Public Storage is a nationwide bait and switch operation which engages in deceptive business practices with its customers. For example, you cannot trust consumer ratings on the company's website which are all collected on the first day of move in and curated by the company to publish only the most positive of reviews. You will note that there is no way to publish an independent review of Public Storage on its website after the first day of move in. Beware of reviews posted on Yelp and Google reflecting satisfaction with the first day of move because the company facilitates their placement. There is also great similarity in all of their five star reviews raising questions to whether they are generated by individuals employed or hired by Public Storage to place them. Concentrate on reviews of Public Storage over the length of the rental experience. I am a deeply dissatisfied customer particularly because of Public Storage's bait and switch pricing practices. Without stating so, the company lures you in with a rental rate that is superficially reasonable. There is no opportunity to sign an annual contract or to lock in a long-term rental rate. In what I understand to be standard practice for this company, the company arbitrarily announced a 35% rent increase six months after I rented my unit raising my bill from $281 to $381/month. Public Storage claims the rent increase is due to supply and demand as well as seasonal price changes. This is a blatant lie. They publicly advertise on their website an identical unit to mine for $189 a month, a teaser rate to trap their next victim. Instead, the rent increase is calculated to squeeze as much extra income as possible out of the renter while still making it uneconomical to hire movers to change to a different facility. In essence, once you store your stuff with them, they have you over a barrel and exploit that mercilessly. In another scam, your homeowner insurance likely covers your storage container. But Public Storage does not tell you that in advance. When you arrive with your stuff, they will not let you move in unless you buy insurance from them. Did they tell you that you needed to bring a copy of your insurance? No, they do not. When I objected to these practices, I was told they did not care. I would suggest you take your business elsewhere. read more