Little late on this but we worked with Robin for a couple of years and she was always very very…read morehelpful and supportive ! through tough times in our years she helped us as much as she could and was very communicative. so grateful we had her on by our side during trying times 10/10 would go through her she goes above and beyond

This woman has the worst reputation in town as a property manager! Based on these reviews she must…read morehave had a life crisis as she does not live up to them any longer. She really doesn't know how to talk to the people who live in her properties. To intimidate and dismiss tenents who need repairs in the homes she rents to them displays a serious lack of character. On more than 3 occassions that I know of myself, when presented with a problem in a home her first response is "why don't you just leave". Um....NOT ok Robin!! Borders on illegal in California.....Save yourself the aggravation and rent from someone else!!

We have had a very good expirience with our time in renting thru American Dream Property. I was in…read moretouch with Pam and she always replied to my emails or text messages. When we had an issue with something in our rental she put in for the work order immediately and kept us in the loop of what was going on. When it came to being the middle person between the tennant and the homeowner/landlord she advocated for us and made things happen and we appreciated that very much. I reccomend them if you are looking for a home to rent OR if you are looking for a company to manage your rentals. Thank You Pam and staff for all your work and help!

Theirs staff is very easy to work with and very responsive when anything was needed. I had to move…read moreout on a tight timeline due to work and they were helpful in making sure everything was good to go before move out.

This management company is not profesional at all. She is not aware of what is legal for her to do…read more She thinks because she is the landlord she can bully people around and scare them into getting evicted. We were having a family party on 4th of July had music in the front yard, she came over pulled up got out of the car like she was ready to fight someone and starting yelling at everyone saying we were rude for having music and that we needed to have more respect. I can't put into words how rude and unprofessional she was so it's ironic that she has the balls to talk to others about respect. The music situation could of been handled with a nice warning. Plus she is not law enforcement and has no authority over us. If she had an issue she should of called the police not show up to the home and harass us. To top it of we had kids around and she had zero consideration of that.

The woman who showed us the home was very unprofessional and was talking very bad about other…read moreapplicants. I am not sure if this was the owner of the home or the owner of Rent Smart Property Management Inc. After seeing the home, the woman sent us a link to apply and pay $60.00 for a credit & background check. I called on a Monday morning to check the status of our applications and was told very rudely, "there is no status, it is too early on Monday to have a status". I waited until the end of the same day and called back and was told very rudely that we did not qualify. She stated, "because our credit did not qualify we were most likely to cause damage to the home". When I tried to talk to her further she interrupted me and just kept saying " no, no you do not qualify and I am not going to sit on this phone all day telling you, you do not qualify, I am not making any deals with you, I don't make deals with people who have horrible credit". She was very rude, demeaning, and made several discriminatory remarks towards me. This was the worst experience I have ever had with a rental property company. I advise anyone who is interested in renting, DO NOT GO THROUGH this company. I really wish I had read the reviews before attempting to rent through them. I feel like I paid this awful woman to insult me. I contacted rentspree.com(the co.that ran our credit) and told them of the whole experience. I advised them not to do business with this property Management company. I will also be reporting this business to the Better Business Bureau.

We have been renting with Realty World Advantage for 3 years and have nothing but positive…read moreexperiences. They are timely in their responses and have maintenance issues resolved quickly. We highly recommend using them for their services.

Rented with Realty World Advantage for 5 years and had a very positive experience. Very timely…read moreassisting with maintenance requests and very responsive to emails. Would definitely recommend their property management to tenants or owners looking for a great property management company. Followed their move out checklist and received our full security deposit back. 10 out of 10 recommend!

this is by far the most unprofessional property management team I've ever came across. I can't wait…read moreto move out of here. Been here less than a year, I thought of renewing the lease BUT they already shown their true colors. starting with the mold in my apartment and then trying to overcharge me for rent. - Albany ny

1. They will let you sit in a house with no running water for 3months in the state California that…read moreis considered illegal as a house with no running water is uninhabitable. 2.About the water they are legally obligated to fix it and put you up in livable logging until complete or transfer you to another rental. They STOLE the deposit they legally should have transferred to the new rental on account the previous house was uninhabitable. They made me pay a new deposit. 3. They abuse the 1954 civil code. Landlords are allowed to enter with a 24hour notice regarding repairs but no repairs occurred. 4. They abused the 1954 civil code on 2 seperate occasions during 2 seperate deployments. (Potentially Service Civil Relief Act Violation twice) 5. They let me sit in a house with no heat one winter and even a weather advisory of a freeze warning.(the lyft driver saved my life finding space heaters that can be safely used around my animals again another time they allowed me to live in unhabitable conditions.) 6. Picture of the condition of the pool as I moved out. This pool was to be maintained as the maintenance fees was included in the rent.

