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    Pulse Urgent Care Center

    2.4 (90 reviews)
    Open 8:00 am - 4:30 pm
    Updated 2 months ago

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    Attention employers & employees, If you have another option I advise you to pursue it. Skip to the last 2 paragraphs if you want to skip over the c/s experience. I came to this clinic 10/19 for a pre employment physical, TDAP & drug screen. To start, I got a bad taste in my mouth at check in. The young lady at the front desk was extremely short with me & got confused & flustered when I informed her that I did not need a mask fit test. She did not think I would be able to be seen if I didn't get it (because it was on my form) so she had to check with her supervisors. I finally agreed to do it just to get the ball rolling though that added to the STACK of forms I was given to fill out. Later, the other receptionist & someone from the back confirmed w me that I did NOT have to take it. The other receptionist was much friendlier & seemed experienced. The two women that facilitated my drug screen, TDAP & physical were awesome. The PA that conducted my physical was awesome as well. Unfortunately, my employment has been delayed because my company did not receive the results on time. I called multiple times to find out why the results weren't in and I was told they could not give me any information because my company paid for it. I left multiple messages with the manager Joy, I believe, who has not called me back & it has been almost a month! I left a msg with at least another manager or supervisor, (Karen I believe), and did not hear back. These folks RARELY answer the phone which could be due to staffing. The only time they miraculously answered is when I called to schedule the appointment... I will be escalating this matter to HHS as it is nearing 30 days & Pulse personnel has refused to provide my medical records to me. Diana & someone I believe named Thias informed me that they were not allowed to give it to me. Good luck!

    Blood on the sidewalks and door, notified the receptionist and nothing done about it 3 days later
    Allen S.

    Went in a few weeks ago for a sports injury and had a different experience than my original. Everyone was professional, friendly and the place seemed much more clean. I didn't have to wait long to be seen and the PA was really great, a little Asian gal who seemed to listen to me and was helpful with suggestions. I'll be going back to Pulse Urgent Care and I'm happy with my overall visit.

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    Page 1 of 3

    Ask the Community - Pulse Urgent Care Center

    Do they accept Medicare and supplemental insurance?

    Yes we are able to take Medicare and supplemental insurance.

    View All 2 Questions

    Review Highlights - Pulse Urgent Care Center

    Last time they sent me to SRMC and after CT, ER said the cancer had spread to my spine and pelvis.

    Mentioned in 2 reviews

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    Prestige Urgent Care - 2 broken bones + Dr. Curran's handiwork = 0 surgeries!

    Prestige Urgent Care

    3.9(79 reviews)
    3.1 mi

    I went to PUC when I was bit by a dog. I saw Vanessa Demoss who has seen me before. She is so…read morepatient and provides such excellent care in my opinion. She listens attentively and lets you get your questions and concerns out without making you feel rushed. She takes the time to answer any and all my questions never making me feel like I'm asking too many or I need to hurry up. She always explains why a certain medication will work better than another and not only that she's just very kind and compassionate. It makes me feel like I'm always in good hands. Also, I would like to say that Prestige urgent care is awesome. Anytime I've called the receptionist at the front desk have always answered my questions or if I had a question for my doctor, they gave the message to the doctor and got back to me just like they said they would. The medical assistance that have called me back to answer questions have all been nothing but wonderful. For this reason, I decided to join the monthly membership. I feel like I have a place I can go and take care of all my health needs in one spot, which is really nice. I've been to all the most urgent cares in Redding and I'm not trying to say anything bad about the other ones but for me and what I experienced I just feel like there's no comparison. They are more organized and efficient and have always provided top-notch Excellent care.

    4th time coming here, it was never a wait longer than 10 minutes even considering there was 5-10…read morepeople each time in front of me. I am not a annual member so my offive visit is like $100 or something vs the $25 co pay at other walk in clinics. Paying the extra money was always worth it when you are seen by a doctor fast. Today i got here at 11:24 and had one lady in front of me. 56 minutes later I am still in the waiting room. I will go to Hilltop medical next time and save 75$.... the front desk staff said they are shortstaffed of doctors... Either way, I am glad I dont pay 1000$ a year for a membership to still wait just as long as a walk in clinic for much cheaper. Very dissapointing

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    Prestige Urgent Care
    Prestige Urgent Care - Community Choice Award Winners!

    Community Choice Award Winners!

    Prestige Urgent Care - Very clean lobby.

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    Very clean lobby.

    Hilltop Medical Clinic - Toy for the kids!

