I usually never write reviews, but as to what happened to methis week in this store, I have no…read morechoice but to write this.
I've shopped a lot in Hunting and Collecting before. They aren't the most friendly staff, but they always had good pieces from my favorite brands and especially Yeezys which you can only buy here around Brussels. So two days ago I went in to help find my sister-in-law a sweater for my brother as Christmas gift. I was looking around and found two pieces that he would really love so I took pictures to send to her for approval. Well while I was taking them, the sales associate (the girl with dark hair) kept looking at me with this attitude and 'what are you doing' face. I was like ok, nevermind I'll probably buy them so I didn't see the problem. While they at least should recognize me because I go in quite often and mostly also BUY! Then I looked at her and she stared at me doing this weird eye-contest of who has the best 'bitch look'. I asked her 'does it disturb you if I take a picture for my brother, he'd like it!' And she answered: 'well, you better ask first' with a horrible attitude. Is she delusional thinking that I would still buy something there after being threated like this? I immediately left. They just lost a loyal customer and I'll spread the word about how bad my last experience was. What you should realize: if you want your physical retail store to survive e-commerce, then make it a fun and positive experience for your customers so that they'd love to come back over online shopping. Well, I ordered the sweaters online and they are under the Christmas tree now! I got what I needed, but they lost a sale of €500. Too bad