WARNING: This gym keeps your credit card information long after you leave it, and then processes…read moremore payments. They then refuse to reimburse or act like it's your bank's fault. In addition to this, 1/3 of the equipment is always out of order and the managers have no idea how to solve problems. Avoid at all costs, there are many gyms in the area that don't steal from customer PINCHES RATEROS DESCARADOS

Quite a nice gym. Was visiting CDMX for only a week and dropped in here. Was 200 pesos per day. Bit…read moremore than I thought it would be (for Mexico) but very nice large gym. No paperwork either for the drop in which is always nice.

I signed-up for this gym this morning and it os the forst time that I had ever been to this…read morelocation. I was a member previously at theor gym in centro, and I had a prettybdecent experience then. They have improved their sign-up proceedure and its much more streamlined now. This gym seems to be larger then the one I was at previously, and I notoced three trainers helping some ofbtue members while I was their. Mynroutine is very straightforward, and I only stick with four of the the workout machines. The first thing that I use is the treadmill. I'm good for about fifteen minutes running on that. Then I rotate to do four sets of thr chest press machine, arms and biceps, amd finally abdominales. I likebtue fact that their equipment is modern and up-to-date, which is not always the case at some independent gyms in the area.

They need to get free wifi tho and fix some cardio machines but beside of that ... Great gym!read more

I came here with the intention of joining the gym, but after my experience with Melissa- it ain't…read moregonna happen. She was simply awful from the moment that I walked through the door. I had asked if I could simply see the gym itself, because the reception area is limited. The gym.itself seemed really cool, and they have all of the machines that I use regularly. However Melissa practically yelled at me for taking a picture of the place. She also refused to show me around or explain any of the benefits that this gym has to offer. I felt irrated being there and I was not happy with the way that I was treated. As I was walking out, Olivia took the initiative and actually gave me a tour that was fully inclusive. She took the time to go over the memberships with me, which I appreciated. I probably still will not join because of my horrible experience with Melissa.

i initially enjoyed this place, but i've found the company to be very unprofessional. they handled…read moremy payment information recklessly, and as a foreigner, there isn't much that i can do to help myself. they charged me fees after i had followed the necessary steps that the front desk told me to perform to place my account on hold. it took several weeks to get someone to reply to me about the situation, and they could not offer a refund. i have now cancelled my membership, and i'll find another gym.

It used to be a great place. I started coming to the gym in 2015. This was one of the best…read moreamenities in the neighbourhood. Today out of the blue Oscar, the manager, was rude to me for complaining about a manager and a kid playing football (!) in the yoga area, where a pregnant woman was doing her exercises. Why? Do not ten years of loyalty mean nothing to them?

Visiting friends in the ROMA/CONDESA for a few weeks and this was the closest gym to my airbnb,…read moredon't recommend it unless you don't mind rude/pervy staff (the trainers/manager had wandering eyes and gave me the heebie-jeebies) ,dirty premises and a chaotic floor, nobody picked up their weights, people were talking on their phones while sitting on the machines, that sort of thing. For a few days it was ok if a bit expensive, not sure if there are better options around.

Pamela R Bishop -- 2 star I feel compelled to tell the good,…read morethe bad and the ugly about any gym I go to. I came here to Mexico City and I was looking for a gym. Some were very expensive. I found this gym that I really like. So here is the break down. Lets start with the good: It is a high energy gym. Is one of those gym where you just work out hard. Some gyms have that high energy level and some just don't. It offers a good size pool to do laps. It maybe 25-30 meters long. It offers a lot of other classes, like cycling, pole twirling, yoga, zumba, capoeira, ect. It has high standard MMA classes and lots of punching bags and even a ring! With good instructors. Now the semi-bad: If you like state of the art and the newest weight lifting equipment. You will not find it here. But it has everything you need to get a really good work out. Personally I like the kind of late 90s type weight equipment. The bad: The they have a lot of cardio equipment but A LOT OF THE TREADMILLLS DO NOT WORK. Only 10% of them do. So if you go at peak hours good luck getting one that does! they do not maintain the equipment working up to par. Now lets move on to the ugly. Remember I said they have good MMA instructors? well they are not bad. I know because I took classes in Honolulu Hawaii at the best MMA school there and with instructors that have trained world champions. The instructors at this gym are pretty good. However geez their attitude stinks big time. If you ask them if they do private training you'll probably just get a blank stare and a nod saying something like no? I mean they are very stuck up and we are talking ZERO people skills. They are not polite, they do not communicate in an articulate manner at all. They are unfriendly and plain rude. I am a veteran of gyms from NYC, Honolulu, Las Vegas, Florida, Houston, and now Mexico. I always like to tell it like it is. And let people know what to expect. I take my training seriously and I know a cool gym when I see it. I really like this gym. I wanted to keep learning MMA and hire someone that is good to train me like I did in Hawaii....But i'll be darn if I give my hard earn money to someone with such a negative attitude. In Hawaii instructors that train world champions hold their high enthusiasm and train from children to champions to older people. Anyone who has a desire to learn with the same professionalism. But now on to the ugliest part. This gym is way more expensive than 24 Hour Fitness or LA Fitness in the US. Which both have working and new equipment. Specially LA Fitness. They see no problem in chargeing big $$$ for CARDIO MACHINES THAT DO NOT WORK. again of all their treadmills less the 50% of them work. They also have no passes for friends. Not even one visit. They give zero incentive of any kind. We all know the expression "You get more bees with honey than vinegar."

I think this gym offers a lot more for your money than other offerings in the area. When I…read morepurchased my monthly membership for this month, it was 450 pesos. That's a fraction of the gyms in nearby Condesa. Now if you're only looking for weights and machines, honestly I'd recommend SmartFit down the street. But if you're also looking for fitness classes, then this place really offers the best deal. Their class schedule is really extensive. Daily classes of power dance, body bar, yoga, pilates. I think boxing and salsa cost around 50 additional pesos per class, but that's still much cheaper than many fitness classes you'll find in the area. As another reviewer noted, the machines and such are a bit "well-loved," haha. But I've found everything to be in working order.

terrible experience with smartfit, $600usd was stolen from my back pack inside the locker room by…read moretheir own staff. would not let me see the cameras and also denied the cops access to camera footage. the place is simply unsafe with zero regard for their clients.

I was a member at this location about six years ago, and I have to say that the facility, and…read moreequipment are really nice. I came back here today to check it out, and find out what all has changed in terms of the facility, membership plans and pricing. Unfortunately my interaction with Vera at the reception desk brought back the reasons why I don't like this gym. In as much as the monthly membership plans price seems reasonable, it's really out of reach for any foreigner who wants to join and is not Mexican. The same rules apply as from six years ago. No they do not accept credit cards that were issued outside of Mexico. No you cannot use cash to even pay for the membership. Even though they offer the monthly membership, you still need to give them thirty days notice of your intentions to cancel. So if the foreigner needs to return to his country within those 30 days, you sir are out of luck. No, you can't cancel over the phone, and it must be cancelled only in writing. If someone could please explain to me how any foreigner can become a member of this gym if a) they cannot pay with a regular U.S. based credit card, b) they cannot pay with cash, c) they must cancel in writing no less than 30 days. Vera also explained to me that the Manager Alejandro was simply too busy to speak with me because he was doing his workout. She offered me no suggestions of someone else who I could speak with, and I was sumarilly dismissed. It seems like they offer a really nice facade with a quite ugly form of treating potential members.