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    Pullman Auckland Hotel

    3.8 (21 reviews)
    PriceyHotels
    Open 6:00 am - 12:00 AM (Next day)

    Pullman Auckland Hotel Photos

    Recommended Reviews - Pullman Auckland Hotel

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    Beautiful lobby with a TV to watch sports
    Katie N.

    This hotel had such a wonderful location- within walking distance from the harbor, the Sky Tower and the Auckland Botanic Gardens. The lobby was so beautiful with a bar that had coffee, drinks and light snacks available for purchase. The breakfast was awesome- there were so many options and even dishes that were middle eastern, etc. It was neat to try new things (but if that's not your thing they have pastries, eggs, omelets, etc.). There was this wonderful employee (wish I remembered her name), who offered us coffee and pastries one morning before breakfast opened up, since we had an early pickup for a tour, and she was so accommodating. This is definitely a business-geared hotel. You could tell a lot of business travelers stayed here, and they have meeting rooms, a spa, and pool all downstairs. The room itself was okay. Plain and felt a bit outdated. It was spacious enough and quiet, which I liked. We had some towels with makeup stains on them, and the shampoo didn't lather very well so we had to ask for more. Our AC unit seemed to not work one night (I think we set it to cold), but after we turned it off during the day when we were out, it seemed to work again. I loved that the windows opened in the room so we could get fresh air in the evening. The front desk staff was alright- they didn't seem too welcoming and didn't tell us how to use the key in the elevator and gave us a look when we went back to ask. The parking attendants were phenomenal and so friendly! Definitely perfect to have at the front of the hotel.

    Queensize
    Ron R.

    First time in Auckland, and what a great little stay here at the Pullman Hotel. I was told this place was once The Intercontinental, which usually brings a four-five star rating. With that connotation looming, it appears that thought may just continue to be. In my opinion, it's the location that I dig. It's right next to the university; Which mean good food around the general vicinity. Time to Yelp it up y'all! Service/Registration/Concierge: Dropped off by a SuperShuttle, the bellhop immediately welcomed us and brought us straight to the front desk. We received service with a smile from Gemma as she checked us in. The concierges Stephen and Paris were also very courteous and helpful. They gave us all the information we needed to begin our journey. And also worth mentioning, the housekeeping. When I called, they gave me what I needed. Though one guy did give me a negative attitude, minus one. Room: ~ We stayed at the new residential wing of the hotel. I gotta say, this was well worth it. Though kinda pricey at $449 NZD per night, it's got a small kitchenette with microwave, stovetop/oven, coffee maker, toaster, sink, dishes, dishwasher, and fridge (stocked with candy and beverages). Complimentary snacks also hidden away in the pantry, and liquor above the microwave. The queen sized beddings and pillows were comfortable. The bathroom seemed clean which included a huge hot tub and stand up shower. Plenty of outlet switches as well. Overall/high/tips: ~ No real issues staying here. Kinda expensive, but expected. ~ If you need a 110v plug adapter or converter, call housekeeping. They'll loan you one or two. ~ They've got free wifi and towel heater! ~ Utilize the concierge as they may have the right connections.

    Pretty marble bathroom.
    Philip M.

    The exterior is a bit dated looking but still tidy and well maintained. We were assigned room 1024 which gave us great views of the harbor and mountains beyond. The room is clean and tidy with modern decor. The room size is in line with the price point and plenty spacious for two people. The bathroom has beautiful marble and updated fixtures. A balcony would have made this a five star rating. It appears that none of the rooms have a balcony. Free wifi is a plus but it is slow. The location is walkable to quaint restaurants and shopping. A fine place to stay in Auckland!

    Residences 1 King Bedroom
    Edwin B.