In my opinion this is the worst property management company ever!!!! Why they do collect your rent…read morethat is all they do. They do not take care of your home. I had a very nice, clean well maintained home, which I had built and lived in for over 10 years. The carpet had been replaced, new tile through out the house. The stove looked brand new. The yard was well maintained. Had asked that they do a walk thru every 6 months, had also asked that they have no pets. I went and checked on it and was horrified. The yard my trees were gone all the plants and flowers were dead. The house smelled. So decided to sell. They got the tenants out. They had dogs, which again I was not informed and they were told no pets. Found out they had not collected the security deposit. Mind you the tenants had lived in the house for close to 2 years. When I finally did the final walk after they had it cleaned thru with the Property Management. I was shocked the house was not clean. The grout was black. The grease on the stove was disgusting. Both tubs were black yes black . The smell in the house was awful. I kept saying this is clean and they assured me it was. So if you have a home you are thinking of renting please in my opinion A One Property is not for you!!! The worst part about all this is they think they did nothing wrong, they could not understand why I did not use them to sell my house, they thought they took great care of my home, I was to emotional about it. Sorry my house looked like it belonged in the slums they did not take care of it AT ALL in my opinion.

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

I don't know what everyone is talking about here but I've had a great experience. Yes, I do agree…read moregetting a hold of them is not easy WHEN YOU TEXT. I found it easier to call and they always pick up the phone. It does take a while for non emergency repairs to get done but we had no issues and we have been living in a rental they manage for 3 years. Sometimes priorities depend on the owner of the house, not the property management company. Overall it's been a great experience and we enjoyed the rental.

Very unprofessional agent I spoke to. Told me to fill out the application and contact them…read morepersonally, when I did , they didn't return any of my messages and I came to find out the rental I was applying for had already been rented, with a matter of a few hours of speaking with them. They could have had the decency to let me know it was no longer available when I tried reaching out to them. A simple response to my messages would have gotten them a 5 star rating, but now I can only give them a single star...

The absolute worst property management ever…read more They refuse to fix anything. There was no central air in the house, which we knew. There was, however, a window a/c in the living room and a swamp cooler in the dining room. Upon moving in, we realized the swamp cooler didn't work. We contacted West Valley and they didn't even know there was a swamp cooler installed in the house. But they insisted that the small room a/c would "cool down the entire house". Ha! I know my California state renters rights. If it's in the house, it must either be functional or must be removed. They ended up sending their two handyman goons who did a poor job at repairing the cooler. Also, the lights in both bedrooms and the living room did not work. They said they would not fix that either. Lights!!! How could you not fix lights?!?! There was no exhaust fan or any air circulation in the kitchen for the oven. They ended up putting in a ceiling fan that does nothing. The front screen door was in major disrepair and they claimed it had been fixed many times. Hint: if you're fixing something many times, you're having the wrong person fixing it. The back porch deck was sinking in and the steps leading down to the backyard had obviously been attacked by termites and any amount of weight would make the steps sink in. VERY unsafe. Yet another item they said they would not fix. Poor paint jobs around the house and leaky faucets in the bathroom and kitchen were just a couple more features of this house that would not be fixed. West Valley Properties has a pretty rigorous application process, but their service sucks. Stay away from them.

They are horrible! I rented a house from them, which was a dirty mess when I moved in. When I moved…read moreout of the house, it was cleaner than when I moved in and they were trying to tell me that I was responsible for the untidiness of the house. There were fleas biting my feet as I was cleaning windows on the inside of the house. There were termites in the laundry room. I took pictures when I moved in of mold on a window and this company was trying to tell me that the house was clean when I moved in. Um, no it wasn't. The previous tenant moved out hours before I moved in. You can't tell me that you got a cleaning crew in there hours before I moved in. When I did the move-in walk through, never once did this lady say anything about a cleaning crew. They are just trying to make a quick buck off of unsuspecting renters. Pay the extra few dollars and go to someone with some credibility. I will never recommend West Valley Properties to ANYONE.

We were so lucky to have Ashley work with us for our first home purchase. With neither of us in the…read morelocal area, a seller's market with few options, and COVID-19, Ashley masterfully guided us through all the goods and others of several homes in the Hanford-area. She thought outside-of-the-box to find properties that met all of our criteria that we could not find anywhere else. She took ample time to record walk-throughs and shared them with us. She coordinated every inspector we needed to feel comfortable proceeding with the purchase. She generated offers and contracts expeditiously. And she patiently answered all of our questions, whether on Zoom, Marco Polo, or email. Ashley is also adept at working with military families. She knows all the in's and out's of a military move and the challenges deployments present. Ashley will not hesitate to work as hard as possible to make your mil move a breeze! Ashley is a true expert and professional. Anyone looking to buy or sell a home in California would do well to contact her!

Would not recommend her! Will not respond to inquiries. Bad business! I want a realtor who is…read moreresponsive to any of my questions especially when making money on me.