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Puerto Costa Maya

3.5 (18 reviews)

Puerto Costa Maya Photos

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Port
Jerry C.

Seriously the worst Caribbean port I've been to and I've been to many. There is nothing to see here walking off a cruise ship unless you are on a paid excursion. The cruise port shop complex is full-on old school fake built just for tourists getting off to say they've been to "Mexico." Plus you won't be getting Mexican prices, as these shops are higher than other Mexican ports or tourist towns. There are so many other ports Virgin could've chosen!

Map
James A.

The cruise port of Costa Maya, Puerto Costa Maya has a modern tourist mall with saltwater pools, and swim up bars. My brother and I visited this port multiple times during our back-and-forth cruises from Galveston. The port can handle 4 cruise boats at the same time. On our first and second week, it was 3 boats. (NCL Escape, RC Harmony of the Seas, and Holland Eurodam for the 2nd week). Third week it will be 4 (RC Mariner of the Seas, Carnival Jubilee, MSC Seascape, NCL Encore). Even with three, the shopping area was very crowded. Being able to handle 4 boats of this size, means the pier is very long. Just to get to the village entrance probably takes 10 minutes of brisk walking, and then another 20 minutes to get through the crowds to exit the port. There is a trolley car that runs from one end of pier to the entrance of the port village. No fruits and other fresh foods are allowed off the boat, and there was a food-sniffing dog as you entered the shopping area, making sure that was the case. Your cruise card is necessary to get through the various security checks. It is recommended that you have a government issued picture ID with you, though I never had to use it. Tip: The path between the exit and the village entrance is long and windy, making you take the absolute longest way to pass by as many shops and restaurants as possible. It wouldn't be that bad except it is very crowded, so navigating it is slow and requires time and patience. One way to shorten it a bit is to go through the gelato shop (Amorino): it has two entrances one going towards the exit and one going towards the ships. It's a popular shortcut: as we were eating our ice cream at the shop, we saw plenty of people walking right through. Everyone has to walk through the large duty free shop fronting the pier. Prices here (as other shops at the port) were high. My brother (who has been to Costa Maya more than 10 times) told me that similar crafted items can be purchased just outside the port area from local merchants at significantly lower prices. They had a good selection of spirits (just for Glenmorganie, they had 4 varieties, though not the one I was looking for), but prices seemed a bit higher than on our actual boat. One free attraction are the Papantla Flyers, four men who performed a spinning aerial routine, starting on top of the 30 meter pole, and then slowly rotating down (13 full iterations), hanging from ropes that flare out using centrifugal force. The ceremony is called 'Danza de los Voladores' (Dance of the flying men), and is a fertility and rain ritual, that has been going on in Mexico for hundreds of years. On our first week, we took a taxi to the nearby village of Mahahua to enjoy a leisurely day at the beach (this still requires walking past all the shops first). On the second week, we explored the port area, watching the flyers, and stopping for ice cream and free wi-fi. Will update this review if we decide to leave the port area into the city on our final stop next week.

George C.

Great cruise portwhere you have to walk for about a mile on the pier to get to the terminals and go outside to get any tours not provided by the ship. Luckily my wife was able to get the tram back to the ship. If you aren't taking any tours, my advice is don't go outside of the terminals. It's pretty sketchy. The terminal has everything you need. Gelato, restaurants, several pools and bars and lots of shopping. You can take your passport and get it stamped, and even get a secluded spot near the water if you want.

Reshonda S.

What a fun port! I'm new to cruising, but from the 3 ports we stopped by, including the Cozumel port, this seemed to be the one with the most entertainment and peace. There a swim-up bar, restaurants, and shops right off of the boat.

You can walk up these steps
Kay O.

There were a number of shops and places you could go within the walls of this particular port. There are also a number of excursions you can go on if you talk to the right people and if you have cash, it's a little easier to negotiate. We were only at this port for three or four hours, so we didn't do an excursion. They were a bunch of shops and I was a little disappointed to find their "Mexican coffee," was actually just a Starbucks! I actually thought it was going to be something authentic too Mexico, or a particular type of coffee that was locally grown not Starbucks. Sadly, you cannot go in any of the water that's nearby and the community pool looked like it needed to be treated! It had a weird murky sunscreen or perhaps urine in it and the dolphin pool looked better to swim. Lol I did not go in the water!!

Darren N.

Really nice port and they are still expanding it. There are 2 pools and if you purchase a drink you can sit in the pool chairs. There are more than enough places to find a drink and get something to eat. It can get crowded if more than one boat is in port but overall it's nice. There is also a dolphin experience right there at the port. $139 per adult and $119 per child and last about 30 mins.

