I called to inquire if this center would be a good fit for my needs. After answering numerous, detailed question, I was told they would forward my information to the correct personnel & someone would call me the follo day. Four days later, after having received no call from them, I left a message asking if someone would please contact me at their earliest convenience. The following day, I received a call from "Dee, office administrator", stating she was "Gone the previous week", as the reason I wasn't called the "next day", as I was told. She also had received incorrect information, as she thought I called needing help with my Aspergers, which I do not have. I find the fact this pricey center, (that doesn't accept insurance), 1. was unaware the person they told me would be calling me tomorrow, was out of town, & 2. when she did call, (after I my 2nd call, 4 days after hearing nothing from the center), she had such incorrect information, despite the detailed questions & answers I was ask & provide. To make things worse, she was extremely rude & impatient while asking how I hoped the center could help me. She interrupted my numerous attempts to answer her, cutting me off as I was unable to condense my answer into the more 14 minute duration of of the call, prior to her hanging up on me while I continued my attempt to answer. Prior to hanging up on me, she talked over me, saying 'I'm going to send you forms to fill out & I'm going to hang up on you now.' I received the 'forms - the 1st of which detailed their cost & payment policy, the 2nd & 3rd described their practice & what the 2 day "experience" entail, the 3rd was a short Q & A about me, my symptom, why I was seeking help, etc. It took me more time to read these forms than she was willing to provide me when she finally called me. This is more than enough to answer my main question: "Will your facility be able to assess/provide the needs I am hoping for, or am I not a good "fit". 1. Telling me "someone will call me back tomorrow", & failing to do so until I had called & left a follow up VM, 4 days later 2. Calling 5 days later, (as opposed to tomorrow), unapologetically with an unprofessional excuse 3. Calling me with incorrect information, despite the thorough Q & A session 5 days prior 4. Treating me extremely rudely, lacking the time &/or patience to allow me to answer her question without interrupting me, talking over me, & hanging up on me because she was very busy & had other calls to take/make - not having more than 14 minutes to spend on the phone call she chose the time to make, (after I'd apparently wasted 30 minutes of my time on a Q&A session during my initial call). All of the above, followed by forms, 1st & foremost concerning their fees & payment policy are more than enough for me to have decided they are not the right fit for me, nor would I recommend them to anyone. I've read a great deal about Frank Lawlis, his treatments, & facility. Unfortunately, either the people with whom I dealt represent his true facility, or he needs to pay better attention to whom he hires, as they couldn't have more poorly represented the center. I hope my experience is unique, & the center only exhibited a total lack of any fiduciary duty only in my isolated case. However, I find that rare & hard to believe. Respectfully, Christa Fisher read more