    Hilltop Medical Clinic

    2.6(39 reviews)
    2.0 mi

    This clinic effectively refused to see a burn victim because he was from out of town…read more My friend sustained a bad burn at a gas station checking his engine. We drove to three different urgent cares (all closed) before calling Hilltop and making sure they were open. They told us to fill out an online form and that a nurse could help him triage from the car (because we were from out of town they didn't want us to enter). However, when we arrived, they changed their tune, saying they "may not" be able to see him and that they would have to decide. After begging a rude receptionist over the phone who ignored my friend's pain and made his urgent need for help about her ("I'm sorry sir I do t know who you spoke to before but you don't need to take it out on me!") Someone came out and told us to take pictures of the burn and email them, and they *may* be able to see him in 2 hours. Keep in mind he has a bad burn and is in need of immediate treatment. We decided to leave and seek help at a pharmacy instead. Who knew you could get better help for free from the staff at CVS inside Target than the people at a an urgent care clinic... The website says the 5 physicians started this clinic to help patients with minor emergencies. Looks like they strayed from the path. We were treated like second class citizens here. If your care needs are urgent, I urge you to reconsider seeking help from Hilltop.

    Waiting times are horrendous I was first one in the door when opening been waiting 2 hours haven't…read moreeven been brought back

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    Hilltop Medical Clinic
    Hilltop Medical Clinic - Hurt. In need of help. Treated horribly.

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    Hurt. In need of help. Treated horribly.

    Shasta Regional Medical Center

    Shasta Regional Medical Center

    2.5(99 reviews)
    1.3 mi

    On Saturday March 21, 2026, I walked into the Shasta Regional emergency room with chest pain. I…read morehave a history of coronary artery disease and eight coronary stents placed over the past 20 years. I told them this. My EKG and initial troponin were negative, and from that point forward I was invisible. I sat in the waiting room for four hours. No monitoring. No IV. No serial troponin draws. No cardiology consult. No one came to check on me. No one told me what was happening or how long I would wait. I was a cardiac patient with eight stents and active chest pain, sitting in a plastic chair next to everyone else. After four hours with zero treatment or communication, I left. The next day I went to Mercy Medical Center by ambulance. Within hours I was in the cath lab. They found a 99% calcified occlusion of my right coronary artery -- so severe that a balloon couldn't open it. The vessel cracked during the procedure. They had to use a cutting balloon and place a stent to save the artery. My troponin was zero. That means my heart muscle was starving but hadn't died yet. I caught it just in time. If that last 1% had closed while I was sitting in your waiting room with no monitor and no IV -- I would have had a massive heart attack in a plastic chair with no one watching. I understand you are understaffed. I understand the ER is busy. But a patient with eight stents and active chest pain is not someone you park in a lobby and forget about. If you don't have the capacity to triage a high-risk cardiac patient appropriately, you tell them. You facilitate a transfer. You do something other than nothing. Four hours of nothing nearly cost me my life.

    RUDE! Nice at first visit, but then WOW! You feel like YOUR a PAIN in THEIR behinds.Treating doctor…read morehas a gatekeeper that answers for her and even changes her mind for her even. She gets away with calling patients liars and even hangs up on them when they call to discuss the products that don't stick that they order from Prism. FYI

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    Shasta Regional Medical Center
    Shasta Regional Medical Center
    Shasta Regional Medical Center

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    Churn Creek Healthcare

    Churn Creek Healthcare

    1.6(12 reviews)
    1.1 mi

    The doctors and nurses are all great and helpful. I've had no problems at all! The doctor and…read moretherapist I see are both kind and understanding. Wouldn't change a thing about my time with the medical staff! - On the other side though, the receptionists or schedulers are/were not the best. I spent 2018-2019 trying to get an appointment. Got one in May for two months out, then a few days before, they canceled due to a vacation. Two more months, they didn't have my appointment in the system, even though I had the card and text to show them. Three more months out, my appointment falls on another vacation. By the time the next January came, I finally got in my appointment, and was told the person who had screwed up my scheduling just retired, so they couldn't do much, but were sorry. - Everything in scheduling has been perfect since then, but that nearly year of being bounced around by some soon-to-be-gone employee, when I had a legitimate health issue, was not ideal. I'd give a 5 star if it wasn't for that.

    I actually didn't understand why there were so many one star reviews until today. I was called by…read morechurn creek staff to come in on short notice stating my insurance was up to date and I was scheduled for an appointment in the morning I make it in for them to tell me rudely I don't have an appointment looking at me like I'm crazy I tell them what happened and they brushed it off and just said they can't do anything for me.

    Pulse Urgent Care Center - urgent_care - Updated May 2026

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