Signs you'll see as you exit the pier
Courtenay O.

Last time we were here we did not spend much time in port. In fact, twice before we had excursions to 2 different Mayan temples that were fantastic. Today, we just got off the Serenade of the Seas, looked around, and got back onboard an hour later. Like all the other ports we've visited this week, vendors are hawking their wares, enticing people to come in and buy. Prices are different all through the port. One place has 4 tee shirts for $20. Another had 8 for $20. But they are thin material, and with Costa Maya on the front, you also get a lizard or boat or something else. When I asked if I could get 2 for $10 or 4 for $10 both places said I'd have to pay $10 each if not 4 or 8. Really?? The beach/lagoon area in the middle of all this commerce is busy with people buying drinks to enjoy the area. The flamingos are nearby, and quite photogenic. Other spots to take photos are the big concrete painted gator head, a huge staircase leading to nowhere (I didn't climb it - maybe it does go somewhere) and the sign COSTA MAYA as you leave the pier (that's where we posed). If you happen to come here, get an excursion. Or just look around and you might find something inexpensive to bring home. We did neither. Just walked and looked today.

The coastline - VN
Vince N.

This port should be removed from all cruise ship itineraries. From afar, it looks like a sight for sore eyes civilization in the middle of nowhere. Up close, it's a tacky and fake Disney-like village full of touristy junk shops and overpriced restaurants. There was once a Hard Rock Cafe here but it survived for just a year or so before shuttering. There is a hotel here, I believe, with a playful pool that'd fit in at any resort. It's just an oddball place with good intentions but is slowly failing. We booked tickets for a "Costa Maya Triple Play" shore excursion via Celebrity Cruises that started with pick up at the port, a van ride to the "jungle" for a bike ride, cenote "swim" then a paddle boarding lesson at nearby Mahahual beach. The bike ride was fun, though we got bitten by all sorts of flying insects. The cenote "swim" was more of a dip into murky, disgusting waters. The Mahahual area was definitely worth seeing as it offered hotels, restaurants and beach activities where some of us partook in the paddle board lesson. But, be prepared for ripe and offensive smells as the indigenous seaweed is very prominent, everywhere. OVERALL: Skip the port. Fly in, drive and stay in the Mahahual Beach area.

Clarissa K.

Our cruise ship stopped here. Next time I will either pick a cruise that does not go to Costa Maya or at the very least not leave the Port Terminal. Prices here I found to be much higher than Cozumel. We made a stop at the drug store for much need Aspirin 800 milligrams. Also my hubby wanted a skull head with his favorite sports team NE Patriots painted on it. Well after much searching we found two one for him and one for a gift. After much negotiations we got two for $35. That is the trouble with this place you wouldn't think you would have to go back and forth on price but you do. Anyway this pier looks like a shopping mall back home. If you must have a souvenir get off at your on risk otherwise I strongly suggest to book all your outings through the cruise ship they know what they are doing and will keep you safe.

Why not? Piña colada time
Yami D.

The place was beautiful the reason for my 3 starts was because the little stores will rip you off with fake items. I bought vanilla extract that was super little and expensive and according to the sale lady it was pure vanilla when we got home it has no flavor and it doesn't even smell like anything. I also bought a "leather" ankle bracelet and and it broke immediately the day after and lastly for those who drink the piña colada They use the fake syrup it's tasted like crap. DONT BUY ANYTHING HERE I promise if your next stop is Cozumel EVERYTHING is WAY CHEAPER and you can even negotiate the prices better. I PROMISE you Cozumel is the place to buy!!!!!!!

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Review Highlights - Puerto Costa Maya

“The fun thing I like to do is walk a few steps out of the port and take a picture at the old Mayan ruin replica.”

Mentioned in 12 reviews

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Jamie's At The Blue Reef - Shrimp ceviche with nachos

