1. Prostaff Window Services

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Bluffton, SC

Prostaff Window Services

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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5 months ago

Mike did a great job on my windows. He was very responsive and professional.I recommend him very highly. I thought his price was reasonable.

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Mike C.

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5 years ago

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Your Exterior Pros - New roof!

Your Exterior Pros

(11 reviews)

AJ and his team is awesome!! I'm really surprised at the…read morecommunication level and details they gave us during the whole project! The site manager was very communicative as well and even sent pictures of the top of the roof and places we were aware of the damage so that we knew what was going on with it. We have since had rain and from what we can see so far everything held up well. They were also the best price I received compared to the quality of others. I appreciate you guys so much!!!!!

This is a two part story regarding the one star. Part one,…read morethey did a floor coating for our upper front deck that began to bubble immediately after it dried. They came back to "repair" but same thing happened again. I called multiple times to have them come back with the final communication being "let me do some research and get back to you on that." Guess who didn't call back? You guessed it. At that point I gave up and resolved to have a couple bubbles, not worth my time or effort. This was well over a year ago. Part two is the current issue. My next door neighbor (who is great) hires them to put a new roof on their home. My neighbor makes sure they clean up the debris that continues to fall in my yard as will do when one rips off an old roof and installs a new one, which they did. So far so good. Then I noticed they had damaged one of the screens to our back patio which would require replacing. I sent a pic to my neighbor and he contacted them right away as they also knocked one of our security cameras off on the same side. Of course the foreman was super apologetic and assured him they would repair. My neighbor then offered to pay for the camera and deduct it from his bill, to which the foreman said yes that works. As for the screen they would take care of that themselves. Guess who still has a ripped screen THREE WEEKS later. After multiple calls and being told, the screen is special order due to size but it's coming, oh he is on his way, oh he had an emergency, oh it's raining, oh he got caught up on another job as well as few other no shows I offered to call myself, which I did. I left a message for the foreman and then called the main office directly. Spoke to a lovely woman who assured me I'd get a call on Monday..she stated that it was the first she was hearing if it but it would definitely get taken care of...guess who didn't get a call? Guess what day it is, not Monday anymore. Guess who stopped answering my neighbors calls? If you guess Your Total Exterior Pros you would be spot on! I find this business to be severely lacking in integrity and follow through, it's too bad too because my neighbors roof does look great...we shall see. If you want a company that truly stands behind their work I would go elsewhere.

Prostaff Window Services - windowsinstallation - Updated November 2026

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