I bought my home on December 2021 and my home still looks new. The building process was exciting! Max Thomson was my initial field manager but left to be with his newborn son (God bless him!). Thomson communicated often with updates and pictures of the building process and also answered questions as needed. He also introduced me to the field manager, Shane White, whom took over the project. Shane was also wonderful and shared the same level of communication with me. Both managers were personable, informative, and very professional. In preparation for this review, I took some time to think about any possible negatives about the built but I honestly had a very hard time finding any; however,I did find one tiny detail. I wish the toilet paper handle had been attached to the sink vanity instead of the wall in front of the toilet and instead of having a towel bar above the toilet, I wish it had been placed on the wall in front of the toilet. Thats it lol. I had to really dig for that one! I'd definitely recommend Pulte to anyone in the market for a new home. I have a friend that recently bought a house from a different builder in Orlando and her experience was horrendous! So I'm very blessed!! Thank you Pulte and field managers for doing what you do!! Great investment read more

i moved in my new pulte home about mid-year 2020. had a punch list of about 20-30 items. some were fixed, some were considered as "that's how we do it here" (it was bad practice and workmanship related to the wall outlets installation and painting, 3rd world finishing, low quality for me not acceptable in the US), others i had CS visit 3 or 4 times and they could not fix it. So, i troubleshooted by myself and fixed it. it took about 2 years to have it all addressed, but partially because there i was travelling during this time for about 10 months. so still over an year for fixing. but this is old story. reason why im writing this now is a most recent incidence. about 2 weeks ago the kitchen waste disposal failed. my nephew was at home while i was still traveling abroad. after i returned about 8 days ago i checked on the disposal, pushed the reset button and checked the hose for the air switch. but the disposal seemed to be shot. while looking in the cabinet i recognized a very light nick in the receptacle. unable to see anything i touched with the fingers to the backside of the cord, and recognized some damage, invisible to the eye looking from the front. so i moved my head all inside the cabinet forcing the cord by turning it in my direction, and what i found first shocked me. the cord insulation at the backside was cut, probably with a boxcutter, when the disposal was unpacked at the time of installation, all the way to the copper wire, exposing it completely to the wet environment underneath the kitchen sink, causing a potential fire hazard for several years now. considering this a hidden failure subject to a warranty repair or at least some courtesy treatment, i first contacted Pulte customer service by email. the lady responded pretty short and direct. no warranty, she indicated to contact the installer RT Moore for replacement. i tried to call her and she called back later. when i tried to explain my frustration about the findings and the case of a hidden failure with an imminent fire hazard during all this time, she started talking over me to the point that i had to ask her to give me a minute to explain. i felt i was treated pretty rude, like a kid, but in no way like a customer. at no point Pulte assumed that something may have been done wrong during installation or offering any assistance in working together with the installer to get it fixed to my, the customers, satisfaction. i then called RT Moore, the installer, and what a difference. the lady treated me as a customer, listened and offered to review my case with the supervisor. next day she called me back and offered free replacement (even with the initial warranty expired), what was then done 2 days later. Pulte: 1 star RT Moore: 5 stars read more

Pulte Homes - kitchen waste disposal cord cut to the copper. hidden at the cord backside. not visible from front. discovered after 3+ years in the house. - General Contractors Near Me - Riverview, Florida

Hi all. I would avoid Pulte Homes with every effort. I know there is always a degree of frustration with building a house, however, our experience has been like 5 months of dealing with a cheap, used car dealer. The house is getting ready for pre-dry wall inspection (was supposed to be first week of October), we have been dealing with large cracks in the block, they put one of the lag bolts through the main sewage drain in the foundation. They broke up the several feet of the foundation in that spot and then another few feet in an adjoining room for some reason. All of that during the middle of November, and nothing has changed since then. They have also not done anything about the construction folks smoking and just dropping the cigarette butts all over the house. In several places, the cigarette butts have almost caught fire and are leaving burn marks all over the flooring and framing. We have spoken numerous times to our Building Manager, and others above him. Nothing has been done. If any of you are interested in more details regarding a full list of the issues and actions, let me know. There are several builders in the subdivision, choose another. Building with Pulte is more heartache then it's worth. So now it's 4/9/2018, we had a number of unaddressed items the day of closing. I was going to refuse to close on 3/30/2018, but was talked out of it by Carl (Chuck) Spires at Pulte. I should have known better. As of this date nothing has been fixed, they have reassigned both of the managers they had working on our house to a different neighborhood and have assigned yet another person. Below is the outstanding list as of today: -- Still need extension cord for UC light in kitchen. -- Paint spills on pavers on porch. -- Yard is still terrible...can't walk without risking a fall due to lumps and spaces between patches of sod. -- Dead spots of sod in the lawn. (Large spots, not smalls ones that will fill over time.) -- Small spot of missed silicone between horizontal and vertical granite pieces to left of fridge. -- Silicone scribe molding and between cabinet and tub surround in master. -- Floodlights on the back of the house are very loose and swing a lot when the wind blows. -- Paint drips and smudges on the front doors and door glass. -- Drywall issues: -- 3 visible bulges/seams in the master bath, 1 in the back of the left master closet. -- Visible corner metal in the window of the game room. -- Corner metal seam on column in the master bedroom. -- Patch job where tray joins ceiling in the master bedroom needs to be redone/blended. -- Door to back bedroom still sticks, even after a screw was driven into door frame. Screw not covered/patched, and has caused a large separation at the 45 degree join. -- Door frame heights in front bedroom are mis-aligned. -- Wall switch for small bay garage opener doesn't work. -- Small garage door doesn't seal properly all the way across the bottom, mis-aligned. -- Still not convinced the epoxy on the garage floor was done correctly. I feel like I was told stories about it. Needs clear coat. -- Still have not received paint touch up kit we were promised. Other things to mention: -- Overall sloppiness of paint. Trim paint on walls, wall paint on trim. -- Window claddings have paint/drywall on them, promised they would be cleaned. -- Floors were filthy when we moved in. Dust on everything that was never cleaned off (same non-dusty fingerprints for weeks), though we were told the house would be clean upon signing. Keep in mind that during the month prior to closing, all of these items and more were presented and reviewed many times. They are not new. During that time, we also caught them removing tape from spots that marked needed repairs or fixes without fixing them multiple times. I have also been talking to other people in the neighborhood that have built with Pulte and having the same or worse experience than we have. Do yourself a favor, DO NOT build a home with Pulte in Starkey Ranch. @PulteHomes @StarkeyRanch @PulteGroupNews read more