Jamie's At The Blue Reef

4.9(29 reviews)
2.6 km

Feels like a place where you feel 'special' because you are in the know. Jaime's at the Blue Reef…read moreis a restaurant the offers an AYCE food/drink experience on the beach at Costa Maya for $61 for a day pass per person (if you contact the business directly). It also includes free rental of canoe or paddleboard (which we did not take advantage of). They only have a certain number of slots per day, though on our day, there were plenty of spots still open. My brother and I spent a half day experiencing their hospitality on a port day from the Harmony of the Seas, and it was great, exceeding my expectations. My brother was able to book directly with them days before. Once off the boat, we took a taxi from the cruise port for $5 a person. It was .about a 10 minute ride, going through very bumpy and potholed roads. We got dropped off in a rural area, and it's definitely an island vibe in the area. Blue reef is the hotel which the taxi driver knew and routed towards. Once we checked in at the hotel, we got the choice of shaded loungers closer to the water or a bit further back (good to bring a rented towel from the boat). The beach in back of the hotel has palm trees to provide shade, and the water is extremely shallow, protected by a man-made barrier . It's a public beach, so a lot of vendors initially asking for purchases, but after enough 'no, thanks', they left us alone (though new ones popped up during our stay). It wasn't so busy, so our waiter/beach attendant came by pretty often to check on us. The first order of business was to get the wi-fi password, and the wi-fi worked well throughout our 4 hour stay, letting me catch up a bit. Of course, we started with drinks, so off the focused menu, got two mojitos. They were surprisingly good...served in cheap plastic mile glass, but had plenty of fresh muddled mint...tasted really good and I probably had too much. Also towards the end of our stay, got a mango margarita (served frozen, but done so a bit melted, preventing a brain freeze) and a tequila sunrise. Both were well made, with a decent amount of alcohol. As for food, we ordered a lot off the menu and everything was decent to very good, especially since it was served to you beachside in small portions. The corn tortillas were fresh, home style, thick and greasy: perfect for the various dishes that we ate with them. Nachos had choice of chicken and beef, and both proteins were excellent: good flavor, cooked over a flame. It also used nacho cheese, and a good mix of diced onion and cilantro. The quesadilla used good flour tortillas, intentionally cut into very small squares for sharing, and used the same good meats. I had to try their shrimp ceviche, and definitely better than i expected, with good mexican white shrimp and a good mix of lime juice and tomato/onion to bring out the flavor. Recommendation is to keep ordering every time the server comes back, until one is satisfied. The friendly service was excellent, with Roberto (main server) and Chucho being the two servers with Ale being the bartender, who made the excellent drinks. One can definitely get much food and drinks as wanted in the shade, and with the constant excellent weather, a really great way to spend the day if coming in for the day on a cruise.

I had such a nice, chill day at Jamie's At The Blue Reef! If you're looking for a spot to just…read morerelax and enjoy the ocean, this is definitely it. I loved the beach loungers, they were so comfortable and made it easy to just hang out all afternoon. The whole environment is super laid-back and exactly the "vacation vibe" I was looking for. I was also really happy with the prices. The drinks are very reasonably priced, especially for being right on the water, and the mix of Seafood and Mexican food was great. It's the perfect no-stress spot to grab a bite and a cold drink while soaking up the sun.

Photos
Jamie's At The Blue Reef - View from lounger of ocean

View from lounger of ocean

Jamie's At The Blue Reef - Fish tacos

Fish tacos

Jamie's At The Blue Reef - Cold Sol BEER!

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Cold Sol BEER!

Hayhu - So comfortable and relaxing

Hayhu

5.0(2 reviews)
2.6 km

Like having your own private beach complete with top notch service and great food…read more The place is run by Paraguayan so the food is more steak centered than other places in the area. You'll have a choice of all sorts of cuts from filet mignon to picana, I got the arrachera that was juicy and well seasoned and came with perfectly cooked grilled vegetables. The kids had tacos with chimichurri and fries that looked great too. There is also lobster and grilled fish as well as many vegetarian options. Prices for food are a little higher (think 10%) than on the Malecon, but the location more than justifies it. Private, with beautiful green vegetation, great sea views and modern facilities. The sea is more open than in town because the reef is not continuous, so there are waves and weeds and the sea is less clear than in town, so different experience. Also the waves mean there are options to kitesurf for those so inclined.

I stumbled on a review of the Hayhu beach club by accident and I was determined to stop by there…read moreduring our cruise on Royal Carribean. It's not an excursion destination that the ship offers and that's what attracted me. I can't put into words how amazing the afternoon was that we spent there. I reserved through a gal named Natasha and she made sure our pickup and massages were booked. Also she handled our deposit and readjusted our taxi time pickup since our ship was late docking. I can't say enough about our driver Gabriel either! He's very knowledgeable and offers several different options for an island visit if you are staying in an Air B&B. Finally our day couldn't have been more perfect without our server Roque (Rocky) He catered to our every whim and was the Cherry on the sundae. Oh and make sure to get a massage on the beach. I would love to visit Hayhu again and it will always be one of my favorite vacation memories.

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Hayhu
Hayhu - Kayaks Available

Kayaks Available

Hayhu - Kiteboarding Zone

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Kiteboarding Zone

Puerto Costa Maya - beaches - Updated October 2026

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