    Previously crowned the Hyatt Regency, this hotel was bought out by Accor Hotels and subsequently dubbed the Pullman. This explains its dated exterior, though the under-construction apartments adjacent to this hotel would have you thinking they're entirely unrelated properties. Due to weird booking schedules and the price discrepancy between leaving here the day before and the day after (almost $100), I opted to "splurge" for my last solo day in Auckland. I opted for the apartments, wanting access to the balcony and the updated interior. The apartments are accessible through their own lifts, either through an exterior door or through the front lobby of the hotel. Though this was a relatively recent addition to the hotel given the scaffolding and unfinished construction, a lot of aspects of the hotel seemed rough around the edges. There were random scuff marks throughout, the closet door was literally resting on the carpet and had to be yanked open, and the glass frosting on the nightstand was splotchy. Compared to my previous two hotels, however, the rooms were enormous and the bathroom and amenities were fantastic. The gym was located on the bottom floor and was directly connected to the spa. On one hand, having an entirely dedicated floor to the gym/pool means that you're not going to have a half-assed knock down some hotel walls and throw in some equipment arrangement; on the other hand, it means that the gym is not open 24/7 and closed daily at 10 PM. While I didn't have the opportunity to check out the gym, the pool was relatively clean - they don't use chlorine - and minimalist. So minimalist, in fact, that there were literally three pool chairs. I found some hooks on the wall and threw my towel on there because I had no other options. Overall, the whole gym and locker room felt like a slightly more upscale city gym. This is at the point in the review where things go downhill - literally. This hotel is perched on top of a hill so even if you don't like walking you'll either have to hike up or hike down unless you take a car everywhere. I checked in to this hotel with an orange carry on and a North Face duffel bag on my shoulders and by the time I hiked almost a kilometer (half a mile in freedom units) uphill I looked like I was ready to check into a hostel. But the truly unforgivable part of this hotel - so unforgivable I'm going TO TYPE THIS IN CAPS LOCK - is the internet. As a guest to a "5 star" hotel located on the outskirts of the CBD, you're allotted FIVE HUNDRED AND TWELVE KILOBITS PER SECOND. If you want faster speeds you'll have to pay them $10. This is borderline extortionate and completely asinine for 2018 standards. You'd think I'm exaggerating and bitching about internet while on vacation, but 512 kbps translates to 50 kilobytes per second. I speedtested and I scored an even lower 260 kbps internet speed. If you want me to put this in relatable terms, you cannot stream YouTube even at 240p. I was OK with 144p and even that started buffering. Basic web pages barely loaded and at some point I gave up altogether. But why don't I just pay more for internet? Because this is not Spirit airlines and a 5 star hotel should include basic amenities into the price. Also, I'm here less than 24 hours. Imagine my surprise when the next day came and I boarded the very convenient SkyBus to the airport and discovered better internet speeds. A moving bus with Free WiFi has same or better speeds than a 5 Star hotel. Never thought I'd imagine the day.

    Gorgeous bar to the left of the lobby
    Joe Y.

    Stayed here for a tradeshow and was impressed with the restaurant, bar and of course the room. Full bar selection and a great bar and restaurant menu. The room had a great shower, comfy bed, air conditioning and amazing view from the seventh floor. I was especially impressed with the concierge service. It was my wife's birthday and concierge arranged a special cheese cake with happy birthday written on it. They also brought some sweet treats to the room for her. They went out of their way to help me make her birthday special.

    Shelly-Ann S.

    We stayed here on one of our city escapes and while not as luxe as some of the other hotels we've stayed in, it is generally just as expensive. The five star hotel bar is set pretty high in Auckland by The Langham, Stamford Plaza, Hilton et al, and the Pullman just isn't at the same level. There's nothing wrong with it, there's just not much in the way of wow factor. Also the service here is majorly iffy, especially in the Club Lounge. Part of our deal included access to the lounge so we decided to pop in for a nightcap after dinner. The lounge was still 20 minutes away from closing but the attitude of the staff member on our arrival was visibly unimpressed. Once he had got our drinks he started to pack away the food - still a good quarter hour before time. He so completely lacked any service skills I have no idea why they thought to give him a job, let alone in the VIP area. Anyway we pointed out the time and asked him to put it back which he grudgingly did. Unfortunately this kind of thing sours the total experience and The Pullman needs to up its game - the facilities are fine, if a little ordinary, but all around the service is average and below.

    Phillipa P.

    We came to the Pullman for a work conference and I was completely blown away by how great it was. We spent most of our time in their Princes Ballroom, which was amazing. The décor is luxurious, but modern and we felt really special being there. What got my attention the most was that wherever you went the staff were always so accommodating and helpful. They went out of their way to help us and make sure we were all ok. We also received catered food and drinks that didn't disappoint. On the lobby level there's a full bar, restaurant and lots of places to chill out. I can't wait to go back and actually stay there, especially to check out their spa!

    Bar area

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    It was a very nice stay. The hotel staff did everything to make my stay pleasant. I especially enjoyed the swimming pool and saunas.

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    7 years ago

    Horrendous management. Hotel itself is a bit run down. Overpriced for what you get. Location is so so. Many better alternatives in Auckland.

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    Review Highlights - Pullman Auckland Hotel

    (Which is surprising, btw) But I did stumble upon the Pullman - I looked at photos and reviews and it seemed like a good spot.

