I've been getting Platelet Rich Plasma injections from Dr Grace Bryant and Dr Nathan Gibbs for more than a decade - and that is charged as a standard consult. I learned that PRP Diagnostic Imaging started to offer this service. For a 30 minute non-complex procedure, the pricing from PRP Diagnostic Imaging is extortionate. The problem with overcharging to that degree is that it incentivises you to explore alternatives for their long-standing procedures. read more

I was sent here by my physio for knee x-rays, I decided I'd risk heading here on a Saturday morning before I had to catch a flight (I know, living on the edge is how I roll). I arrived at 7:45, I was the first in and registered and 3rd to be seen at 8:05. The x-ray nurse (is that what they are? Nurses?) was great. She understood I was in pain and made the whole experience as lighthearted as she could but got the job done quickly. The reception staff are turbo friendly, there's only 1 form for new patients to fill out and because my Dr and physio can receive the films electronically, I didn't have to wait for processing. The reception is newly furnished, comfortable, very clean and well air conditioned. The x-ray equipment appears to be new and the rooms have disposable bedding in case you need to lay on the bed. All up, I was x-rayed and out by 8:15. read more

I've never had a problem with this place in the past, however, I just got off the phone with one of the rudest receptionists I have ever come across. NORMALLY, I'm happy with the services they provide but just then this woman was the most condescending and disrespectful person ever. Apparently I asked a stupid question... That's all I am going to say. read more

I was surprised and shocked when I called up to make an appointment to get a mammogram and ultrasound at PRP. I gave all my details, decided on a time for an appointment and was then told, after, that I would be out of pocket $40 even know I'm a pensioner. I was very upset by this and mentioned the last time I went there I wasn't charged and was then told that the price of ultrasounds is a recent change. I told her I couldn't afford it and she asked me if I still wanted to make the appointment. I told her no I can't as I cannot afford it and will have to go elsewhere. Because I was upset by this lack of sensitivity I wanted to speak to someone higher up to express my dissapojntment that pensioners would be out of pocket of $40 which is a lot of money. I ended up receiving a phone call from Jonathan, the chief executive of PRP who was abrupt and insensitive and when I told him how difficult this would be for pensioners he was more concerned about telling me the business side and how much money it costs them with equipment rather then how it might effect pensioners and their health. He couldn't explain to me why PRP charges when other clinics on the Northern Beaches like like Connect and Beaches don't. I felt like he only cared about his business and money rather than pensioners. At the end of the conversation with him I made sure I told him that I would tell my doctor and others and warn them that they will be out of pocket $40 for an ultrasound at PRP. read more