I have used Protective life insurance (West Coast Life) as a term insuance for many years. Today I wanted to change my "mode" of payment and was told I can only do that on the EXACT date of my anniversary - not the day before or day after, not the month of my anniversay - but the EXACT DATE ONLY. That isn't right. Just another way to get your money . Very sad state of affairs. read more
I have been with this company for over 36 years. I missed an additional payment, I have never missed a payment. They canceled the policy. I had to fill out an application for Reinstatement, they declined the application due to overall medical history.
Your health conditions do change over the years. No consideration from the company. All the money that was paid over the 36 years I will never see again. Unfair. read more
This company purchased my life insurance policy from Liberty Mutual. They have one phone number and one email address (available to the public) and neither of them work.
So, I have no way to reach them, no way to service the policy, no agency whatsoever.
Save yourselves. Run away. read more