us through what to expect physically and emotionally in the days and weeks ahead, what to watch out for, and answered all of our first-time parent questions without judgment. She even helped find us a pump -- such a thoughtful and practical gesture that shows how much she truly cares. Shannon doesn't just provide information -- she provides confidence. As new parents, that's everything. We felt supported, knowledgeable, and empowered every step of the way. We can't recommend her highly enough. If you're considering working with Shannon, you will not regret it.