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    Hilton Auckland - Guest room

    Hilton Auckland

    (48 reviews)

    $$$

    Viaduct

    We have such mixed feelings on this hotel. We stayed for four nights…read more The hotel itself is very nice - clean, modern and beautifully appointed. The rooms are also very modern, well appointed, well maintained and spacious. Then, there is the location. It couldn't be more perfect, with great nightlife and the cruise ship harbor RIGHT THERE. And the views! The views of the harbor are spectacular! The staff at the hotel is so polite, anxious to please and cheerful. You like them instantly. The problem is that none of them communicate very well in English, (surprising, given that this is an English speaking country), and they are just not very good at their jobs. We had requested an early check-in and, when we arrived, they noted that, told us our room was ready and "just needed inspection" and to have a seat. They would text us when the room was ready. Great news! We had not really expected that they could accommodate our request. Well, we sat for over 4 hours. We checked in, several times, but tried not to be pests. In the end, it turned out our room WAS ready, but the desk forgot to text us . . . giggle, giggle. Then, there was the completely incompetent concierge. We asked about dinner spots nearby. We were a short walk from the major harbor nightlife area . . . as we found out later . . . and he never told us that! We'd just arrived. How were we supposed to know? We asked about a restaurant we had seen as we entered the wharf. He didn't know about it, but told us he would make a reservation for us and to please let him know what we thought about it. When we arrived that evening, they were closed for a private event and had no record of a reservation. He clearly never called. We often enjoyed cocktails or beverages in the beautiful hotel lobby. You had to point out what you wanted from a menu . . . and forget about extra requests like "a lime" . . . because the very pleasant cocktail staff did not understand what you were asking for and had no idea about normal cocktails. Having made these observations, I have to say that we had a wonderful stay and were pleased with our hotel choice. You just have to have the right expectations. And, the "Opera in the Lobby" was a really nice touch!

    We loved our stay here. The location was perfect to walking to great restaurants and catching…read moreferries to other amazing places. Our room had a huge patio overlooking the harbor. The bed and pillows were very comfy. Cleaning service visited daily. Our room was clean and had ample space for our luggage. The shower was super hot. We loved the staff. I'm not sure I have the name right, but it might be Yoso, he was the main desk person - he was amazing. So welcoming. He gave great tips on local places. When we forgot our key, he quickly got us access to our room. Fantastic service. We ate breakfast each day in the Fish restaurant. Excellent food and service. Great stay.

    M Social Auckland - 1st day was Easter Sunday. Had to be up for the sunrise

    M Social Auckland

    (20 reviews)

    $$

    Viaduct

    Location and views alone are 5-stars. Booked my trip back in December. To gain more airline points,…read moreI booked the hotel through the airline portal. After reviewing the map of the Auckland central business district (CBD) and where the Sky Tower was, I knew I wanted to stay by the harbor, with a view and reasonably priced. That's when I came across M Social Viaduct Harbor. From Google Maps and looking at YouTube videos, the hotel was in the midst of it all. My first encounter with them was a few weeks earlier when I learned that M Socials last check-in time was midnight. Unfortunately, because my flight was schedule to land at 9:45 pm, having to get through customs and waiting for Uber, we'd be cutting it close. So I emailed M Social and they assured me that we could check-in after midnight, no rush since they knew how long customs could take. What a relief. When we got there, a little after 11 pm, I was told our room was upgraded to the 12th floor which is the highest floor. I was told "The harbor view is great up there." And it is!!! All the rooms face the harbor and all rooms have a view!!! The higher you are the better the view. And when we got to our room, we had a signed card from the employees along with Easter candy because I didn't realize it was Easter weekend when I booked our flights. The room was clean with modern and youthful aesthetic. And the price? I can't believe it is one of the least expensive hotels along the harbor. It was between $129 - $189/night. Of course, Weekends are higher price. And, laundry is free. We just had to pay for laundry detergent. No dryer sheets in Auckland, though. People in NZ said I had an American accent. But they're the ones with accents... lol. Auckland is also a melting pot. The front staff were mainly Filipino, Vietnamese, and Chinese. So they had their native accent along with the English accent. But everyone was so kind to us. And they have a restaurant that is open for breakfast, lunch, dinner, and late night socializing. Although we only had apps and drinks, the food was really good and non-alcoholic drinks were refreshing. As much as I want to gatekeep M Social, I also want to praise the staff members and hope everyone can enjoy your time staying at this wonderful establishment.

    Great front desk staff. Well situated, easy to get around on the lime scooters, right by The…read moreviaduct & Silo areas. Also close to the ferry buildings great spot decent restaurant Beautiful room a harbor view

    Grand Millennium Auckland - Bathroom

    Grand Millennium Auckland

    (27 reviews)

    $$

    Auckland CBD

    Decided to escape the summer heat in Hawaii for a beautiful winter wonderland in Auckland. We were…read moreonly visiting for a few days. Decided to stay at Grand Millennium because of the price and location. Everything was very easy to walk to and convenient. The staff here was very friendly. I loved how comfortable the bed was. My all-time favorite thing about this hotel was the bathroom. Because it was so cold outside, it felt amazing to come back and soak in a nice hot bath. I did have an issue at the end when checking out. The billing they provided me was incorrect. But after contacting the hotel the bill was corrected.

