These people are the shadiest people to deal with so be ware and better yet, stay away! I went in to buy their highest end side by side, a Can Am defender limited. I told the salesman, John that I would want to put the purchase of the defender limited on my credit card as I like to get airline miles and that would be the only negotiation on price that I would ask for knowing that they pay a 4% fee to the credit card company as the salesman had already mentioned. I asked him if he could ask the owner, Randy, if he would be willing to do 18k on the cc and 15k by check. He went in the back, and a few minutes later came back and said they would be willing to do that. A few days later when I looked at my cc balance online I realized that I was over charged by $713. I thought it was an honest mistake because they had also taken a $500 deposit before I even came in, in order to bring the vehicle from another location. When I called them, they said it was the 4% charge and it must have been a misunderstanding between me and the salesman and they stand behind their salesman. I said; why did the salesman go ask the owner then?There would have been nothing to ask, as he didn't need approval from the boss to use the credit card machine so what was he asking for. They refuse to stand by their word, and when I ask them serious questions like why would John have to go ask to put 18k on the cc if I was going to pay the 4%, they go silent. They could only say that that was a charge from the credit card company and has nothing to do with them.
They are horrible people to deal with and I'd recommend finding another place. Also, the owner refuses to deal with the situation and would never return my calls. Never met or spoke with Randy the owner even though he was there when I made the purchase and several times when I called. They are lame beyond reason! read more