    Getting off the Holland America cruise ship in Auckland I was sooo sick, not sea sick, multiple…read moreupper respiratory infection sick. I hailed a cab which wisked me and my luggage to this lovely location with the nicest front desk staff who worked diligently to get me to a room as quickly as possible. Let me add here I was at the hotel at 9:30 AM and the room availability was 3:00 PM. Yes, I actually planned to check in and leave my luggage to tour the city....best made plans, I didn't plan on getting ill. It did take a couple of hours but I ate a great breakfast, drank several cups of coffee, a liter of sparkling water and tried my best to remain in an upright position in the lounge. The concierge tracked me down and escorted me to my lovely room before noon. I was pleasantly surprised by the furnishings and quality of the hotel, don't get me wrong I don't do cheap by any stretch of the imagination, but I assumed the first available room wouldn't be the one I reserved. Great king bed, soft pillows, huge TV that I never used, desk, bar, refrigerator, hot water pot....bathroom with a huge soaker tub, separate shower, double sink...I was impressed. Then I started reading the room service menu....oh yeah I was thinking I could camp here and never leave. Since everything converted to NZD from USD the prices were cheap by Hawaii standards. The restaurants and room service were top shelf. The staff from concierge to bellman were fantastic. The check-in staff were awesome. This hotel is five star all the way.

    Four Points by Sheraton Auckland

    Four Points by Sheraton Auckland

    (21 reviews)

    Auckland CBD

    This stay was a reminder that you don't need over-the-top luxury to get everything right…read more The location is spot-on, just off Queen Street, close enough to walk everywhere but far enough to escape the constant buzz. Sky Tower, great food, shopping, and transport are all within easy reach. The room was immaculate, modern, and incredibly comfortable. The bed deserves special mention, excellent sleep every night. The room was impressively quiet given the central location. Everything felt thoughtfully designed and well maintained. Service really stood out. Staff were consistently friendly, professional, and genuinely helpful, from check-in to checkout. It felt welcoming rather than transactional, which makes a big difference. This hotel excels at the fundamentals: comfort, cleanliness, location, and service. No gimmicks, just a well-run operation that delivers exactly what travelers want. A flawless city stay. Comfortable, calm, and perfectly located. I wouldn't hesitate to stay and again and would confidently recommend it to anyone!

    Terrific experience - staff were in their game every single day - cheery, attentive, and helpful…read more The restaurant was well staffed and breakfast was delicious. An advantage of staying in a hotel with no pool - fewer children running loose, yay! The views from our room on the 19th floor were exceptional. An easy downhill walk to the ferries; many diverse food options nearby.

    The Boatshed Hotel - View from the Boatshed down to Little Oneroa.

    The Boatshed Hotel

    (3 reviews)

    $$$

    Where to start! The room was perfection. We originally wanted to stay in the boatshed accommodation…read morebut they upgraded us free of charge to the bridge room-- which was absolutely incredible! The view was simply unreal. The accommodation itself was cozy and huge, with your own fireplace! From the bed and pillows to the lovely bathroom, it was also perfectly thought out, efficient, and just want you need on a quick two day holiday. The staff was incredible and amazing to chat with. We enjoyed speaking with every single employee who takes pride in what they do at the boatshed. The food was also perfect, the first night a lamb dinner was perfection, and the best thing we've eaten so far. Breakfast included was a cherry on top. The proximity to the beach is unbeatable and we enjoyed a swim early in the morning before we checked out-- a completely empty beach too! Plus it helps that the boatshed supplies you with the beach materials you may need as well. Lastly, I had a painful bike accident and when I got back to the boatshed, Barbara was quick to assist, giving me antiseptic and calling the local medical center for me. They truly care about their customers! I can't wait to come back again. Thank you Jonathon for a lovely stay!

    Welcome home to paradise! From the instant you arrive, you are met with warmth, comfort,…read moreattention, a gorgeous view and delicious food. Rooms are beautifully appointed and probably the most comfortable bed EVER. The staff all go all out to make your experience the best. Be sure to also ask to be connected with Chris for driving, wine touring, etc and you'll have an experience you'll smile about for the rest of your life. Can't wait to come back!

    Pullman Auckland Hotel - hotels - Updated May 2026

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